Slack Reviews & Product Details - Page 2

Slack Overview

What is Slack?

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Slack Details
Product Website
Discussions
Slack Community
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.


Seller

Salesforce

Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Slack Integrations

(209)
Verified by Slack

Recent Slack Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great product for business coms"
Allows instant team sharing of important information (and lols!)
Jami L.
JL
Jami L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Slack to Other Software Automations Are Best"
Having automations that tie directly into our calendars and project management software makes sure that we don't miss important messages with timel...
Dusti D.
DD
Dusti D.Small-Business (50 or fewer emp.)
5.0 out of 5
"The water cooler tool-everything that you don't take time to write in an email, you slack it."
easy to communicate with the team. Huddles are great video chats with screen sharing and everything

Slack Pricing

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Slack goes beyond chat and video—it empowers teams to work more efficiently by automating everyday tasks, putting your most important conversations at the center, and connecting everyone instantly (right where they're already working). Limited time offer for companies with 200 or fewer users.

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Claim offer by clicking “Get 25% OFF” CTA and completing the checkout flow!

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Slack Media

Slack Demo - Desktop + Mobile Apps
All your team's communication, wherever you go.
Slack Demo - Unified communication
Real time messaging, search, file sharing, voice calling and more.
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34,844 Slack Reviews

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34,844 Slack Reviews
4.5 out of 5
34,844 Slack Reviews
4.5 out of 5

Slack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Vishal P.
VP
Software Quality Assurance Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

There are many things that I like about Slack but the best thing about it is the ease of use and the integration available with so many other tools. Like it can easily integrate with your Google drive, Atlassian products, etc making it easy for the teams to collaborate on documents, video files, audio files anything. The file sharing is very smooth. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The least helpful feature of Slack is Huddles according to me, the calls are always patchy, takes time to connect, there is always a lag in the voice and when you share the screen, it is so difficult to switch to the chat window, Huddle should just be discontinued or made better. It really spoils the user experience. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack is helping all the teams collaborate seamlessly without the effort of writing unnecessary long emails every time, just a quick chat either private or a group solves the purpose. Even channels for continuous communication regarding a topic help a lot. It also keeps a history of all the communication so the fear of losing context is also out of the window. Review collected by and hosted on G2.com.

Vansh S.
VS
Founder
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

The Slack ecosystem is too advanced, and that is the best reason to use it for team collaboration. We can integrate multiple tools like Google Drive, Loom, and use them to work. The best part is that we can use APIs to build a personal assistant and get help with doing automated tasks, or reminders.

The UI is very simple, easy to use for our team. We use it daily for our internal team communication.

The onboarding process is too simple to start. Review collected by and hosted on G2.com.

What do you dislike about Slack?

As of now, we haven't found any issues but it does not work in low internet connectivity otherwise everything is good for us. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack is helping us to streamline our team communication with clients and internal team members, It is best tool for us and clients.

We really love how it is very simple in terms of integrating new apps or using slack api to automate processes Review collected by and hosted on G2.com.

Shilpa M.
SM
Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

I like the feature of how we can add channels and Apps. This has helped me a lot to easily stay connected with the groups or communities. Its very easy to login aswell. I use it regularly on a daily basis. If i need any help i can just type my query in chat bot and it helps me to find a resolution. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Currently slack does not provide an option to see if the person has read the message or not. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Recently i had a technical issue with one of my internal tool and i did not know whom to contact to resolve the issue. I just went to slack and searched and added the channel of the tool and checked if anyone is facing similar issue and also i dropped the issue summary in the channel group. After sometime i received a message on how to troubleshoot and fix the tool issue. I also understood that many others who is using the same tool was facing the issue i was facing with. With the resolution i received i was able to fix my tool issue instantly and continue with my work smoothly. Review collected by and hosted on G2.com.

Anjali J.
AJ
Transaction Risk Investigator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

organizing the conversion based on topic or a particular project is possible. Slack can be integrated into google drive, zoom and many more. very easy to use just like any normal apps. Very easy to implement on a pc even non technical users can do it. Even in the free version customer support is available for all users. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Paid plans are too expensive for large organization while comparing to other alternative apps. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

before slack, team communication and communication within members of organization were scattered in emails, and multiple apps which could be integrated together were used. This caused late visbility of information, missing message and meetings, failing to communicate properly. Slack had channels for team, projects and topics, which made communication much easier and fast. It also integrated with other apps like zoom and google drive making the work more easier. Real time and async messaging were an important feature so that waiting for replies were not on table. Review collected by and hosted on G2.com.

Sushanth U.
SU
Tableau Developer and Admin
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

It brings everything into one place and makes communication and collaboration feel so seamless. The real-time messaging, organised channels and integration with apps. Plus, the ability to customize notifications and create channels for specific projects or teams is a game changer. It really feels like a space where you can manage all your work without it getting chaotic. Review collected by and hosted on G2.com.

What do you dislike about Slack?

If you don’t manage your notifications or channels well, it’s easy to miss important messages or just get lost in the noise. The search function is good, but sometimes it is hard to find specific messages when everything starts to pile up, and that can be a bit frustrating. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

It solves the problem of fragmented communication by centralising everything into channels and direct messages, making it easy to stay organised. It also enables real time collaboration, helping teams share updates and feedback instantly, especially in remote setups. With integrations, Slack streamlines project management, reducing the need to jump between different apps and improving overall efficiency. Review collected by and hosted on G2.com.

