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Compare CRMOne and Close 
At a Glance
Market Segments
Small-Business (40.2% of reviews)
Small-Business (78.7% of reviews)
Entry-Level Pricing
Free Per Month
Starting at $9.00 1 User Per Month
CRMOne
Star Rating
(1,000)4.8 out of 5
Market Segments
Small-Business (40.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansClose
Star Rating
(1,770)4.7 out of 5
Market Segments
Small-Business (78.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in its Lead Management capabilities, scoring 9.2, which reviewers mention allows for effective tracking and nurturing of leads. In contrast, CRMOne scores slightly higher at 9.6, with users highlighting its intuitive interface for managing leads seamlessly.
- Reviewers mention that CRMOne offers superior Ease of Use with a perfect score of 10.0, making it particularly appealing for small businesses. Close, while still strong at 9.2, is noted by users as having a steeper learning curve due to its more complex features.
- Users on G2 highlight the Quality of Support provided by CRMOne, which scores 9.7, as being responsive and helpful. Close also performs well with a score of 9.3, but some reviewers mention that response times can vary.
- Reviewers say that CRMOne's Customization options are robust, earning a score of 9.2, which allows businesses to tailor the software to their specific needs. Close, with a score of 8.6, is seen as less flexible in this area, with users noting limitations in modifying certain features.
- Users report that both products perform well in Performance and Reliability, but CRMOne edges out with a score of 9.4 compared to Close's 9.1. Reviewers mention that CRMOne's uptime and speed are particularly impressive, enhancing user experience.
- G2 users highlight the Integration APIs of CRMOne, scoring 9.5, as being more comprehensive, allowing for easier connections with other tools. Close, with a score of 8.7, is noted for having fewer integration options, which can limit its functionality in a multi-tool environment.
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Pricing
Entry-Level Pricing
CRMOne
Free
Free
Per Month
- Unlimited Users
- Omni Channel Conversation
- Shared Inbox
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Free Trial
CRMOne
Free Trial is available
Close
Free Trial is available
Ratings
Meets Requirements
9.6
21
9.1
1,583
Ease of Use
10.0
829
9.3
1,621
Ease of Setup
10.0
623
9.0
965
Ease of Admin
Not enough data
9.0
528
Quality of Support
9.7
21
9.3
1,411
Has the product been a good partner in doing business?
Not enough data
9.3
522
Product Direction (% positive)
10.0
21
9.5
1,596
Features by Category
Sales Force Automation
9.8
20
9.0
1235
|
Verified
9.2
20
Feature Not Available
9.5
20
9.0
1240
|
Verified
9.3
20
9.0
1266
|
Verified
8.7
20
8.3
1054
9.4
20
9.1
1190
|
Verified
9.4
19
8.4
1011
9.2
19
8.2
1019
9.2
20
8.4
1052
Marketing Automation
9.6
20
8.7
1147
9.0
20
8.5
1109
9.6
19
9.2
1223
9.1
20
8.2
1029
Customer Support
9.4
21
8.7
1111
|
Verified
9.5
21
8.7
1121
|
Verified
9.7
20
8.7
1154
|
Verified
8.9
20
8.7
1146
|
Verified
9.0
19
8.5
1095
|
Verified
Reporting & Analytics
9.5
19
8.7
1153
|
Verified
9.3
19
8.8
1175
|
Verified
8.9
19
8.2
1041
Mobile & Social
9.1
19
8.2
973
9.7
20
7.9
996
9.3
19
8.2
984
Platform
9.2
18
8.6
1100
|
Verified
9.4
18
8.7
1115
|
Verified
9.6
18
8.9
1103
9.2
18
8.4
1030
9.0
18
8.0
977
|
Verified
9.4
18
8.3
1004
9.4
18
9.1
1113
|
Verified
8.5
19
8.4
1024
Integration
9.2
18
8.8
1041
|
Verified
9.5
18
8.7
1044
|
Verified
9.2
18
8.5
979
|
Verified
Generative AI
9.2
19
Feature Not Available
Email Marketing
Not enough data
8.9
454
Not enough data
9.0
461
Not enough data
8.9
449
Not enough data
9.2
476
Not enough data
9.3
491
Not enough data
9.0
460
Not enough data
8.8
442
Not enough data
8.9
432
Not enough data
8.3
390
Reporting & Analytics
Not enough data
8.1
407
Not enough data
9.0
457
Platform
Not enough data
9.0
437
Not enough data
8.5
393
Not enough data
9.2
447
Generative AI
Not enough data
Feature Not Available
Not enough data
8.2
297
Integration
Not enough data
9.0
423
Not enough data
8.7
408
Not enough data
8.7
393
Not enough data
9.0
407
Not enough data
8.0
368
Not enough data
8.0
363
Lead Facilitation
Not enough data
7.8
123
Not enough data
8.5
123
Not enough data
9.0
129
Not enough data
8.6
123
Organization
Not enough data
9.2
125
Not enough data
8.8
122
Not enough data
8.8
123
Performance Analysis
Not enough data
8.1
119
Not enough data
8.8
124
Sales Analysis
Not enough data
8.2
126
Not enough data
8.5
124
Generative AI
Not enough data
8.2
72
Not enough data
8.5
71
