1,557 Acumatica Reviews
I have used many small accounting and larger ERP systems. None work like Acumatica. When I said this system was written to run in the cloud - I really mean it. You can tell the company worked hard with industry experts to plan, design, and then program a software solution. This is not legacy software attempting to run in the cloud.
You can import and export from any system screen. Most common user screens have the ability with one click like sales order but for power users you can easily hit any screen/table you want.
I required very fancy customer discounts. This was the only system that could handle it.
I have over 100k SKUs and 50k bins. The system didn't complain. No user screens started to choke either. Review collected by and hosted on G2.com.
I originally purchased a perpetual license many years ago. Unfortunately, those are no longer offered. My annual maintenance price has not changed each year which was a pleasant surprise. This year I was forced to upgrade to the latest version or I would get penalized 25% each month. It was in the middle of our busy season and nobody wanted to go through a major upgrade that could cause issues. I can understand support not wanting to help if we are on an old version but to force us to upgrade or fine us harshly is just down right abuse from a vendor. If that practice doesn't stop then I can see people leaving.
Don't try hosting this software on a virtual server. It will not perform well. Make sure you get a dedicated server. Also don't use the MySQL database. The only one that works is the MSSQL. Review collected by and hosted on G2.com.
We like both the depth of features across the varied modules and the flexibility of the platform to be extended/modified. We also like the partner-based model, as that is what we have had for years with Dynamics SL. With our extensive SL experience, we have found our implementation of Acumatica to be easier than we expected.
They continue to add innovations which is at a rate we love seeing. Review collected by and hosted on G2.com.
Overall, we do have significant complaints about Acumatica. I would say we would like to see more low-code/no-code workflow capabilities across the platform. Also, the security setup is complex (albeit powerful), so continuing to enhance the ease-of-use of the application security would be desirable. Review collected by and hosted on G2.com.
Built from the ground up for cloud. Powerful but easy to use with a fairly simple interface and clean design. Because it's built for the cloud the features are extensible through their entire market place of partners that add amazing functionality. It's amazingly fast too. You would think that it's a native application the way it generates reports and completes robust tasks.
The feature set is constantly growing because of the yearly release cycle so new features are always on the horizon. Review collected by and hosted on G2.com.
I do wish things like creating reports, big imports and creating widgets and dashboards were more user accessible and that we didn't need to rely on our implementation partner so much. While I like the fact that new features are always being added the 2 releases per year always makes you feel like you're behind or missing out on the cutting edge. Review collected by and hosted on G2.com.
It isn't easy to pinpoint in a review the high-level areas of Acumatica that are most favorable. Everything is modular, so you can use what you need. Everything is customizable to fit your needs as well. If something you need isn't there and can't be customized, there's a marketplace to find a certified partner to integrate a solution. Already have a solution? You can integrate those with an API connection. There's no downside. Review collected by and hosted on G2.com.
There isn't much to dislike about Acumatica. It gets the job done. In doing so, it's not the most flashy ERP. Their focus is to get the data you need. And as such, they don't spend a lot of time making it look pretty. If you want pretty and don't care about functionality then you're probably not reading this review. Review collected by and hosted on G2.com.
-Ease of expense filing and timecard entry and the approval workflow for both
-Invoice and PO generation and emailing
-job costing (projects module)
-deferred revenue module Review collected by and hosted on G2.com.
Two main issues:
1) We use the percent of complete method for project revenue recognition. Acumatica does not recognize revenue that is attributed to labor hours (professional services) in real time. Using a schedule to do so at an elected frequency is not ideal as financials are therefore not always up to date. Furthermore, Acumatica is not bound by the dollar limits of the actual project and will over-recognize revenue if actual costs exceed budgeted amounts, requiring manual intervention via journal entries to claw-back the excess revenue. This leads to overstated financials unless and until you review each open project to confirm excess revenue has not been recognized.
2)Ease with customizing reports and general inquiries is sorely needed. This especially comes into play if the fields you wish to include are not part of the standard report. You cannot filter on a field if it is not an option to begin with. Havin the ability to easily add fields that already exist in Acumatica to canned reports or GI's would greatly improve data analysis.
One minor issue only because it is needed once annually: 1099 reporting. Would be ideal to be able to print and file 1099s directly from Acumatica as well as the 1096. Electronic filing of your 1096 is now required for filers with more than 10 1099's. We currently have to use an outside software program to do this. Review collected by and hosted on G2.com.
Acumatica is very user-friendly compared to our prior program. I love that it is growing with many new technologies and integrating with many programs, such as Teams. Acumatica is also a great source to access while out on a job site, which is a tremendous help! We cannot wait to get the program all up to speed and using the program day in and day out with all employees. Review collected by and hosted on G2.com.
Difficult to manage in the beginning if you do not know what you are doing. Review collected by and hosted on G2.com.
The customizability of the platform. My organization's primary use case for Acumatica is Time and Billing. That said, everything beyond that immediate use case that we have thrown at has run without issue. Complicated commission account, payment collections, notification campaigns, it can do it all. Review collected by and hosted on G2.com.
Acumatica is not very forgiving when it comes to unmanaged coding practices. Additionally, any 3rd party support vendors, in our experience, typically do not adhere to Acumatica's defined coding standards. That said, that shortfall can be corrected by licensing Acumatica's Premier Support. Review collected by and hosted on G2.com.
Acumatica has an incredibly powerful off the shelf suite of features that can be implemented with minimal customization but working with an Acumatica parter you can truly personlize the software to meet your business needs. Most importantly Acumatica listens to customer feedback and truly wants to ensure that you achieve the best user experience. Review collected by and hosted on G2.com.
As with any ERP system Acumatica is an investment, and being that they are quickly growing and releasing new features having too many customizations can lead to an arduos version upgrade process. Review collected by and hosted on G2.com.
Banking is easy. Love the auto-match. Nice to store files. Review collected by and hosted on G2.com.
Pretty bad that you have to define "Sales" and "AR Aging" to get a standard report. Bolt on's for Quality and Shipping are horrible. Review collected by and hosted on G2.com.
We like that Acumatica is consistantly releaseing major and minor updates and always striving to imporove their system. Their customization platform is also amazing. We have the ability to modify all parts of the system, adding fields, logic, screens in an upgrade safe way. We have minimal issues with our customizations conflicting with major updates. Customer support is also exceptional, the case portal is well organized and the responses are timely and they strive to stay on point to resolve the issue. Review collected by and hosted on G2.com.
Their Report Designer has many limitations which requires alot of creative thinking to get the results needed. General inquiries also have limitations but have improved with new releases. The Dashboards also have limitations and can be tempermental to work with and modify. Review collected by and hosted on G2.com.
