2,971 Chorus by ZoomInfo Reviews
I rely on Chorus daily to record and review customer calls. Its AI features, including email follow-up generation, call summaries, and action plans, are unparalleled by competitors, effectively eliminating small talk and internal chatter. With the seamless email and calendar integrations, I never have to search for calls, and all my correspondence and notes are conveniently located in one place. Review collected by and hosted on G2.com.
Could be nice to see a bit more color in the UI. Review collected by and hosted on G2.com.
I love that it send me summaries of my meeting, and I also love that it records it and I can go back and skim through the transcript to find important information the summarymight have missed. I go in once a morning and make sure it's turned on for all my meetings and leave it. It's that easy. Integration is super simple and easy. I get automatic email summaries after everymeeting so I don't need to much else unles I'm looking for it. I use this every day. Really easy once it's set up. Review collected by and hosted on G2.com.
I wish the meeting summaries were more detailed. I find that it misses a lot. I can go back into the transcripts but I do not love doing that and it takes time i don't have. Review collected by and hosted on G2.com.
The automated summaries, easily being able to share recordings, and having it automaticlaly flag risks and mark all prospect questions so I can review them. Review collected by and hosted on G2.com.
My company is constantly making me justify why we use this when transcription is available in teams as is meeting recording. It would be great to have more automated features, like I make a table of all the questions asked with our answers in writing. I am doing this manually but if Chorus did this automatically that would be additional value it is providing us over simple meeting recording tools like Teams. Review collected by and hosted on G2.com.
The call summary is an absolute delight! It's easy to use. I used it daily multiple times. Review collected by and hosted on G2.com.
Nothing yet, I like it too much! Maybe its expensive. Review collected by and hosted on G2.com.
Chorus allows me to take snippets of important sections of clients meetings and send them directly to my clients. They have also be a tremendous help in organize the details of the meetings into an easy to read format, and have been invaluable for notetaking. Review collected by and hosted on G2.com.
Nothing so far. It does take soem time to render longer meetings but all in all it has not been to bad. Review collected by and hosted on G2.com.
Record meetings that you can always look back for reference and it gives you summary of meeting which makes it easy for you to send notes to client. Review collected by and hosted on G2.com.
Sometimes you have to manually add Chorus to meetings, I believe it is because if meeting is booked in short duration but they should still have option for Chorus to join in automatically. Review collected by and hosted on G2.com.
The quantity of feedback metrics is amazing! Review collected by and hosted on G2.com.
Trying to find where i could import previous calls or videos was very frustrating. Why in the world is it inside settings and then halfway down as an option? Is this something you don't want people using? Otherwise, what's the reason for hiding it or making it so challenging to find? Review collected by and hosted on G2.com.
It was not Clari, and Its pretty simple to use Review collected by and hosted on G2.com.
Not great at forcasting, We just keep playing hot potato with vendors and it can be frustrating. It's still better than Clari. All my teammates Hate Clari. Review collected by and hosted on G2.com.
I have used Chorus for 4 years now and have always appreciated how it automatically joins and records my calls, even in other meeting platforms I may have to join due to customer requirements. Being able to go back and review my calls and send snippets of details to either support, product, or other teams for feedback is incredibly helpful, as well as the coaching aspect from my manager.
The AI email creator feature has also been incredibly helpful and saved me time in crafting thorough follow-ups post-call that are timely and capture valuable action items. Review collected by and hosted on G2.com.
The AI email could be better - it does repeat items sometimes up to 3 times in different areas such as meeting summary, action items, and recaps so I do have to read it thoroughly to make sure everything flows and makes sense. Review collected by and hosted on G2.com.
I regularly use Chorus for work, and I work with clients who are outside my company. Chorus's separately shareable snippets have been wonderful for this use case, where I can clip a subset of the total meeting and share it with different team members internally or different client externally. Also, the transcription and visual representation of speakers on the timeline is wonderful. Review collected by and hosted on G2.com.
The only tricky thing I find about using Chorus, is when the pre-set time expires on a meeting and the recording finishes, I'm not sure how to re-start it dynamically, so when that happens I often find myself using the built-in cloud recording from zoom, and then sending my clients 2 links - one from chorus for the first 2/3 of the meeting, and then a separate less powerful link for the last 1/3 of the meeting. A simpler way of "extending" the meeting would be great, or the ability to start another recording directly from within zoom, would also be wonder. Review collected by and hosted on G2.com.
