Zipy Reviews & Product Details

Zipy has been a fantastic tool for tracking user behavior and debugging issues in realtime. The session replay feature is especially useful as it lets us see exactly how users interact with our app, which helps us in making better product decisions. Easy to jump in, setup, and starting using, along with a fantastic support. Review collected by and hosted on G2.com.

not much to dislike, but I'd love to see more integrations with third party tools in the future to make our workflow even smoother Review collected by and hosted on G2.com.

Zipy lets us see exactly how our users are interacting with our product. It saves us time and improves the overall experience. This makes it much easier for the product team to understand product usage and fix issues faster. It shows what features they're using, where they're getting stuck, and tracks events like rage taps or errors. Review collected by and hosted on G2.com.

Sometimes the event tracking takes a little time to update. And I feel like a few metrics could have deeper insights. But overall, it works well for our team. Review collected by and hosted on G2.com.

Used Zipy extensively when we launched our product, this helped us session reply, the product was easy to use and the customer support is just amazing. I usually start my day with tracking features of our app and how our users actually adopt the feature. Review collected by and hosted on G2.com.

Would be great if we can export the details in CSV. Review collected by and hosted on G2.com.

Zipy enables us to understand where to address, in terms of UI improvements, so that users get a better experience. We have been successful in driving such improvements post analytics from Zipy, very helpful. Review collected by and hosted on G2.com.

Nothing as of now, eager for the upcoming features. Review collected by and hosted on G2.com.

Best thing I like about Zipy - the error monitoring, heatmaps, session replays, and the filters/customizations they provide. The insights we gain from the tool is very useful and easy to consume to take action. Review collected by and hosted on G2.com.

Really hope they add more features around getting insights directly from the tool. Review collected by and hosted on G2.com.

I really like Zipy's bug tracking and error tracking features. Recently we were facing lot of network errors in our app that was causing issues for the users. With Zipy, we were able to figure what was going wrong. The error logs were much helpful with that were able to fix issue much quicker. Additionally the session replay, this helped us lot where users were running into trouble. On top of that customer support has been fanatstic. Specially Bharat and Sandesh has helped us a lot. They were always quick to respond and very helpful. Review collected by and hosted on G2.com.

Error logs were not having advanced customization. There was a incident where were network logs were not clearly mentioned and it was a very important issue for us. They came on call and guided us through additonal ways to track and identify those effectively.They understood the requirements and gave us workarounds. Their dev tools are quite effective. I wish they had more filtering options in dev tools . The turnaround time was very quick. The support made a real difference even though the feature was missing. Review collected by and hosted on G2.com.

It helps to tack my user activity, to find out error and debug faster Review collected by and hosted on G2.com.

Loading time ..few sessions get missed hard to find session Review collected by and hosted on G2.com.

We were facing error in our Android app and that we weren't able to find it. We used Zipy to replay the user session and identify the exact place where the issue occured. Zipy gives detailed dashboard with error logs, which helped our mobile teams resolve the problem quickly. Zipy’s features have improved our app performance and streamlined our debugging process. Review collected by and hosted on G2.com.

Zipy is good in a lot of things, we missed some features for Flutter app debugging. But, as part of their Flutter SDK Beta, the support team was responsive and provided effective solutions. I think there are many scopes of improvement, but the developer experience is way smooth. Review collected by and hosted on G2.com.

RB2B-Zipy Integration is good. I can see exactly what visitors are doing on the website, especially those tracked by RB2B. The session summary also saves me a lot of time. Plus, it's easy to integrate with GTM. Review collected by and hosted on G2.com.

Sometimes, certain sessions aren't captured by Zipy due to being blocked by a firewall. However, this is a rare occurrence and not a significant issue. Review collected by and hosted on G2.com.

Zipy’s session replay feature is good for understanding user behavior. The screen recordings allow us to see exactly how users interact with our application. We can replay every click and action, giving us in depth insights into user experience and usability issues. Zipy's search capabilities also make it easy to filter and find specific user sessions, which is invaluable for me. Review collected by and hosted on G2.com.

There’s not much to dislike, but it would be great if the session replay tool could integrate more seamlessly with other customer support tools we use. However, the existing features more than make up for it, and Zipy continues to improve, so we’re confident this will be addressed in the future. Review collected by and hosted on G2.com.