The Top 20 Easiest To Use Bug Tracking Software

See the top Bug Tracking Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Backlog

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

46%

Mid Market

50%

Enterprise

GitHub

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

46%

Mid Market

30%

Enterprise

24%

BugHerd

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.2

Customer Segment Breakdown

Small Business

75%

Mid Market

23%

Enterprise

monday dev

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

59%

Mid Market

31%

Enterprise

10%

Jira

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.4

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.3

9.1

Customer Segment Breakdown

Small Business

24%

Mid Market

43%

Enterprise

34%

Zipy

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

67%

Mid Market

22%

Enterprise

12%

LogRocket

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

9.0

Customer Segment Breakdown

Small Business

62%

Mid Market

28%

Enterprise

10%

ClickUp

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

79%

Mid Market

17%

Enterprise

Linear

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.4

Customer Segment Breakdown

Small Business

83%

Mid Market

17%

#10

Ybug

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

9.6

Customer Segment Breakdown

Small Business

81%

Mid Market

15%

Enterprise

#11

Marker.io

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.2

9.9

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

81%

Mid Market

19%

#12

Shortcut

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

52%

Mid Market

44%

Enterprise

#13

FusionReactor APM

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.9

Customer Segment Breakdown

Small Business

61%

Mid Market

29%

Enterprise

10%

#14

Userback

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.5

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

#15

Kualitee

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.2

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

37%

Mid Market

57%

Enterprise

#16

Wrike

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 9.2

8.2

Meets Requirements

Average: 9.3

8.5

Customer Segment Breakdown

Small Business

36%

Mid Market

43%

Enterprise

21%

#17

Teamwork.com

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

8.9

Customer Segment Breakdown

Small Business

55%

Mid Market

30%

Enterprise

14%

#18

DoneDone

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.3

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

#19

ruttl

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.8

Customer Segment Breakdown

Small Business

85%

Mid Market

Enterprise

#20

Bugsee

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.3

9.7

Customer Segment Breakdown

Small Business

83%

Mid Market

11%

Enterprise