CRMOne Reviews & Product Details

CRMOne Overview

What is CRMOne?

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way. With CRMOne, businesses can empower themselves with one seamless solution that can manage their customer relationships all in one place without compromising any features that they may need for sales and marketing without breaking the bank. From lead management and sales pipeline tracking to customer support and analytics, CRMOne offers a versatile toolkit to meet the diverse needs of businesses across various industries. CRMOne has a rich history of empowering over 4000 startups, growing businesses, and enterprises worldwide, showcasing a commitment to excellence and innovation.

CRMOne Details
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Product Description

CRMOne is a comprehensive customer relationship management (CRM) software designed to streamline business operations and enhance customer interactions. It offers a user-friendly interface with powerful features, such as lead management, contact tracking, and sales forecasting. CrmOne enables businesses to efficiently manage customer data, track communication history, and automate sales processes, ultimately improving productivity and fostering stronger customer relationships. With customizable dashboards and advanced analytics, CrmOne empowers organizations to make data-driven decisions and drive growth.


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CrmOne

Description

CRMOne is a leading CRM platform that helps businesses to manage day-to-day business activities in one place. Our platform can assist you in managing your business, such as website setup, lead generation, lead nurturing, deal management, conversation tracking, social media posting, and workflow automation. CRMOne has an award-winning culture and has been recognized as the best place to work. CRMOne has a team of 200+ members in 3 years with its headquarters in California and office in Surat, India.

Overview Provided by:
Empowering Your Business with One Seamless Solution

Recent CRMOne Reviews

AN
Verified User
5.0 out of 5
"We’re Closing Deals Faster Than Ever"
Automated pipeline stages keep the sales process moving fast.
AN
Verified User
4.5 out of 5
"Smart Chat Routing in Every Conversation"
Depending on the answers, it sends people to the right team or content.
AN
Verified User
5.0 out of 5
"Aeri Helped Us Lower Support Ticket Volume"
It answers basic queries right away without human help.

CRMOne Media

CRMOne Demo - Conversations
CrmOne helps you manage all customer interactions across various channels in a single, unified platform. Stay organized and track customer conversations through email, chat, social media, phone calls, and more.
CRMOne Demo - Lead Management
CrmOne empowers you to efficiently handle all inbound leads, add an unlimited number of contacts, and nurture them through various channels
CRMOne Demo - Sales Management
CrmOne centralizes all lead and customer information, making it easily accessible to sales teams. Easily generate deals and delegate them to your preferred representatives while monitoring lead progression throughout the sales funnel.
CRMOne Demo - Analytics Dashboard
Effortlessly analyze reports with CrmOne's automation. Gain valuable insights, identify trends, and make data-driven decisions for optimized performance & strategic business growth.
CRMOne Demo - Workflow Automation
CrmOne empowers you to streamline your workflow, reclaim valuable time for more impactful tasks, and enhance your team's efficiency by executing perfect workflow management.
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1,000 CRMOne Reviews

4.8 out of 5
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1,000 CRMOne Reviews
4.8 out of 5
1,000 CRMOne Reviews
4.8 out of 5

CRMOne Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

Even when we’re closed, the Aeri Chatbot keeps talking to website visitors and gets us new leads. It works like an extra team member. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

We wish we could make the chatbot sound more like our brand. There aren’t many options to change its tone or personality. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

We didn’t realize how many leads we were losing after working hours. Aeri Chatbot now talks to those visitors and brings in leads. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that Aeri Chatbot is helping you capture leads even after hours. It's great to know that it's working like an extra team member for you.

AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

It even suggests what to write and where, a huge time-saver. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

It has been little complicated at first but after frequent use I am happy that I am able to understand the workflow Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

It even tells us what to write and where to write it, saving a lot of time. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that CRMOne's content suggestions are saving you time!

AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

Before CrmOne, we kept answering the same customer questions over and over. Now, it replies to all the common ones automatically. Saves us so much time. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

It doesn’t support voice messages. That would’ve made our client chats smoother, especially for quick replies. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

Our team used to waste time repeating answers. Aeri Chatbot now replies to those questions, and we can focus on the real work. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that CRMOne has been able to save you time by automatically replying to common customer questions.

AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

Everything we need, leads, emails, follow-ups, is now in one place. Our team no longer has to jump between different platforms to manage customer interactions, which saves time and keeps everything organized. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

The reports are full of useful insights, but they felt a bit complex at first. After some time, we got the hang of it, and now it helps us track everything effectively. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

Before CrmOne, our data was scattered everywhere, and reporting was a nightmare. Now, we get clear insights in just a few clicks. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that CrmOne has helped streamline your customer interactions and save time.

AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

As our business grows, CrmOne grows with us. It’s flexible and easy to upgrade, which makes it perfect whether you’re small or scaling fast. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

As we’ve grown, we’ve found ourselves wanting a few more high-level features, it’s good, but growing businesses might want more over time. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

When our business started growing, our old tools couldn’t keep up. CrmOne grows with us, so we don’t need to switch. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that CRMOne has been able to scale with your business and provide the flexibility you need for growth.

AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

Earlier we used to struggle with too many customer messages at once. Now CrmOne handles them smoothly, and our replies go out much faster. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

It can’t handle very specific or technical questions related to our industry. We still need to step in sometimes. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

Our support team used to be overloaded with the same questions all day. Since we started using Aeri Chatbot, it handles those easily. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that CRMOne has helped improve the efficiency of your customer support by handling messages and replies more smoothly.

AN
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

It reminds us to follow up, so no lead goes cold. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Timezone-specific scheduling is missing, which is tricky for global teams. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

There’s no option to schedule things by different time zones, which makes it hard for teams working across countries. Review collected by and hosted on G2.com.

AN
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

Pre built templates saved us so much time every week. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Setting up custom reports takes time and patience. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

Setting up reports isn’t quick; it takes a lot of time, and you really need to figure things out on your own. Review collected by and hosted on G2.com.

AN
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Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

Now all our calls, emails, WhatsApp chats, and social media messages show up in one place. We don’t miss anything anymore, and every conversation feels smooth. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

Handling all communication channels in one place is powerful, but can feel like a lot for small teams. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

Sometimes we missed messages from customers. CrmOne puts all our chats, emails, and calls in one place so we never lose track. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that CRMOne has helped streamline your communication channels and improve the overall customer experience.

AN
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about CRMOne?

CrmOne is super easy to use. My team didn’t need much training, they got comfortable fast and could finally focus on building better relationships with customers. Review collected by and hosted on G2.com.

What do you dislike about CRMOne?

If someone’s never used a CRM before, they might need a bit of training to get started. Review collected by and hosted on G2.com.

What problems is CRMOne solving and how is that benefiting you?

Before CrmOne, our team was stuck with slow and confusing software. Now it’s easy to use, and we get things done much faster. Review collected by and hosted on G2.com.

Response from CRMOne DM of CRMOne

We're glad to hear that you find CRMOne super easy to use and that it has helped your team focus on building better customer relationships.