All modules are easily accessible within the menu using a dropdown or a search. It's really easy to use - best of all, it's cloud based and so I can access it from any device, even on mobile. The customer support is always excellent, the Xoro team is always listening to our feedback and finding solutions to our unique workflows. Managing our orders has never been easier and the integration options are plentiful! Review collected by and hosted on G2.com.
It would be nice if you could somehow easily switch between users within the same page. Not a big deal though. Review collected by and hosted on G2.com.
Some of the biggest advantages are that it's cloud based, easy to use, highly customizable, well supported, and integrates with so many other platforms. The support team is always willing to help and their response time is some of the best I've ever seen. Overall it's an excellent platform that excels at almost everything.
We had a few bespoke workflows with some of our vendors/customers and the Xorosoft team worked hard to support them natively within the ERP. We couldn't be happier! Review collected by and hosted on G2.com.
The learning curve was steep, like with most ERP's, but Xorosoft's awesome implementation team walked us through everything and now it all works like a charm. Review collected by and hosted on G2.com.
XoroERP is our one stop shop for all our operational needs - it handles our inbound and outbound orders, integrating with 3PL's, inventory, manufacturing, accounting, Shopify, & EDI. The best part is that all modules and transactions are under one roof and so they're all already linked. The support team has been excellent and it helps that the platform is so easy to use. Review collected by and hosted on G2.com.
The implementation phase was a bit long, but our workflows were more unique and the Xorosoft team were instrumental in getting us live. Now that almost everything is dialed in, the processes are smooth and everything is much easier to manage. Review collected by and hosted on G2.com.
We shopped ERP solutions for ~1 year, and Xoro came out on top. Throughout the sales process, they had every solution we needed. We are an eComm brand that purchases components and assembled our own goods. We have multiple layers of bundling of components, goods, and packaging. We also have our own warehouse operation. Xoro has been awesome for helping us get all of this under control.
So far, everything that their sales team sold us on has been followed through on, which is rare in the SaaS space. Our implementation manager, Moh, has been a pleasure to work with.
The implementation has taken quite a while, though that is a mix of the complexity of operation and amount of resources that go into it.
So far, so good. I have yet to use the accounting portion & analytics portion, as we are not entirely implemented, so I can report back there. Review collected by and hosted on G2.com.
Some learning curve shifting from QBO to Xoro Review collected by and hosted on G2.com.
We spent about a year exploring ERP solutions, and Xoro ultimately stood out as the best choice. Throughout the entire process, they provided every feature we needed. As an eCommerce brand that sources components and assembles our products, we have several layers of bundling for components, products, and packaging. Additionally, we manage our own warehouse. Xoro has been instrumental in helping us streamline these operations.
What’s impressed us so far is that everything the sales team promised has been delivered, which is uncommon in the SaaS industry. Our implementation manager, Moh, has been a great partner in this journey.
The implementation process has been lengthy, but that's due to the complexity of our operations and the resources required to make it work.
Overall, the experience has been positive. I haven’t had the chance to fully explore the accounting and analytics features yet, as we are still in the implementation phase, but I’ll provide feedback once we’ve completed that stage. Review collected by and hosted on G2.com.
There was a notable learning curve, and we went through an extended onboarding process, which led to a temporary dip in efficiency within our organization. This cause stress amongst our team members. Review collected by and hosted on G2.com.
Xoro makes it simpler to efficiently handle customer orders and track performance. The crew takes the initiative to go above and beyond in meeting our needs and demands, and the software is incredibly reliable and adaptable. Review collected by and hosted on G2.com.
The first setup took a lot of time and was a little complicated. But the support staff was really helpful, and as everything was set up, everything went without a hitch. As a result, it has a steep learning curve, but it is quite beneficial once you get the feel of it. Review collected by and hosted on G2.com.
• We can quickly process Sales orders.
• The Estimate module is useful for providing Quotes to customers.
• Converting Quotes to Sales orders is easy.
• Xoro is versatile and has many features.
• Xoro is easy to use and efficient. Review collected by and hosted on G2.com.
I have no complaints, it helps my business finances at all times. Review collected by and hosted on G2.com.
Their support team is excellent in responding and finding solutions. Review collected by and hosted on G2.com.
It would be nice to have an emailed newsletter of the latest features that have been added. Review collected by and hosted on G2.com.
It's an all-in-one system; has a comprehensive nature of services it can offer. Review collected by and hosted on G2.com.
Despite the good internet connection, system is lagging at times and have to refresh. Review collected by and hosted on G2.com.
The most helpful thing about Xoro is the customer support team. They go above and beyond in helping any issues that you run into Review collected by and hosted on G2.com.
One thing would the accounting system is slightly lacking. Not terrible but not as user-friendly as Quickbooks Review collected by and hosted on G2.com.