Best Bug Tracking Software

Adam Crivello
AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

  • Allow for the creation of multiple projects
  • File bugs/tickets in a specific project
  • Allow commenting, file uploading, and custom fields to track the history of a bug
  • Provide severity and/or priority for bugs
  • Have the ability to run reports by project or user

Best Bug Tracking Software At A Glance

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Easiest to Use:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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202 Listings in Bug Tracking Available
(6,386)4.3 out of 5
5th Easiest To Use in Bug Tracking software
View top Consulting Services for Jira
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jira is a project management tool that allows users to create, assign, and prioritize tasks, track progress, and report bugs on the same platform.
    • Reviewers like Jira's customizable workflows, powerful automation, and strong integration with tools like Google Workspace and Slack, as well as its ability to track tasks, sprints, and team progress in real time.
    • Reviewers experienced issues with Jira's interface, which can feel overwhelming for new users, and some advanced settings take time to fully understand, in addition to performance slowing down with too many projects or custom fields.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    518
    Project Management
    427
    Task Tracking
    399
    Features
    349
    Integrations
    282
    Cons
    Learning Curve
    250
    Learning Difficulty
    172
    Complexity
    155
    Expensive
    105
    Overwhelming
    98
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jira features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    7.5
    Ease of Admin
    Average: 8.7
    8.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    104,200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,691 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jira is a project management tool that allows users to create, assign, and prioritize tasks, track progress, and report bugs on the same platform.
  • Reviewers like Jira's customizable workflows, powerful automation, and strong integration with tools like Google Workspace and Slack, as well as its ability to track tasks, sprints, and team progress in real time.
  • Reviewers experienced issues with Jira's interface, which can feel overwhelming for new users, and some advanced settings take time to fully understand, in addition to performance slowing down with too many projects or custom fields.
Jira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
518
Project Management
427
Task Tracking
399
Features
349
Integrations
282
Cons
Learning Curve
250
Learning Difficulty
172
Complexity
155
Expensive
105
Overwhelming
98
Jira features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.7
7.5
Ease of Admin
Average: 8.7
8.0
Ease of Use
Average: 8.8
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
104,200 Twitter followers
LinkedIn® Page
www.linkedin.com
17,691 employees on LinkedIn®
(2,015)4.6 out of 5
7th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    463
    Ease of Use
    433
    User Insights
    253
    Insights
    249
    Recording
    225
    Cons
    Session Management
    187
    Missing Features
    92
    Expensive
    88
    Filtering Issues
    87
    Learning Curve
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    15,078 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    610 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 28% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
463
Ease of Use
433
User Insights
253
Insights
249
Recording
225
Cons
Session Management
187
Missing Features
92
Expensive
88
Filtering Issues
87
Learning Curve
78
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
15,078 Twitter followers
LinkedIn® Page
www.linkedin.com
610 employees on LinkedIn®

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(10,277)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Bug Tracking software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
    • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
    • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,757
    Task Management
    2,207
    Features
    2,047
    Project Management
    1,866
    Organization
    1,651
    Cons
    Missing Features
    1,407
    Learning Curve
    1,118
    Limited Features
    844
    Slow Loading
    750
    Not Intuitive
    745
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.7
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,427 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
  • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
  • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,757
Task Management
2,207
Features
2,047
Project Management
1,866
Organization
1,651
Cons
Missing Features
1,407
Learning Curve
1,118
Limited Features
844
Slow Loading
750
Not Intuitive
745
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.7
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,427 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®
(2,204)4.7 out of 5
2nd Easiest To Use in Bug Tracking software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    121
    Ease of Use
    107
    Collaboration
    101
    Team Collaboration
    99
    Version Control
    83
    Cons
    Learning Curve
    37
    Complexity
    32
    Learning Difficulty
    31
    Difficulty for Beginners
    28
    Steep Learning Curve
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,622,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 31% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
121
Ease of Use
107
Collaboration
101
Team Collaboration
99
Version Control
83
Cons
Learning Curve
37
Complexity
32
Learning Difficulty
31
Difficulty for Beginners
28
Steep Learning Curve
27
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,622,862 Twitter followers
LinkedIn® Page
www.linkedin.com
6,505 employees on LinkedIn®
(1,432)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

