419 Algolia Reviews
It is a search tool and we haven't experienced any downtime, though hard to say if it's that much better than its competitors. We were attracted by its Startup Program, but that hasn't delivered for us. Review collected by and hosted on G2.com.
Algolia markets its startup program as $10,000 in Free Search & Discovery Usage, which is super attractive for pre-revenue startups and puts it ahead of its competitors. HOWEVER, what they don't tell you up front is that as soon as you're accepted into the startup program, even if it's months before you launch, the clock starts on that offer, so in practice, you really won't get $10K in value. What the startup program looked like in practice for us--we set up algolia summer 2024 as we were building our product. We launched Jan 2025, 6 months into Algolia's startup program. We've only used ~$300 in credits, yet we will lose the rest of the supposed $10K in credits next month because they only give you 1 year to use the $10K, regardless of when you actually go live. As a small, pre-revenue startup, we're now locked in to paying Algolia's expensive rates until we have the engineering bandwidth to switch, which we definitely will be switching, but I wish we had known up front because we would not have gone with Algolia and invested the time to set it up in the first place. We tried contacting Algolia to explain our situation, and they said they couldn't do anything, so I'm writing this review so more startups can be aware and not make the same mistake we did! Review collected by and hosted on G2.com.
When trying to learn about Algolia as a new customer, it is very easy to navigate their website and see clearly what their pricing and structure plans are. The implementation of it on my company website, DollarProbs.com was easy and we did not experience any major issues or bugs. Review collected by and hosted on G2.com.
It would be better to see how Algolia can expand on its current sets of search API data, and be able to give more in-depth reports in its weekly usage report emails it sends out. Making it a bit easier to switch plans would be more helpful, but overall it is quite simple to find needed information. Review collected by and hosted on G2.com.
Algolia is a robust and extremely efficient search tool. The dedication and availability of senior engineers and product owners is essential and makes Algolia best in class i technology as well as services Review collected by and hosted on G2.com.
Some of the new products are not as practical as the core search engine. Review collected by and hosted on G2.com.
Good UI, fast integration, comprehensive documentation, multiple platforms support. Great search engine in general.
Nice customer support. Review collected by and hosted on G2.com.
Quite expensive. Does not supports caching mechanisms. No alert configuration, just 1 common. Limited query logic. especially "A OR (B AND C) OR (D AND E) " is not supported.
Proper Array of object filtering on multiple fields is not supported. You need to created multiple records with the same asset and unique objects in each record form the array.
Query suggestion does not help in our case. as its basically the "most popular terms" for today. Some terms can be valid now but not on the next day. Review collected by and hosted on G2.com.
1. Managing user search data easily and optimizing it to provide accurate results.
2. Recommend users with the exact similar products they are searching for.
3. User search analytics that gives in depth information about the products viewed and clicked for a specific time. Review collected by and hosted on G2.com.
Nothing as such but the implementation docs and examples need to be updated and should be easily understandable. Review collected by and hosted on G2.com.
We have improved our site search results and what is being delivered to our customers. Also, their customer support is fantastic and there are a number of features that bring the platform to life. Review collected by and hosted on G2.com.
The cost limits only certain types of businesses to be able to afford the Algolia services. So it may not be the right solution for everyone. Review collected by and hosted on G2.com.
We had several sales calls with Algolia to determine it was the right product for our client. Then when we entered into an agreement we had very detailed weekly onboarding sessions to teach us about the tool. The dashboard is very user friendly and there's so many different features. We're excited about the level of control we'll have with this tool compared to the default site search tools through a CMS like Drupal or Wordpress, or ElasticSearch via AWS. This is nice because we can see why a search is ranking a certain way right through the dashboard and will save us time from having to do trial and error to make the site search as relevant as possible. Review collected by and hosted on G2.com.
There are so many features that it can seem overwhelming to start at first. We are also one of the first clients using this in a non-ecommerce way so there were not as many uses cases we could reference. The tool is expensive but worth it so far. Review collected by and hosted on G2.com.
Easy to use index design and with the analytics features to track CTR and also conduct A/B experiment from the platform itself.
The platform can be easily used to monitor search regularly to see daily / monthly reports. Analytics Insights can help improve search using simple ranking and sorting attributes. Review collected by and hosted on G2.com.
Faced challenges regarding updating the records in the index. Also, call support is not available even in premium paid plan.This is a bummer. Review collected by and hosted on G2.com.
Algolia is a highly scalable search solution that integrates seamlessly with other composable technologies. It allows for effective collaboration between product, marketing, and engineering teams, streamlining the process of managing search ranking strategies. I’ve found their OOTB tools for A/B testing, search ranking management, and front-end components to be incredibly valuable in reducing development time while improving search performance. Review collected by and hosted on G2.com.
Understanding Algolia’s pricing and how costs scale can be a challenge at times. The cost structure isn’t always immediately clear, which makes it harder to forecast as projects grow. Review collected by and hosted on G2.com.
I love the visual editor in Algolia, it is very easy to use. The analytics also provide very valuble insights that can be used to then create or edit rules or synonyms. As a daily user it is a very easy platform to navigate and was able to be learned very quickly. Review collected by and hosted on G2.com.
There could have been multiple rules created by different users that effect the same results, would be nice to be able to see all rules/synonyms together the effect a certain query. Review collected by and hosted on G2.com.
