2,542 BambooHR Reviews
Rapid efficiency gains – moved us from paper files to searchable, report-ready records, saving ~$11 k in wasted PTO/benefits admin time.
Great feature-to-price balance – the only platform that met our requirements and budget, with a month-to-month contract that reassured leadership.
Robust core tools – custom & canned reporting (turnover, EEOC, benchmarking), onboarding/offboarding task lists, time-off tracking with calendars and automated email alerts, employee files, org chart, and custom fields.
Implementation support & customer service – implementation manager was patient, hands-on, and creative; ongoing support tickets get resolved in reasonable time.
Mobile app for field staff – 70 % of our workforce can request PTO or view info from the jobsite with minimal friction.
Unexpected extras – Slack HR community for peer answers, credential-renewal alerts via custom fields, and upcoming switch to the built-in ATS (saving another $7 k/year). Review collected by and hosted on G2.com.
Benefits carrier integrations – our small insurers don’t connect, and sales couldn’t flag that early; we paid for a month of the add-on we couldn’t use.
Granular access levels are clunky – lots of trial-and-error to grant the right visibility without over-sharing.
Limited employee-survey module – “Employee Satisfaction” lacks the question flexibility we need, so we collect feedback elsewhere.
Time-off policy setup learning curve – unique accrual rules required backend help and several iterations.
Minor login hurdles – mobile SSO via Microsoft trips up crew members who forget their passwords. Not the fault of BambooHR, though.
Despite those bumps, BambooHR has delivered on every core goal we set—and given us a clear roadmap for future HR improvements. Review collected by and hosted on G2.com.
BambooHR is user-friendly for employees, supervisors, and admin users. It has become our main source for employee information and time tracking, performance management, and surveys. Though we have not used the add-ons for payroll or benefits, those are also available. BambooHR is always working on improving existing features and introducing new ones based on customer feedback. They offer a huge selection of partner integrations as well. Customer support is outstanding and just a call, chat, or request away. Review collected by and hosted on G2.com.
BambooHR does not currently have its own scheduling feature. Using an integration for scheduling does not flow 100% from BambooHR to the other system; seems like time off requests submitted in the scheduling system can carry over to BambooHR, BUT this is not ideal if we want employees using BambooHR for everything. Notifications do not exist for certain actions (such as leaving a note on an employee's profile). When creating signature templates, they must be housed on the main Files and cannot be created on an employee's file (which would be helpful if something only applies to that one employee). However, in spite of these issues, BambooHR is excellent and I would still highly recommend it. Review collected by and hosted on G2.com.
BambooHR has been instrumental in streamlining our HR processes by serving as a one-stop platform for all our reporting and HR needs. Having everything in one place—documents, employee records, performance data, and assets—makes it incredibly easy to access and manage information when needed. The system’s structure and usability have significantly improved our efficiency.
In particular, the Hiring Portal has transformed our recruitment efforts, making it easier to attract and secure great talent. Thank you, BambooHR, for providing such a reliable and comprehensive HR solution! Review collected by and hosted on G2.com.
The only area for improvement we’ve noticed is that reporting access occasionally drops off. Team members who are assigned specific access sometimes lose those permissions without notice. We’re unsure if this is due to system updates on your end, but it can create a bit of stress when we’re working to tight timelines. Review collected by and hosted on G2.com.
The platform is extremely user-friendly and intuitive. Customer support is a standout—they are quick to respond, easy to work with, and consistently helpful. It’s easy to manage employee data, track PTO, and onboard/offboard employees all in one place. Despite a few hiccups, I wouldn't consider switching platforms. Review collected by and hosted on G2.com.
Since recent updates, I’ve noticed more system bugs than usual. One of the biggest concerns has been employee information being deleted upon offboarding—this data should always be retained. I’d also love to see enhancements in the Benefits section, specifically the ability to input and display life insurance costs based on selected coverage amounts so employees understand their payroll deductions better. Review collected by and hosted on G2.com.