    Users
    • Project Manager
    • Software Engineer
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Integrations
    25
    Team Collaboration
    23
    Project Management
    22
    User Interface
    21
    Cons
    Learning Curve
    24
    Learning Difficulty
    15
    Expensive
    14
    Complexity
    8
    Limited Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday dev features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    9.2
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,086 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

Users
  • Project Manager
  • Software Engineer
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
monday dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Integrations
25
Team Collaboration
23
Project Management
22
User Interface
21
Cons
Learning Curve
24
Learning Difficulty
15
Expensive
14
Complexity
8
Limited Features
7
monday dev features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
9.2
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,086 Twitter followers
LinkedIn® Page
www.linkedin.com
3,196 employees on LinkedIn®
(349)4.6 out of 5
1st Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 46% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backlog is a project management tool that combines task tracking, bug reporting, and version control integrations into one platform.
    • Users frequently mention the tool's user-friendly design, robust functionality, and the ability to easily assign and track tasks, contributing to improved team productivity and transparency.
    • Reviewers experienced issues with the mobile app's performance, limited customization options, and basic reporting features, which can be a drawback for teams relying heavily on data-driven insights.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Backlog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Task Management
    67
    Task Tracking
    56
    Project Management
    55
    Simple
    41
    Cons
    Limited Features
    20
    Not Intuitive
    20
    Missing Features
    18
    Poor User Interface
    11
    Learning Curve
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Backlog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,205 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 46% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backlog is a project management tool that combines task tracking, bug reporting, and version control integrations into one platform.
  • Users frequently mention the tool's user-friendly design, robust functionality, and the ability to easily assign and track tasks, contributing to improved team productivity and transparency.
  • Reviewers experienced issues with the mobile app's performance, limited customization options, and basic reporting features, which can be a drawback for teams relying heavily on data-driven insights.
Backlog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Task Management
67
Task Tracking
56
Project Management
55
Simple
41
Cons
Limited Features
20
Not Intuitive
20
Missing Features
18
Poor User Interface
11
Learning Curve
10
Backlog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.0
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
9.2
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,205 Twitter followers
LinkedIn® Page
www.linkedin.com
128 employees on LinkedIn®
(833)4.5 out of 5
Optimized for quick response
View top Consulting Services for GitLab
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Features
    38
    Repository Management
    28
    Deployment
    25
    Collaboration
    24
    Cons
    Missing Features
    13
    Limited Features
    12
    Complexity
    11
    Poor User Interface
    10
    Complex Navigation
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitLab features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @gitlab
    167,366 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,957 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 37% Mid-Market
GitLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Features
38
Repository Management
28
Deployment
25
Collaboration
24
Cons
Missing Features
13
Limited Features
12
Complexity
11
Poor User Interface
10
Complex Navigation
7
GitLab features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@gitlab
167,366 Twitter followers
LinkedIn® Page
www.linkedin.com
2,957 employees on LinkedIn®
(46)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $5,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Enterprise
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bugcrowd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    11
    Team Quality
    11
    Expertise
    7
    Communication
    6
    Cons
    Poor Customer Support
    4
    Poor Interface Design
    3
    Poor UI Design
    3
    Difficult Setup
    2
    Filtering Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bugcrowd features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bugcrowd
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Bugcrowd
    182,008 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Enterprise
  • 33% Small-Business
Bugcrowd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
11
Team Quality
11
Expertise
7
Communication
6
Cons
Poor Customer Support
4
Poor Interface Design
3
Poor UI Design
3
Difficult Setup
2
Filtering Issues
2
Bugcrowd features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Bugcrowd
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Bugcrowd
182,008 Twitter followers
LinkedIn® Page
www.linkedin.com
3,127 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Team Collaboration
    6
    Reporting
    5
    Efficiency
    4
    Features
    4
    Cons
    Bug Management
    2
    Lack of Tools
    2
    Slow Performance
    2
    Software Bugs
    2
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.7
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,566 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Team Collaboration
6
Reporting
5
Efficiency
4
Features
4
Cons
Bug Management
2
Lack of Tools
2
Slow Performance
2
Software Bugs
2
Connectivity Issues
1
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.3
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.7
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,566 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sentry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Error Tracking
    14
    Ease of Use
    12
    Easy Integrations
    11
    Easy Setup
    10
    Integrations
    10
    Cons
    Error Handling
    5
    Ineffective Alerting System
    5
    Missing Features
    5
    Complex Configuration
    4
    Inadequate Notifications
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sentry features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @getsentry
    18,940 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    395 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 37% Mid-Market
Sentry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Error Tracking
14
Ease of Use
12
Easy Integrations
11
Easy Setup
10
Integrations
10
Cons
Error Handling
5
Ineffective Alerting System
5
Missing Features
5
Complex Configuration
4
Inadequate Notifications
4
Sentry features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@getsentry
18,940 Twitter followers
LinkedIn® Page
www.linkedin.com
395 employees on LinkedIn®
(4,406)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

