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Penji
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Penji Reviews & Provider Details

Recent Penji Reviews

Tim W.
TW
Tim W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent communication and quality of work"
Their communication is excellent. They're very proactive to ensure projects are going well.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"As a client working with Penji for over 4 years"
Fantastic communication and an incredibly easy revisions process. They deeply care about their product and it shows.
Joseph M.
JM
Joseph M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Impressed. Great Value for Investment. Thank you Penji Team!"
I like that Penji provides a whole, cohesive team and support team. We've been allocated a Project Manager and Art Director who get to know our tas...

Penji Overview

What is Penji?

Penji is a creative technology company that leverages the skill set of the world's most talented graphic designers to solve your business's most expensive mistake - hiring the wrong designer. ​ At Penji, you work with prevetted designers who can work on over 120+ design categories and receive all projects within our 24-48 hour turnaround time. If you don't like your experience, you have a 30-day risk-free money-back guarantee.

Penji Details
Discussions
Penji Community
Languages Supported
English
Services Offered
Graphic Design, Video Editing, Creative Services, Web Design, Logo Design
Locations Serviced
United States, Canada, United Kingdom
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Provider Description

Penji is a business solution helping businesses, agencies, and marketers scale their business with unlimited design at a flat monthly cost


Seller

Penji

Description

Penji is a graphic design service that offers unlimited design projects at a fixed monthly rate, making it an ideal solution for businesses, marketers, and content creators who need constant design support without the hassle of hiring freelance designers for each project. Their service includes a wide range of design offerings such as digital ads, logos, print materials, T-shirts, and UX/UI designs. What sets Penji apart is its streamlined platform, where customers can easily submit design requests, receive designs, and request revisions until they are satisfied, all with quick turnaround times as promised by the platform. Penji's subscription model allows for predictable budgeting and eliminates the complexity of negotiating fees for individual projects.

Overview Provided by:

Penji Media

Penji Demo - Login to Penji account
Start logging in your Penji account with your email address and password.
Penji Demo - Create a new project and transform your ideas into cool designs!
Start by filling out a simple form to help your designers understand what you’re looking for. Inside Penji, click the purple button labeled "Create+". For the Project title, we recommend naming the project with the business name first, followed by the category of your project. For example Penj...
Penji Demo - New project created and assigned
Once you create and submit your new project, this will get automatically assigned to the next best-qualified and available designer. This is where all communication with your design team will take place.
Penji Demo - Navigating Penji Communication Tools
Easily communicate with your designers using the chat window, sending attachments by clicking on the "clip" icon, or using the Point and Click tool
Penji Demo - Point and Click tool
Penji’s point and click tool allow you to revise with pinpoint accuracy. You no longer have to look at a design and not know where the revision goes. You also don’t have to write complex or confusing emails about what you want to be changed. Just click into a project, Point, Click, and enter your...
Penji Demo - Pricing Page
In Penji we typically offer monthly subscription plans that include unlimited design requests and revisions. They may have different tiers of pricing depending on the level of service you require.
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153 Penji Reviews

4.7 out of 5
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153 Penji Reviews
4.7 out of 5
153 Penji Reviews
4.7 out of 5

Penji Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Don S.
DS
Owner
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

Penji has completely streamlined this for me. Having a dedicated team that keeps all my supporting assets in one place has drastically improved workflow and consistency across my designs. The turnaround time is quick, the quality is solid, and I no longer have to micromanage the process.

Pablo, my account manager, has been incredibly helpful in ensuring my projects stay on track and that I get the support I need. Having a reliable, on-demand design team has freed up my time to focus on growing my business instead of constantly managing design tasks. Review collected by and hosted on G2.com.

What do you dislike about Penji?

I originally was aligned with a team of designers that would design after my working hours, which would cause a day before I'd get a response. If there were any changes (which of course, there were because custom designs are never perfect on first draft) it would add a day.

I talked with my account manager and they shifted me to a team that worked the same hours I did and now we're cruising. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

Before working with Penji, I was constantly juggling multiple freelancers, which led to inconsistent quality, scattered assets, and inefficiencies in the design process. Managing revisions and timelines across different designers was time-consuming and often frustrating.

If you’re looking for a hassle-free, high-quality graphic design solution, I highly recommend Penji. They’ve taken a massive workload off my plate, and I’m grateful to have found them! Review collected by and hosted on G2.com.

Joseph M.
JM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

I like that Penji provides a whole, cohesive team and support team. We've been allocated a Project Manager and Art Director who get to know our tastes, and hold their design team a high standard. We are so grateful for our Project Manager Pepe who treats us like family and always ensures we deliver projects on time, and of excellent quality. Review collected by and hosted on G2.com.

What do you dislike about Penji?

Sometimes their are minor errors made by the designers due to not reading the instructions carefully, and it can set us back a whole day or two. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

Consider allowing us to review the portfolio's of your designers and kind of 'choose our team'. Perhaps not completely, but some aspect of this would be helpful. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

Penji is solving the problem of finding reliable, high quality design services. Review collected by and hosted on G2.com.

PH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

The variety of deliverables is a huge plus. We’ve used them for everything from print materials to web design, and it’s great to have a vendor that can handle all of it. Another big advantage is the ability to provide clear feedback, including Loom videos, to refine projects. Plus, if a designer isn’t the right fit for a project, it’s easy to request a different one. Review collected by and hosted on G2.com.

What do you dislike about Penji?

