321 Signifyd Reviews
I like Signfyd because it gives us peace of mind knowing order are being processed in real time with a system that leans and adapts. Weve seen a significant reduction in charge backs, which directly impacts our revenue and operations. I liked the integration with their platform because it was quick and easy, and the dashboard is intuitive, allowing you to quickly see the status of each transaction and make informed decisions if intervention is necessary. Review collected by and hosted on G2.com.
I dont have much to say. If I had to mention something that could be improved, it would be the customization of the rules, it could be a bit more flexible, and I understand that part of that value will lie in allowing the system to make automated decisions based on machine learning. Review collected by and hosted on G2.com.
We enjoy Signyfyd’s automatic fraud alert system which identifies suspicious orders before we go ahead to process them. Connecting Signifyd with our platform enables us to track transactions in real time as other part of our process. What I most appreciate is that, it directly integrates with our payment processors and gives us comprehensive reports to enable us to act efficiently. Signifyd has automated our process by reducing much of the manual fraud assessment time. Review collected by and hosted on G2.com.
Signifyd is fantastic at identifying fraudulent activity but suffering from too many occurrences of “false positives”. At times, nevertheless, valid directives are erroneously marked, and additional steps are required, leading to delays. In this scenario, it can be annoying, especially when our sales are on the rise, and we must move promptly. Notably, there are occasional hiccups on integrating Signifyd with our older systems meaning that there is a little lag in order handling. Review collected by and hosted on G2.com.
Signifyd’s help with payment disputes is very valuable to us. When customers claim they didn't receive their items, Signifyd resolves the issue, relieving us of the need to gather proof. As a result of this support, our staff feel less stressed. Review collected by and hosted on G2.com.
I'm worried about Signifyd because it sometimes rejects real orders. Repeat customers can get flagged as suspicious, and we must check to ensure they aren't blocked. Being slow to react can harm our sales. Review collected by and hosted on G2.com.
The first thing I liked was it accuracy since its implementation. I also noticed a considerable reduction in chargebacks. I also like that it analyzes each request almost instantly and gives us a clear answer; accept, reject, or review. It also offers a guarantee for certain requests, which gives us great peace of mind. Review collected by and hosted on G2.com.
The only negative thing has been that in some cases the automatic rejections seem to be too strict with new customers. Review collected by and hosted on G2.com.
My favourite is that Signifyd automates my e commerce platform. It goes so smoothly with it integrating with our payment gateway and order management system. An area of machine learning pointedly squeezing the accuracy of it in fraud protection spares us of precious user time and effort on manual reviews. Secondly, it also is very good to know that it is like a cover to fraudulent transactions, which has taken away the most of our financial risk. Review collected by and hosted on G2.com.
While Signifyd works well, particularly at high order volume times, slowing it down will lead to delayed order processing. It is frustrating on both our team and our customers. For smaller businesses or newer ones, the price is too high for the pricing and, therefore, becomes less viable for companies on a smaller budget. Review collected by and hosted on G2.com.
I love how much stress it takes off the plate of identifying potentially fraudulent orders when it comes to Signifyd. Previously, we spent time writting orders from scratch, it felt like a guessing game. Signifyd handles it now and instant alerts when there is something not quite right. It also gives us the assurance in accepting orders that we did not have the confidence to without the help. Review collected by and hosted on G2.com.
With Signifyd I would say that the one of the things I would improve is the edge cases. It sometimes signals legitimate orders and we have to spend extra time scrutinizing them. This is not dealbreaker, but it is a simple hassle especially with too much happening. Moreover, the customer support team could take some time before they respond once there are issues, and it’s frustrating that we require fast responses. Review collected by and hosted on G2.com.
It has managed to secure all chargebacks, and over the years I've used it, I've liked many things about it, such as the interface, the easy integration into payment processes, and the fact that it hasn't caused any problems. This is something I love about Signifyd. Review collected by and hosted on G2.com.
As I said before, Signifyd doesn't cause any problems and thats why there are no problems. Review collected by and hosted on G2.com.
One offer that stands out for advanced fraud protection and chargeback management is Signifyd. The machine learning algorithms are incredibly good, they massively reduce false positives as well as ensuring that legitimate transaction went through. For instance, during their peak shopping periods, the system automatically spots and verifies suspicious transactions thus cutting off hours from the manual review. It is also a plus that it works well with the most popular e-commerce platforms. You set it up pretty quickly and start protecting your transactions immediately. Review collected by and hosted on G2.com.
Signifyd's initial setup can be a bit complex, especially for users who are not familiar with fraud management systems. The interface, while powerful, could use some simplification for beginners. Additionally, the customer support response times can vary, which can be frustrating when you need immediate assistance. However, once you get past the initial setup, the benefits outweigh these minor inconveniences. Review collected by and hosted on G2.com.
It was easy to integrate, and that was what I liked the most. In addition to giving us more security, we were able to process oders form new customers with much more ease. I love the console panel and the code numbering. Lastly, it reduces credit card fraud. Thats what we were looking for, and we achieved it with Signifyd. Review collected by and hosted on G2.com.
Ive only had a few setbacks with some clients and we need to implement the correct data for the evaluation. Review collected by and hosted on G2.com.
The benefits Signifyd provides to me include detecting and preventing fraudulent activities. The real-time machine learning system successfully detects transactions to stop errors which satisfy customers. Our dispute resolution system operates at high speed through our chargeback management system which allows us to function more efficiently. The reporting tools and analytics provide essential decision-making insights to us through a direct connexion with our e-commerce system. Review collected by and hosted on G2.com.
System configuration requires a significant amount of work to finish. A system's successful implementation requires staff knowledge in transaction patterns as well as technical expertise. The high price structure of ERP prevents small companies from implementing it successfully. The learning process for beginners becomes smoother when they realise the system provides more advantages than initial challenges. Review collected by and hosted on G2.com.