    Users
    • Project Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wrike is a project management and collaboration platform that allows users to monitor and manage leads across the entire sales cycle in one place.
    • Reviewers appreciate Wrike's ability to track conversations, assign tasks, extend deadlines, and provide real-time collaboration tools including document sharing, which facilitates communication across departments.
    • Users experienced a steep learning curve with Wrike, finding it not very user-friendly initially and requiring time and training to fully understand and utilize its features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wrike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    498
    Team Collaboration
    490
    Task Management
    472
    Organization
    397
    Ease of Use
    395
    Cons
    Learning Curve
    332
    Not Intuitive
    245
    Missing Features
    217
    Limited Features
    177
    Not User-Friendly
    167
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wrike features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.3
    Ease of Admin
    Average: 8.7
    7.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    San Diego, CA
    Twitter
    @wrike
    13,759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

Users
  • Project Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wrike is a project management and collaboration platform that allows users to monitor and manage leads across the entire sales cycle in one place.
  • Reviewers appreciate Wrike's ability to track conversations, assign tasks, extend deadlines, and provide real-time collaboration tools including document sharing, which facilitates communication across departments.
  • Users experienced a steep learning curve with Wrike, finding it not very user-friendly initially and requiring time and training to fully understand and utilize its features.
Wrike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
498
Team Collaboration
490
Task Management
472
Organization
397
Ease of Use
395
Cons
Learning Curve
332
Not Intuitive
245
Missing Features
217
Limited Features
177
Not User-Friendly
167
Wrike features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.3
Ease of Admin
Average: 8.7
7.9
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2006
HQ Location
San Diego, CA
Twitter
@wrike
13,759 Twitter followers
LinkedIn® Page
www.linkedin.com
1,306 employees on LinkedIn®
(172)4.5 out of 5
15th Easiest To Use in Bug Tracking software
Save to My Lists
20% off: $12/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kualitee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Tracking
    14
    Organization
    11
    Integrations
    10
    Reporting
    8
    Cons
    Learning Curve
    6
    Integration Issues
    5
    Poor UI Design
    4
    Testing Difficulties
    4
    Difficult Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kualitee features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    New York, US
    Twitter
    @Kualitee
    375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    156 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 36% Small-Business
Kualitee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Tracking
14
Organization
11
Integrations
10
Reporting
8
Cons
Learning Curve
6
Integration Issues
5
Poor UI Design
4
Testing Difficulties
4
Difficult Learning Curve
3
Kualitee features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.9
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
New York, US
Twitter
@Kualitee
375 Twitter followers
LinkedIn® Page
www.linkedin.com
156 employees on LinkedIn®
(155)4.8 out of 5
3rd Easiest To Use in Bug Tracking software
Save to My Lists
20% off: $103.20 (Premium plan, 25 users)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. T