Communication can sometimes be tricky. Even when we’re very explicit in our requests, there are times when the result isn’t quite what we expected. That said, the ability to revise and even restart a project makes up for it. I'm not sure how much of the "Top 2%" of talent is marketing speak vs accurate, but they seem fine - just not quite as expected. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

Be as clear as possible with your requests, and don’t hesitate to use Loom videos or detailed instructions to communicate your needs. If something isn’t working, take advantage of their revision system or request a different designer—they make it easy to adjust until you get what you need. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

Penji helps us by providing a wide variety of creative deliverables in one place. We came from a competitor that didn’t offer the same range of services, and having everything from graphics to web design handled by a single vendor simplifies our workflow. They also manage the project side of things, reducing the effort we have to spend on coordination. Review collected by and hosted on G2.com.

Tim W.
TW
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

Their communication is excellent. They're very proactive to ensure projects are going well. Review collected by and hosted on G2.com.

What do you dislike about Penji?

So far I haven't found anything I'd change. I actually look forward to giving them work. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

Jump on the opportunity to work with them and invest in the relationship. If you are willing to put time into helping them understand your needs, they will hit homeruns for you. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

When one of our designers transitioned out of the company due to a relocation, we needed someone who could jump in on their existing projects without missing a beat, The team at Penji tackled this super well. Luis, Gael, Douglas, Rachel and Sarahi have been amazing. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

Fantastic communication and an incredibly easy revisions process. They deeply care about their product and it shows. Review collected by and hosted on G2.com.

What do you dislike about Penji?

Sometimes we get new designers that don't mesh with our brand. Luckily we have great communication to resolve this and it has been very easy to find designers that work great with us. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

They are a great tool if you are a great communicator. The more you know what you want the better they can do. They are not magicians, but they are fantastic designers and always communicating. They have always done right by us every step of the way, and we will continue to work side by side with them as we grow our brands. Highly recommend. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

They have significantly unlocked our design capabilities. We were struggling with bandwidth at a fast paced product company. They help with packaging, photo edits, marketing assets, and everything in between to unlock our designer in house. Review collected by and hosted on G2.com.

Clarence S.
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

The flexibility and responsiveness of their team are what stand out the most. They feel like an extension of our studio, always willing to adapt to unique project needs and provide creative solutions. Their platform is easy to use, and their account management (shoutout to Veronica!) ensures we’re always supported. The recent improvements to their platform have also streamlined collaboration even further. Review collected by and hosted on G2.com.

What do you dislike about Penji?

The onboarding process took a little longer than we expected—about 1-2 months to fully optimize our workflow with their team. However, once everything was set up, it’s been smooth sailing ever since. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

If you’re an agency or business looking for a scalable design solution, Penji is a fantastic choice. Be prepared to invest some time upfront in setting up your workflow with them—it’s worth it in the long run! Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

Penji has helped us solve the challenge of scaling our creative output without needing to hire additional in-house designers. Their unlimited design service allows us to handle fluctuating workloads during busy seasons, deliver high-quality designs on tight deadlines, and meet our clients' expectations consistently. This has saved us time and resources while enabling us to focus on growing our business. Review collected by and hosted on G2.com.

Karl M.
KM
Director of Admissions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

Their skilled creative team knew how to take my idea and translate it into a professional project. Review collected by and hosted on G2.com.

What do you dislike about Penji?

It is hard to come up with a dislike when I had such a positive experience. If they are looking for an area to grow i would suggest just continuing to sharpen the things they are already very good. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

I would absolutely recommend Penji to anyone and would absolutely work with them again. In my opinion, Penji is the best kept secret in graphic design. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

They assisted myself and my vision in creating a book cover in my very first publication. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

Penji has great designers who are both creative and flexible. I've been happy with 90%+ of the designers, and revision requests are met happily! Especially love the recent addition of being able to request Canva editable designs as well. Review collected by and hosted on G2.com.

What do you dislike about Penji?

The only thing I don't love is that we have to complete the request when a design is delivered before they move onto the next one. A workflow issue/occasional issue when traveling or out of the office, but solvable enough. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

Decide what you can offload with a "don't need today/this second" priority, and take them from your to do list to done list :-) Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

We had more graphic needs than we could keep up with in-house, and this allowed us to diversify our creative output. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

Communication, quality of work and turn around time. Review collected by and hosted on G2.com.

What do you dislike about Penji?

In very few cases, the quality of the work has been sub par or outside of scope, but corrected quickly. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

We’ve been using Penji for several years now, and the experience has been nothing short of excellent. Their platform makes it incredibly simple to submit requests and collaborate with their talented design team. Whether it’s logos, letterheads, infographics, or web page mockups, we can always rely on Penji to deliver high-quality work that meets our needs.

What truly sets them apart is their top-notch communication and ability to understand our vision. They’re responsive, professional, and always willing to make adjustments to ensure the final product is exactly what we need. The consistency in their design quality and turnaround time makes them an invaluable resource for our business. Review collected by and hosted on G2.com.

anisa m.
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Penji?

penji is fast and efficient and provides solutions for every problem Review collected by and hosted on G2.com.

What do you dislike about Penji?

I cant think of any downsides right now. Review collected by and hosted on G2.com.

Recommendations to others considering Penji:

if you have specialized needs or you are on a specific budget just ask them and see if they have a special package just for you. Review collected by and hosted on G2.com.

What problems is Penji solving and how is that benefiting you?

we had an ongoing confidential project that we couldnt share with our art department so we came to penji. They provided fast efficient solutions for us. super happy working with them. Review collected by and hosted on G2.com.