Dustin C.
DC
Takeoff Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

Fairly easy to navigate and the ability to create various channels is a really cool feature. It also has a good amount of customization for the user. It is used by pretty much everyone in our office on a daily basis which allows for effective communication. additionally, it is very user friendly which makes it a primary choice for communication within the office. Review collected by and hosted on G2.com.

What do you dislike about Slack?

There really is not much to "dislike" about slack. If there was one thing, it would be that when you are typing in a field, if you hit enter, it automatically sends versus going down to the next line. Also, the "reply in thread" feature can be a little clunky. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Communication. That's always a big thing and slack allows for effective, immediate communication. Obviously, the user(s) play a major part in this as well, but slack definitely allows for quick, effective communication. Additionally, since you can use slack on your mobile devices, it lets you communicate near and far. Review collected by and hosted on G2.com.

Syl C.
SC
Senior Technical Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

What I like best about Slack is how effortlessly it brings teams together. It strikes the perfect balance between being a powerful business tool and a platform that feels genuinely enjoyable to use. The interface is intuitive and easy to navigate, even for new users, which makes adoption across teams really smooth.

The real-time messaging and organized channels keep conversations focused and efficient, while integrations with tools like Google Drive, Zoom, and Jira streamline daily workflows without the need to switch platforms constantly. I also appreciate the little touches—custom emojis, GIFs, and Slackbot automations—that make communication more engaging and human, even in a fully remote environment.

Having used Slack at several companies, I can confidently say it’s one of the most effective and fun collaboration tools out there. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Honestly, there’s not much I dislike about Slack. It consistently works well and delivers what I need. If I had to be picky, sometimes channels can get a bit noisy in larger teams, but that’s more about team habits than the platform itself. Overall, Slack continues to be a reliable and enjoyable tool for collaboration. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack solves several key communication and collaboration challenges, especially in remote or distributed teams. It replaces long email threads with focused, real-time conversations that are easier to manage and search. Channels help keep discussions organized by topic, project, or team, reducing confusion and making it easier to stay aligned.

For me, Slack has made cross-functional collaboration much smoother. I can quickly get answers, share files, and integrate tools like Google Drive, Zoom, and GitHub directly into our conversations. This saves time and reduces context switching between platforms. It also helps maintain a strong team culture through informal channels and fun features like custom emojis and reactions.

Overall, Slack has made communication more efficient, transparent, and engaging. Review collected by and hosted on G2.com.

Nikhil P.
NP
CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

We have been using slack since 2021. We had just come out of COVID and were managing all team and client conversation over whatsapp. However that had limited visibility and did not feel like a workspace tool.

We evaluated Slack and Teams and at the time Slack felt better due to communication with other saas organisations as well has functionality of Threads which microsoft teams lacked at the time, now sure about now.

Once on slack we never looked back. It is most helpful for me as I have setup several webhooks and I get pinged from AWS for any important notifications and also Bitbucket and JIRA whenever a team member updates a branch or raises a pull request. Review collected by and hosted on G2.com.

What do you dislike about Slack?

There have been some downtimes in the past.

One of them was most frustrating as we were working with another organisation on a joint project.

Don't like their huddle much. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

Slack solved communication gaps between our departments which were earlier using WhatsApp. It has also helped in automation of a lot of tasks. Review collected by and hosted on G2.com.

Carlos G.
CG
Manager, Software Development, Delivery Pipeline Engineering
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Slack?

What I like the best about Slack is how easy it is create channels and organize all the communications in different channels. It makes easier and more fun to communicate with others, I love the integrations e.g. with some Atlassian tools. I also like the ability to create threads. And the searching functionality. For me Slack has become a knowledge repository where I can find many answers to questions that were previously asked in the past. Review collected by and hosted on G2.com.

What do you dislike about Slack?

Slack can be overwhelming if there are many channels and communications. When that happens it can be harder to stay on top of everything and to manage all the conversations. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

The main problem Slack solves is how to effectively connect and manage communication among distributed teams. It provides a centralized platform for real-time messaging, helping teams stay aligned regardless of location or time zone. In addition to communication, Slack also serves as a lightweight knowledge repository, capturing conversations, decisions, shared files, and integrations with other tools, making critical information easier to access and reference later. Review collected by and hosted on G2.com.

AR
Full Stack Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Slack?

From a Developer's perspective, Slack proved to be a boon .It is invaluable for managing multiple projects efficiently. The way it handles all the communications of my different projects in the company. In particular, the thread functionality is very powerful while discussing different features of a single project. Also, the GitHub integration for automated alerts keeps our team instantly informed. Its seamless ability of sharing and discussing code snippets with proper formatting has helped a lot among the peers for debugging and error solving. Whenever there was need of some complex automations implementation, the slack's documentation (customer support) had been a go-to resource throughout the setup process. Review collected by and hosted on G2.com.

What do you dislike about Slack?

The one thing that I dislike about the slack is its every channel activity triggers a message to my official email, creating unnecessary cluttering of my inbox. This gets overwhelming when I had to manage multiple active project channels. Although Slack offers notification customization options, the default settings are too aggressive and the process to fine-tune them isn't intuitive enough. Review collected by and hosted on G2.com.

What problems is Slack solving and how is that benefiting you?

During the initial phase of our company, the problem that we were facing is communication and project work management; with multiple active projects and overlapping team responsibilities,

coordination became chaotic after the sprint sessions. So, to solve this we shifted to slack. Thus, unifying our communication channel, be it group or personal messaging. This also helped in onboarding process making it easy for team members (especially the new hires) to find answers without repeating the same questions. Finally, the main factor where we cut our time is the accelerated code reviews by using threaded discussions and sharing well formatted code snippets. Review collected by and hosted on G2.com.