283 AlphaSense Reviews
• We found some of the expert reports available online useful.
• The product was on average meeting our expectations during active investment projects. Review collected by and hosted on G2.com.
• The AI engine did not deliver valuable answers to our specific requests.
• The team was very displeased by the lack of customer/account support except for collecting fees.
• Alphasense strictly refused to consider our request to terminate the contract with a 30-day notice instead of the required 90-day notice period, lacking needed flexibility in investment-business
• Other information partners like CapIQ and Mergermarket have shown much greater flexibility, making them preferable options. Review collected by and hosted on G2.com.
Alphasense is unique in its ability to scrape and find various keywords, trends, data across publicly available documents. Ad hoc projects that use to take hours and hours to find data through available documents are now easily done in an hour or two. Plus the wide access to sell-side research is incredible and unparalleled. Review collected by and hosted on G2.com.
Research use is a little hard to track, you have to ask how much research you have downloaded and how much you have left. Review collected by and hosted on G2.com.
AlphaSense is a very complete platform, giving me access to reports from companies and investment analysts fast accurately. In our job of market intelligence we use AlphaSense at least every month for every report. Their AI tool helps to expedite my job by helping with the analysis of texts and giving automatic outlooks of companies, which is easy to use and makes onbording new team members easy as well. AlphaSense customer service is always ready to help and we have many touchpoints through the year. Implementation is also easy since the AlphaSense team offer courses and training sessions. Review collected by and hosted on G2.com.
It's not always easy to integrate the collaborative tools in our internal processes. We still need more discipline to use the notebooks properly and it's something that could have more features to facilitate collaboration in more intuitive ways. Review collected by and hosted on G2.com.
The combination of research, filing, web search, and expert transcripts with the LLM / generative search capability is a solution unlike any other available in the market. It is a massive efficiency unlock in terms of getting smart on an industry or sector. We use it almost every day.
Customer support is good and the platform is very easy to use. Review collected by and hosted on G2.com.
The audio functionality is not good. There is audio frequently missing from calls. If the audio is available, it is not anonymized as with Tegus.
Additionally - there are some small features that need UI tweaks. If you generative search on mobile and it cites a transcript, you can get a preview of the transcript pulled up from the generative search page, but there is no way to actually open the transcript properly.
The transcript library used to be small, but will probably be rectified with the Tegus acquisition.
The price is a bit rich, but I guess that's what you have to pay for best-of-breed.
These are mostly minor points (other than price), but I hope they address them soon. Review collected by and hosted on G2.com.
I particularly like the clear layout and user interface. The workspace and results panels are clearly deliniated and which function works in which panel is easy to understand.
The partnership with our AlphaSense team, product specialist/customer success Catalina Ruiz-Jimenez is currently our key person to go to - invaluable support and guidance/suggestions.
I don't think there is a feature that is missing. My internal clients really like the ability to export charts and tables in excel format. Being able to share a summary pdf with another user that has AlphaSense account is a very efficient and powerful feature.
I use AlphaSense - every day and throughout the day not just once. Review collected by and hosted on G2.com.
I would like to have more control on my user prefernces and keep them 'turned on' . I am always unchecking the default formats for downloading (I am never going to want the snippet highlighted) and I am never going to want the sentiments on in the output report. In my position that creates bias. I understand the value of the feature and appreciate it but I won't be using it. So I'd like to not have to turn it off each time. Also the default so all company mentions vs only primary mentions. I'd like to be forcused first then go broader if necessary but the default is all. Review collected by and hosted on G2.com.
Really enjoy how comprehensive the platform is. It's easy to setup and very intuitive/flexible. Review collected by and hosted on G2.com.
The UI/UX at times can be a bit cluttered and hard to zero in on what's most important. To me, this is mostly a function of the platform having so many features, so not necessarily a bad thing. Review collected by and hosted on G2.com.
I appreciate the ability to access market insights not otherwise available at your fingertips the way AlphaSense enables. Furthermore, we have access to information that we wouldn't have through normal Google or AI searches. Lastly, the new AI features, especially the summary reports, are appreciated. Review collected by and hosted on G2.com.
It's a bit costly, bordering on prohibitive for small or mid-sized companies. I think AlphaSense is acutely aware of who their core customer is and what the value is to that customer so I wouldn't expect a pricing change, but it is costly for a company our size. Review collected by and hosted on G2.com.
Having different dashboards for monitoring competitive events what ever it may be from a very broad array of sources such as company news, regulatory events, analysts' views or scientific publications is super helpful in ensuring we do not miss any important events. Daily reports are useful reminders and summaries of what is happening. Review collected by and hosted on G2.com.
There are some minor improvements I would like to see in how the dashboards work, but the very responsive AlphaSense team has already taken note of that feedback. Review collected by and hosted on G2.com.
The most helpful tools of AlphaSense would be GenAI, Depth of Aftermarket Research and Expert Calls. Review collected by and hosted on G2.com.
The web platform can be troublesome at times, as it doesnt save my notes nor refresh in certain moments. I would also like if the calendar would reflect other information such as FDA dates for Biotechnology stocks. Review collected by and hosted on G2.com.
We like a lot about it and here's why. This revolutionary research app is fast becoming one of our go-to's for market intelligence that eliminates corporate strategy doubts on every campaign. It's a sure bet for the research and solutions we need, time and again ensuring we conquer and succeed with game-changing data-driven decisions. It's easy-to-use, gives us the answers we need faster, thanks to its outstanding content playground, real-time updates, generative AI, expert insights and product experts. No more uncertainty! Review collected by and hosted on G2.com.
As its still relatively new, it's collaboration and visualization tools are limited. It's filters don't work that well too. But good thing the platform has a responsive team which helps us with such challenges. It will get better. Review collected by and hosted on G2.com.
