Compare Microsoft Quick Assist and TeamViewer 
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Small-Business (43.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Microsoft Quick Assist
Star Rating
(30)4.3 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Quick AssistTeamViewer
Star Rating
(3,496)4.5 out of 5
Market Segments
Small-Business (43.0% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Unattended Remote Access with a score of 9.1, allowing seamless access to devices without user intervention, while Microsoft Quick Assist, with a score of 7.6, lacks this robust feature, making it less suitable for unattended support scenarios.
- Reviewers mention that TeamViewer's Multi-Monitor Support is rated at 9.0, providing a superior experience for users who need to manage multiple screens, whereas Microsoft Quick Assist does not offer this capability, which can hinder productivity for users with multi-monitor setups.
- G2 users highlight TeamViewer's File Sharing feature, scoring 8.9, as being more reliable and user-friendly compared to Microsoft Quick Assist's score of 7.4, which users find limiting in terms of file transfer capabilities during remote sessions.
- Reviewers say that TeamViewer's Session Recording feature, rated at 8.6, is beneficial for training and compliance purposes, while Microsoft Quick Assist's lower score of 8.5 indicates it may not meet the same level of user expectations for this functionality.
- Users on G2 report that TeamViewer's Real-Time Assistance feature, with a score of 9.6, is highly effective for immediate support needs, whereas Microsoft Quick Assist, scoring 8.6, may not provide the same level of responsiveness, impacting user satisfaction during critical support situations.
- Reviewers mention that TeamViewer's Device Management capabilities, rated at 9.5, are comprehensive, allowing for better oversight and control of devices, while Microsoft Quick Assist's score of 8.4 suggests it may fall short in providing the same level of management features, which can be crucial for IT departments.
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Pricing
Entry-Level Pricing
Microsoft Quick Assist
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Microsoft Quick Assist
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.7
18
9.1
2,859
Ease of Use
9.5
18
9.1
2,922
Ease of Setup
9.7
6
9.1
800
Ease of Admin
9.7
5
8.9
637
Quality of Support
8.9
15
8.6
2,445
Has the product been a good partner in doing business?
Not enough data
8.6
594
Product Direction (% positive)
8.6
17
8.7
2,755
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
36
Not enough data
9.3
36
Not enough data
9.2
35
Monitoring and Management
Not enough data
9.2
35
Not enough data
9.4
35
Not enough data
9.1
36
Not enough data
9.4
36
Organization
Not enough data
9.3
35
Service Management
Not enough data
8.9
36
Not enough data
9.8
36
Not enough data
9.5
36
Presenter Tools
Not enough data
8.9
809
Not enough data
8.5
732
Not enough data
9.2
878
|
Verified
Not enough data
8.8
780
|
Verified
Conferencing Options
Not enough data
8.7
743
|
Verified
Not enough data
8.7
755
|
Verified
Not enough data
8.8
739
|
Verified
Application Tools
Not enough data
8.9
815
|
Verified
Not enough data
8.9
773
|
Verified
Not enough data
8.8
752
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.6
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
9.6
9
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.4
8
Not enough data
10.0
8
Not enough data
9.8
9
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.3
7
Not enough data
9.0
8
Not enough data
9.8
7
Not enough data
9.0
5
Not enough data
9.3
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
10.0
8
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
9.3
5
Administration
Not enough data
9.3
446
Not enough data
9.1
440
Not enough data
9.0
395
Not enough data
9.1
421
Not enough data
9.0
407
Not enough data
9.0
415
Maintenance
Not enough data
9.1
411
Not enough data
9.0
379
Communication
Not enough data
9.0
410
Not enough data
8.7
358
Not enough data
8.9
361
Not enough data
8.9
383
Security
Not enough data
9.1
375
Not enough data
9.1
380
Device Support
Not enough data
9.1
404
Not enough data
9.2
416
Not enough data
9.2
413
Performance
Not enough data
9.0
388
Administration
Not enough data
9.6
16
Not enough data
9.6
15
Not enough data
9.7
16
Security
Not enough data
9.7
15
Not enough data
9.5
14
Platform - Mobile Device Management (MDM)
Not enough data
8.6
21
Operating System
Not enough data
9.5
22
Not enough data
9.0
21
Not enough data
8.7
22
Management
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
8.9
20
Not enough data
8.3
20
Not enough data
8.8
22
Security
Not enough data
8.5
20
Not enough data
8.9
22
Analysis
Not enough data
9.2
12
Platform
Not enough data
9.6
12
Not enough data
9.0
10
Not enough data
9.4
11
Not enough data
8.8
10
Not enough data
9.3
10
Security
Not enough data
9.2
11
Not enough data
9.3
10
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.3
9
Administration
9.4
15
8.8
1334
8.1
14
8.7
1247
8.4
15
8.6
1241
8.5
14
8.6
1227
7.4
13
8.7
1262
7.6
15
8.7
1336
7.4
15
8.9
1403
Platform
6.4
14
8.9
1351
6.8
12
8.7
1311
8.0
15
8.7
1277
9.6
16
9.1
1438
Security
8.2
15
8.6
1140
8.4
15
8.8
1283
8.3
14
8.7
1229
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Categories
Categories
Shared Categories
Microsoft Quick Assist and TeamViewer are categorized as Remote Desktop
Unique Categories
Microsoft Quick Assist has no unique categories
Reviews
Reviewers' Company Size
Microsoft Quick Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Consulting
7.1%
Government Administration
7.1%
Writing and Editing
3.6%
Retail
3.6%
Other
57.1%
Information Technology and Services
16.6%
Computer Software
10.2%
Marketing and Advertising
4.4%
Consumer Services
3.2%
Telecommunications
3.1%
Other
62.4%
Most Helpful Reviews
Microsoft Quick Assist
Most Helpful Favorable Review
Karan J.
Verified User in Information Technology and Services
In this Era, Microsoft Quick Assist is a totally in-built function for the operating system i.e., Windows 10 which provides complete packages starting from Windows environments, installation, remote access, background Screens Quality, troubleshooting, etc....
Most Helpful Critical Review
Lokesh S.
Verified User in Banking
Too many option to redirect to a purticular solution
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Nick T.
Verified User in Information Technology and Services
dislike security someone was able to remote into my computer
Karan J.
Verified User in Information Technology and Services
In this Era, Microsoft Quick Assist is a totally in-built function for the operating system i.e., Windows 10 which provides complete packages starting from Windows environments, installation, remote access, background Screens Quality, troubleshooting, etc....
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Lokesh S.
Verified User in Banking
Too many option to redirect to a purticular solution
Nick T.
Verified User in Information Technology and Services
dislike security someone was able to remote into my computer
Discussions
Microsoft Quick Assist has no discussions with answers
How would teanviewer connect without a fast internet?
9 comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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