Integrated Workflows
Not enough data
9.0
176
Not enough data
9.1
179
Not enough data
8.9
170
Not enough data
8.6
168
Not enough data
9.0
173
Not enough data
9.0
177
Not enough data
8.8
176
Repeatability and Reportability
Not enough data
8.6
172
Not enough data
8.9
173
Not enough data
8.8
164
Not enough data
8.3
163
Not enough data
7.6
162
AI and Automation
Not enough data
8.2
155
Not enough data
8.0
158
Not enough data
8.1
152
Not enough data
7.8
161
Not enough data
7.7
159
Generative AI
Not enough data
7.8
158
Dialing Options
Not enough data
9.0
125
Not enough data
9.1
126
Not enough data
8.9
122
Agent Tools
Not enough data
8.8
121
Not enough data
8.6
121
Not enough data
8.7
117
Not enough data
9.4
122
Automation
Not enough data
8.8
116
Not enough data
8.7
119
Not enough data
8.4
117
Not enough data
8.5
117
Not enough data
9.0
117
Text Messaging
Not enough data
8.8
250
|
Verified
Not enough data
9.3
272
|
Verified
Not enough data
9.3
267
|
Verified
Not enough data
8.7
252
|
Verified
Not enough data
8.4
237
Not enough data
8.7
242
Not enough data
8.9
241
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
265
|
Verified
Not enough data
9.1
261
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
248
|
Verified
Channels
Not enough data
8.5
88
Not enough data
8.5
89
Not enough data
7.8
89
Design
Not enough data
8.5
91
Not enough data
7.7
88
Not enough data
8.9
89
Not enough data
8.9
89
Not enough data
9.0
86
Generative AI
Not enough data
8.3
84
Not enough data
8.7
84
Platform
Not enough data
8.3
29
Not enough data
9.0
29
Not enough data
9.1
29
Not enough data
9.0
29
Not enough data
8.9
28
Not enough data
8.2
28
Not enough data
8.9
28
Generative AI
Not enough data
8.9
27
Workforce Management
Not enough data
9.3
29
Not enough data
9.1
28
Administrative
Not enough data
9.6
30
Not enough data
9.0
29
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
138
Not enough data
8.7
137
Not enough data
8.5
138
Not enough data
8.8
141
Not enough data
8.7
136
Predictive Analytics
Not enough data
8.6
136
Not enough data
8.6
136
Not enough data
8.3
133
Not enough data
8.4
135
Sales Management
Not enough data
9.1
137
Not enough data
8.3
135
Not enough data
8.8
134
Not enough data
9.2
138
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Support
Not enough data
Not enough data
Calling
Not enough data
9.2
628
Not enough data
Feature Not Available
Not enough data
8.9
609
Not enough data
9.3
623
Contacts
Not enough data
8.8
619
Not enough data
8.7
582
Not enough data
9.1
617
Insights
Not enough data
9.3
640
Not enough data
9.0
595
Not enough data
8.7
557
Not enough data
9.0
616
Not enough data
8.8
595
Analytics
Not enough data
8.6
458
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customizations
Not enough data
9.0
466
Not enough data
9.2
466
Not enough data
8.8
491
Not enough data
8.6
448
Not enough data
9.2
489
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CRMOne and Close are categorized as CRM
Unique Categories
CRMOne is categorized as Business Scheduling and Website Builder
Reviews
Reviewers' Company Size
CRMOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.9%
Financial Services
14.3%
Computer & Network Security
13.3%
Computer Software
12.2%
Computer Networking
8.0%
Other
30.2%
Marketing and Advertising
15.5%
Computer Software
9.0%
Real Estate
8.3%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
55.2%
Most Helpful Reviews
CRMOne
Most Helpful Favorable Review
Verified User in Marketing and Advertising
The interface is modern and easy to navigate, it is easy to use and it performs multiple tasks at a time.
Most Helpful Critical Review
Verified User in Dairy
Setting up workflows took a little trial and error at first
Close
Most Helpful Favorable Review
Jay R.
Verified User in Education Management
My request was huge/slightly unreasonable, but instead of a no, they worked until they could find a solution.
Most Helpful Critical Review
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
Verified User in Marketing and Advertising
The interface is modern and easy to navigate, it is easy to use and it performs multiple tasks at a time.
Jay R.
Verified User in Education Management
My request was huge/slightly unreasonable, but instead of a no, they worked until they could find a solution.
Verified User in Dairy
Setting up workflows took a little trial and error at first
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
Alternatives
Discussions
CRMOne has no discussions with answers
How fast does close read the feedback provided?
1 comment
SB
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
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