3,496 TeamViewer Reviews
I like the ability to create different categories, it offers excellent compatibility with almost any device. It allows me to work remotely with my client securely, it's a really useful tool for accessing other PCs. Review collected by and hosted on G2.com.
All the functions are fairly easy to understand, and so far I don't see any technical drawbacks. So far, I don't see any drawbacks, there's nothing unpleasant about this product. Review collected by and hosted on G2.com.
The ability to hide the client screen is very useful, allowing for fluid communication with your users. It offers a wealth of tools and features, allowing for easy management and organization of devices, I like the ease of accessing the system from anywhere. Review collected by and hosted on G2.com.
It doesn't work with older browsers, and I wish there was a way to export logs. The user guide could be more user-friendly, there are so many options it's overwhelming. Review collected by and hosted on G2.com.
It is an excellent tool for providing online support when someone else has problems with their PC or any installed program.
I also like how easy it is to connect with the remote team and check any issues.
Another feature I really like is that I can transfer system files or any program and check it locally.
And the best part is that it allows me to connect from my phone to other devices, which has been very helpful when I have had to solve a problem and don't have a laptop with me. Review collected by and hosted on G2.com.
For small businesses that only use this tool to solve specific problems from time to time, paying for a license is a bit expensive.
They should offer a plan where you can pay per connection or by duration. Review collected by and hosted on G2.com.
Remote access features of this system are absolutely fantastic. These features enable me to reach any device no matter where I am which simplifies the process of addressing client technical problems during my travels. Quick document and software transfers between devices become possible through the file transfer feature. The session recording capability serves as an excellent training resource because it lets me review previous sessions and distribute them to team members. Review collected by and hosted on G2.com.
Free users encounter two major disadvantages because unattended access has a time restriction and the connection speed depends on internet performance. Your internet speed determines the speed of connection when you use TeamViewer. The high cost of premium features becomes a significant expense for both small businesses and individual users even though the features might not be suitable for their needs. Review collected by and hosted on G2.com.
Remote access in TeamViewer is very reliable. Being able to access any device from anywhere is a huge timesaver when working on client issue. It’s also seamless when it comes to the file transfer feature too. In a session, file sending and receiving is very quick, making support faster. Multi monitor support is another standout feature of it. All of a sudden all their screens make it much easier for me to work with clients that have a complex setup when I’m helping them set their screens up. Review collected by and hosted on G2.com.
Some of the newer tools feel more up to date than TeamViewer's interface. It is functional, but needs improve on the layout. Moreover, the free version is restricted in some ways. For instance you are able to utilize it solely for possibly non commercial aims, which could be annoying when you require to shift from non commercial and professional usage. The premium features also come with a bit of a steep pricing for small businesses or user. Review collected by and hosted on G2.com.
I like being able to import all my remote connections, it allows for a high degree of customization. It has everything you need to connect to any machine, I like the versatility of this tool. I've found it to be the easiest way to manage all my remote connections. Review collected by and hosted on G2.com.
The manuals could be written different, sometimes errors appear when opening many connections. It can also be quite cumbersome at times. Review collected by and hosted on G2.com.
I like this software because it makes it easy to connect to any device regardless of the operating system as it is available on any platform or through the browser. I also like that it allows me to create virtual rooms, share documents and in the end everything in a few clicks. On top of that, TeamViewer is reliable, fast and free and I have found it useful to use an a personal or professional level. Review collected by and hosted on G2.com.
It works well but it takes a little longer to hand over control to others while using it. Review collected by and hosted on G2.com.
TeamViewer has high qualities for remote access. This was time consuming and costly as before I had to make the physical trip to clients' locations for tech support. Now, I am able to fix things right then and there from anywhere. All of this is a lifesaver when it comes to the file transfer feature. During a session I can quickly respond with or receive files. The multi monitor support is also fab. This allows me to see everything at once, the screens of all the clients, which is again hugely beneficial during troubleshooting. Review collected by and hosted on G2.com.
TeamViewer’s pricing can be high for small businesses or individual users. That is a lot of investment by itself, let’s not even start with extra features. This can sometimes make the user interface quite cluttered with tools to make it hard to get to specific tools quickly. In addition, the software is not resource efficient for older hardware that is used during operation. Review collected by and hosted on G2.com.
You can easily execute commands on a remote computer, it's very robust in terms of functionality. The timeline feature is excellent for ensuring security, and it's great that it has a lock option. It has all the necessary features for a person with basic knowledge. Review collected by and hosted on G2.com.
The customization of the service fields could be improved, it requires a fast internet connection to work quickly. If you have a good internet connection, you won't have any problems. Review collected by and hosted on G2.com.
This tool is amazing because of its simple setup, because it can run on any platform and be accessed from anywhere, which is my favorite. I also love that the links I send can be shared, and the program can be temporarily installed, making it easier to access and share the screen or anything youre using. Review collected by and hosted on G2.com.
What I dont like is that I usually receive monthly emails offering me more services from their product. Review collected by and hosted on G2.com.