BambooHR is easy to use, friendly and captures and tracks a lot of HR data for consumers. The implementation videos/support were very helpful and they are very responsive to our implementation and on-going needs. As the HR Director, I found it very helpful in reducing the amount of service vendors that I needed to track vital HR data moving forward. I'm in BambooHR every day, multiple times a day and its great to know that all the important HR data that is being retained there, is confidential. Our agency employees have also appreciated the ease of BambooHR, in relation to time tracking and payroll features. Middle management also have expressed their appreciation for the ease of use in BambooHR for tracking job performance. Overall, I rate BambooHR as a MUST HAVE! Review collected by and hosted on G2.com.
As with every new tool or system, it takes a bit to figure out the specifics on what all it does for you. However, the "likes", by far, outweigh the "dislikes". Review collected by and hosted on G2.com.
The latest change in the Formatting (Font change) gave Bamboo a fresher look. I like the new UI. Easy to use and it feels everything you need to access is at hand when accessing to the homepage. Also , I like the new Bamboo HR Assistant (AI) Review collected by and hosted on G2.com.
Something to improve is the addition of the ability to search for employees by skills or competencies. The available search capabilities in the HR system today are: by name, division, job title Review collected by and hosted on G2.com.
I like that almost everything can be customized. This has been so helpful for ensuring we collect all the required HR information while also allowing us to add sections for things like employee favorites and communication preferences—all in one place. I also really like some of the recent updates, especially the AI and Total Rewards features. Setup and implementation are fairly straightforward, and I appreciate how user-friendly the platform is. As HR, I use BambooHR daily, and our team uses it at least weekly to track timesheets and submit time off requests. Review collected by and hosted on G2.com.
Currently, BambooHR offers an Employee Community feature that I really like and think could be fantastic to use. However, since we use Microsoft Teams for daily communication, it's a bit challenging to incorporate. I wish there was an integration with Microsoft Teams or a desktop application that could make it easier to use and implement into our day-to-day activities. Review collected by and hosted on G2.com.
BambooHR gives you the ability to provide employees with functionality within the full HR lifecycle. The system is overall easy to use for both admin and end users and very aesthetically pleasing. The onboarding is easy to use, track, and communicate our company's tasks with a new hire. I love being able to create custom workflows and approvals for our company and signature documents make admin tasks easy.
What I love the most is that BBHR is always open to feedback, growing, and implementing change on a regular basis. Customer support is extremely easy to reach via chat, phone, or email. Review collected by and hosted on G2.com.
I would love for BBHR to integrate with employee navigator for benefits. I would also love to have the app launched for employees to be able to clock in/out onsite. The Geolocation is not working for our workforce. Review collected by and hosted on G2.com.
Well organized information, extremely easy to use without training or onboarding. Generally good for managing PTO and HR admin. Easy for teams to book vacations and managers to approve them. Also, in our industry it's required to maintain continual educational credits and Bamboo does a good job of helping us manage those. There is also a function for employee reviews / assessments. This is decent, and keeps the process simple. Review collected by and hosted on G2.com.
Nothing really springs to mind to be honest, but I'm not an admin and perhaps that makes it hard to comment. Maybe if anything, a little more customization capability, but perhaps that's available in Admin and I just don't have access. Review collected by and hosted on G2.com.
BambooHR is extremely customizable and user friendly! It saves our team countless hours every week. We can easily access information in seconds. The reports and charts are informative and allow us to make decisions easily. We've been using BambooHR for 4 years now and it is by far our favorite software. Now if only Bamboo could add a Project Management module...LOL!
The features offered our wonderful, we also love that BambooHR is always working on ways to improve and add more efficiency to their modules. Review collected by and hosted on G2.com.
The only thing that I would improve is the lock out time. I work in a busy office as an HR Manager and toggle between multiple programs. Unfortunately, BambooHR times out within a few minutes so I find myself logging back in to the software over 12 times per day. Review collected by and hosted on G2.com.
