Penji has completely streamlined this for me. Having a dedicated team that keeps all my supporting assets in one place has drastically improved workflow and consistency across my designs. The turnaround time is quick, the quality is solid, and I no longer have to micromanage the process.
Pablo, my account manager, has been incredibly helpful in ensuring my projects stay on track and that I get the support I need. Having a reliable, on-demand design team has freed up my time to focus on growing my business instead of constantly managing design tasks. Review collected by and hosted on G2.com.
I originally was aligned with a team of designers that would design after my working hours, which would cause a day before I'd get a response. If there were any changes (which of course, there were because custom designs are never perfect on first draft) it would add a day.
I talked with my account manager and they shifted me to a team that worked the same hours I did and now we're cruising. Review collected by and hosted on G2.com.
I like that Penji provides a whole, cohesive team and support team. We've been allocated a Project Manager and Art Director who get to know our tastes, and hold their design team a high standard. We are so grateful for our Project Manager Pepe who treats us like family and always ensures we deliver projects on time, and of excellent quality. Review collected by and hosted on G2.com.
Sometimes their are minor errors made by the designers due to not reading the instructions carefully, and it can set us back a whole day or two. Review collected by and hosted on G2.com.
The variety of deliverables is a huge plus. We’ve used them for everything from print materials to web design, and it’s great to have a vendor that can handle all of it. Another big advantage is the ability to provide clear feedback, including Loom videos, to refine projects. Plus, if a designer isn’t the right fit for a project, it’s easy to request a different one. Review collected by and hosted on G2.com.
Communication can sometimes be tricky. Even when we’re very explicit in our requests, there are times when the result isn’t quite what we expected. That said, the ability to revise and even restart a project makes up for it. I'm not sure how much of the "Top 2%" of talent is marketing speak vs accurate, but they seem fine - just not quite as expected. Review collected by and hosted on G2.com.
Their communication is excellent. They're very proactive to ensure projects are going well. Review collected by and hosted on G2.com.
So far I haven't found anything I'd change. I actually look forward to giving them work. Review collected by and hosted on G2.com.
Fantastic communication and an incredibly easy revisions process. They deeply care about their product and it shows. Review collected by and hosted on G2.com.
Sometimes we get new designers that don't mesh with our brand. Luckily we have great communication to resolve this and it has been very easy to find designers that work great with us. Review collected by and hosted on G2.com.
The flexibility and responsiveness of their team are what stand out the most. They feel like an extension of our studio, always willing to adapt to unique project needs and provide creative solutions. Their platform is easy to use, and their account management (shoutout to Veronica!) ensures we’re always supported. The recent improvements to their platform have also streamlined collaboration even further. Review collected by and hosted on G2.com.
The onboarding process took a little longer than we expected—about 1-2 months to fully optimize our workflow with their team. However, once everything was set up, it’s been smooth sailing ever since. Review collected by and hosted on G2.com.
Their skilled creative team knew how to take my idea and translate it into a professional project. Review collected by and hosted on G2.com.
It is hard to come up with a dislike when I had such a positive experience. If they are looking for an area to grow i would suggest just continuing to sharpen the things they are already very good. Review collected by and hosted on G2.com.
Penji has great designers who are both creative and flexible. I've been happy with 90%+ of the designers, and revision requests are met happily! Especially love the recent addition of being able to request Canva editable designs as well. Review collected by and hosted on G2.com.
The only thing I don't love is that we have to complete the request when a design is delivered before they move onto the next one. A workflow issue/occasional issue when traveling or out of the office, but solvable enough. Review collected by and hosted on G2.com.
Communication, quality of work and turn around time. Review collected by and hosted on G2.com.
In very few cases, the quality of the work has been sub par or outside of scope, but corrected quickly. Review collected by and hosted on G2.com.