    Users
    • Project Manager
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 74% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BugHerd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    10
    Team Collaboration
    10
    Feedback
    9
    Easy Setup
    7
    Cons
    Missing Features
    5
    Bug Management
    3
    Integration Issues
    3
    Lack of Tools
    3
    Notification Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BugHerd features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.3
    Ease of Admin
    Average: 8.7
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BugHerd
    Company Website
    Year Founded
    2011
    HQ Location
    Melbourne
    Twitter
    @bugherd
    1,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. T

Users
  • Project Manager
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 74% Small-Business
  • 23% Mid-Market
BugHerd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
10
Team Collaboration
10
Feedback
9
Easy Setup
7
Cons
Missing Features
5
Bug Management
3
Integration Issues
3
Lack of Tools
3
Notification Issues
3
BugHerd features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.3
Ease of Admin
Average: 8.7
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
BugHerd
Company Website
Year Founded
2011
HQ Location
Melbourne
Twitter
@bugherd
1,636 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
(1,170)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

    Users
    • Project Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Teamwork is a project management tool that allows for task tracking, time logging, project visibility, and collaboration across teams.
    • Reviewers like the user-friendly interface, clear progress tracking, time tracking functionality, and the ability to share tasks and deadlines with team members, as well as the responsive customer service.
    • Users mentioned issues with the mobile app, finding it clunky and lacking some features, some found the interface not as intuitive or flexible as desired, and others reported occasional glitches and issues with the notification system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Teamwork.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Team Collaboration
    63
    Task Management
    58
    Project Management
    53
    Task Tracking
    45
    Cons
    Not Intuitive
    23
    Learning Curve
    22
    Missing Features
    20
    Limited Features
    18
    Task Management
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Teamwork.com features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Teamwork
    Company Website
    Year Founded
    2007
    HQ Location
    Cork
    Twitter
    @teamwork
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    536 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

Users
  • Project Manager
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Teamwork is a project management tool that allows for task tracking, time logging, project visibility, and collaboration across teams.
  • Reviewers like the user-friendly interface, clear progress tracking, time tracking functionality, and the ability to share tasks and deadlines with team members, as well as the responsive customer service.
  • Users mentioned issues with the mobile app, finding it clunky and lacking some features, some found the interface not as intuitive or flexible as desired, and others reported occasional glitches and issues with the notification system.
Teamwork.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Team Collaboration
63
Task Management
58
Project Management
53
Task Tracking
45
Cons
Not Intuitive
23
Learning Curve
22
Missing Features
20
Limited Features
18
Task Management
15
Teamwork.com features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
536 employees on LinkedIn®
(1,332)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Debugging
    63
    Insights
    51
    Features
    46
    Debugging Efficiency
    41
    Cons
    Learning Curve
    48
    Missing Features
    45
    Poor UI
    32
    Poor User Interface
    30
    Complexity
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.7
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,707 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,375 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Debugging
63
Insights
51
Features
46
Debugging Efficiency
41
Cons
Learning Curve
48
Missing Features
45
Poor UI
32
Poor User Interface
30
Complexity
29
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.7
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,707 Twitter followers
LinkedIn® Page
www.linkedin.com
5,375 employees on LinkedIn®

Learn More About Bug Tracking Software

What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

  • Alerts back-end developers to front-end user issues
  • Tracks reproducible bug history and status
  • Provides a clear, centralized overview of development requests and their state
  • Assists in defining the product roadmap

Why Use Bug Tracking Software?

Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

Who Uses Bug Tracking Software?

Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

Bug Tracking Software Features

User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.