Shopify was easy to put together. Before Shopify, I was going live on Facebook to sell my jewelry & depending on writing claims with pen & paper, then invoicing thru PayPal or square. After an easy set up process, I was able is get my large inventory uploaded for my customers to shop anytime. Customer support was just a phone call away & was always helpful. Now I love hearing the cha-ching sound multiple times a day because Shopify also offers marketing emails & my store integrated easily with all social media channel's shops. I get sales & ship every day thanks to Shopify. Review collected by and hosted on G2.com.
Sometimes it takes me a little time to figure out the media I want to change out. But that's just my learning curve. Shopify is awesome. Review collected by and hosted on G2.com.
I have over a decade of experience with the Shopify platform, managing projects of different size and complexity from all over the globe. I think Shopify is an excellent option for those who are new to e-commerce as it has a simple interface, fast registration and launch, adaptive design, a bunch of features, and 24/7 customer support. It is created in such a way that every merchant can create their own store and start selling products or services in a matter of days. Review collected by and hosted on G2.com.
It's important to consider the cost of third-party apps. On the one hand, you have a huge choice in terms of adding functionality to your store as well as in terms of integrating it with other tools and platforms. On the other hand, if Shopify’s native feature set doesn’t fulfill your requirements, then you’ll be charged every month for almost every extra app installed on your store. As a result, the more features you want to add, the more it will cost you. Review collected by and hosted on G2.com.
The best part about using Shopify is that I don't have to rely on the software developers to make changes to my website. Most changes can be implemented easily with little research and videos from Shopify. It's super easy to use even for a non-technical person like me. its easy to integrate payment gateways using Shopify Payments. I am a small business owner, so I use it frequently Review collected by and hosted on G2.com.
The monthly cost adds up for the new business. limited customization and reliance on third-party apps, which are generally paid monthly. There are additional transaction fees on top of credit card processing fees. Review collected by and hosted on G2.com.
I've been using Shopify for almost seven years, and let me tell you, it's the best platform out there. It's incredibly user-friendly and offers a wide range of themes to perfectly align with your brand. In fact, I use Wearhous for my supplement store, and it integrates seamlessly with Shopify.
When it comes to designing product appearances on your website, Shopify offers a plethora of functionalities. You can easily customize how your products look, ensuring they are visually appealing and in line with your brand's identity.
One of the standout features of Shopify is its discount functionality. Creating sales promotions is a breeze, and you don't need any programming knowledge. You can effortlessly apply discounts to specific products without affecting others. With just a few clicks and a touch of creativity, your sales promotions are good to go.
Moreover, my Shopify store is connected to our ERP system, allowing me to track stock numbers in real-time across both my online and physical stores. This integration ensures accurate inventory management and prevents stock discrepancies.
In addition to running my supplement store, I also manage a fitness blog on my Shopify page. The platform provides an array of functionalities for designing and enhancing blog posts. From inserting videos to creating captivating headlines, Shopify makes it easy to create engaging content. Plus, you can effortlessly share your blog posts on various social media platforms to expand your reach.
Overall, Shopify has been an invaluable tool for my business. Review collected by and hosted on G2.com.
In my experience with Shopify, I have encountered very few issues or aspects that I dislike. However, I did face a challenge when connecting my domestic shipping courier to the platform. Although the support team was responsive, it took a few days to resolve the problem, which caused a slight delay in my operations. Review collected by and hosted on G2.com.
The features and built-in functions are just so comprehensive and helpful to me and others like me who just start out as an entrepreneur. They offer a variety of functions and services from point of sale, shipping, website design, order management and payment processing etc.
It makes building a store so easy that ANYONE can start a business nowadays. Their 24/7 customer support and Shopify partners in the community are also some of the best in the industry, been very informative and helpful to me. Review collected by and hosted on G2.com.
I'm not a big fan of their fee structures. Aside from order processing fees which can be up to 4%, there are other fees like built-in apps and themes you need to pay to access features you need Review collected by and hosted on G2.com.
What I like most about Shopify is the ease of use, even for those without technical experience. The platform offers a very robust structure for stores of any size, with thousands of integrable apps, as well as professional and customizable themes. Another strong point is the integration with marketplaces, social networks, and AI tools, which allows me to automate processes, sell on multiple channels, and scale the business quickly. I also value the technical support, which is extremely efficient, and the active community that helps find solutions to any challenge. Review collected by and hosted on G2.com.
The main limitation of Shopify is related to the cost of additional apps. Many strategic features require paid apps or constant upgrades, which can increase operational costs. Additionally, for sales in Brazil or Latin America, some local integrations are still not as optimized as in the United States and Europe. However, with some external solutions and customizations, it is possible to overcome these issues and keep the operation running smoothly. Review collected by and hosted on G2.com.
We have been trusting Shopify as an online point of sale for years and we have hardly had any problems. We really like the order management, the apps that link to Shopify, the domain management, the loading speed, and the optimized SEO. Review collected by and hosted on G2.com.
Once a customer requested a refund claiming they did not receive the product, and it wasn't false, not only did they receive it but a couple of times, and yet Shopify decided to refund them, so we had a double loss. We were left helpless there. Review collected by and hosted on G2.com.
When I started my online store a couple of years ago, Shopify had an open location in Los Angeles, Ca and New York, NY. When I visited in person I was able to access a lot of information with informed staff who helped me understand what I needed. So available tech support is very important when just starting out and Shopify offers that. Review collected by and hosted on G2.com.
I did have to try out a couple of different website templates to find one that I like. But I've finally found one I like and that I find easy to use. Review collected by and hosted on G2.com.
What I like the most is the ease of use. It's pretty intuitive and it has everything you need in just one place. All your orders, all the tracking statuses, the fulfillment statuses, the customers information and you can do it all. You can refund, cancel order, edit them, everything! Review collected by and hosted on G2.com.
No downsides. I would just say that I would like to have more associations with other apps. Review collected by and hosted on G2.com.
Ease of use, integrates with everything, and has a huge community. Review collected by and hosted on G2.com.
First and foremost, read the Terms and Conditions for this service before signing up! The Terms state that all intellectual property that you put on "your" website can be accessed and kept by Shopify and used or passed on to other companies however they choose, for all time. Your marketing materials; product, sales, and inventory data; and theoretically customer data are all irrevocably licensed to numerous unknowable third-parties for all time.
To add insult to injury, Small Business plans are restricted from accessing order and customer data that was entered on their site, by their customers, and is vital to many integrations and business operations. While this is ostensibly for "security" reasons, I fail to understand how it's a security risk to access your own business data. Of course, you can get around this by upgrading your plan to at least the $399 USD/month Advanced Plan and gain this access (because only small businesses are insecure apparently).
The "Basic" and "Shopify" plans further restrict you to using Shopify Payments, with no ability to utilize existing merchant accounts. Which, of course, would incentivize you to also use their POS platform (at which point your in-person customer and sales data is also permanently transferred to Shopify and inaccessible to you).
While you can utilize your own shipping services, these plans show Shopify Shipping rates to customers at checkout, which are marked up from standard, widely available commercial discounts.
For example, a USPS postage stamp, which costs $0.69 USD via numerous other providers, costs $1.40 to buy from Shopify. Of course, if you upgrade your account they will reduce their markup on shipping fees as a perk and to further deter you from using more convenient and flexible third-party services. Review collected by and hosted on G2.com.