Mixpanel Reviews & Product Details

Mixpanel Overview

What is Mixpanel?

Mixpanel is revolutionizing the way companies understand and leverage product analytics to drive tangible business outcomes. Mixpanel is more than just an analytics tool for 9,000+ companies; it's a strategic partner that empowers companies to harness the full potential of their data. By breaking down data silos, providing actionable insights, and fostering a data-driven culture, Mixpanel helps businesses of all sizes achieve their goals and stay ahead in today's competitive landscape. The Challenge of Disconnected Data: In today's data-driven landscape, companies are inundated with information from various sources. However, this data is often siloed, making it difficult to see the complete picture of how product and marketing decisions impact the bottom line. This disconnect hinders teams from making informed choices that drive customer acquisition, retention, and growth. Mixpanel's Solution: Complete, Self-Serve, and Correct Data: Mixpanel solves this with a comprehensive platform that unifies product and marketing analytics with other critical business data. This holistic view allows companies to trace the full impact of their strategies, from initial user interactions to revenue generation. Complete Data: Mixpanel integrates with a wide range of data sources, ensuring that all relevant information is captured and accessible in one central location. This eliminates the need for manual data wrangling and provides a single source of truth for teams across the organization. Self-Serve Access: Mixpanel's intuitive interface empowers teams to explore data independently, without relying on technical resources. This democratization of data access accelerates decision-making and fosters a data-driven culture throughout the company. Correct Data: Mixpanel prioritizes data accuracy and consistency, ensuring that everyone is working with the same reliable information. This eliminates confusion and builds trust in the insights derived from the platform. For more information, visit: www.mixpanel.com

Mixpanel Details
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Product Description

Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.


Seller

Mixpanel

Description

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.

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Mixpanel Integrations

(6)
Verified by Mixpanel

Recent Mixpanel Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"One of the best tracking and visualization tool"
UI/UX is very easy to use. Comes with a lot of customizations like lexicon setup and events can be set up too.
Sourabh R.
SR
Sourabh R.Mid-Market (51-1000 emp.)
4.5 out of 5
"The one stop solution for analytics"
As a QA professional, I've found Mixpanel to be a robust analytics platform that significantly streamlines user behavior tracking and data analysis...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great tool!"
I use it on a daily basis as my job is to present customer insights, and I think it provides clean data, nice and structured visualisation, and is ...

Mixpanel Media

Mixpanel Demo - Know how your metrics are trending with Dashboards
Monitor all of your product's key performance indicators in real time, all in one place, and share updates with your team.
Mixpanel Demo - See how important metrics trend over time with Insights
See how often users perform meaningful actions, monitor growth of key user cohorts, like power users, and slice and dice trends by any attribute.
Mixpanel Demo - Understand who converts and why with Funnels
Build funnels on the fly and analyze differences in conversion rate by any user attribute or behavior. Locate steps in your funnel that cause friction and understand which users convert best.
Mixpanel Demo - Identify important user paths with Flows
Find top user flows to see where people get stuck, and discover actions users take before, after, or between key events.
Mixpanel Demo - Create and analyze behavioral cohorts with Explore
Group your users based on actions they did or didn’t take in your product, and zoom in on users that qualify for your cohorts. Use cohorts across any Mixpanel report to see how results differ for various user segments.
Mixpanel Demo - See which users stick around with Retention
Find out how often users return and visualize feature stickiness. Slice and dice retention data to identify user groups that retain best and understand what causes churn.
Mixpanel is an analytics tool that enables you to capture data on how users interact with your digital product. You can then analyze this data with simple, interactive reports that let you query and visualize the data with just a few clicks
Play Mixpanel Video
Mixpanel is an analytics tool that enables you to capture data on how users interact with your digital product. You can then analyze this data with simple, interactive reports that let you query and visualize the data with just a few clicks
Learn how Wise uses measurable observation to build products with Mixpanel.
Play Mixpanel Video
Learn how Wise uses measurable observation to build products with Mixpanel.
Play Mixpanel Video
Play Mixpanel Video
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).

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1,148 Mixpanel Reviews

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1,148 Mixpanel Reviews
4.6 out of 5
1,148 Mixpanel Reviews
4.6 out of 5

Mixpanel Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Sourabh R.
SR
Lead Quality Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mixpanel?

As a QA professional, I've found Mixpanel to be a robust analytics platform that significantly streamlines user behavior tracking and data analysis. The implementation process is straightforward, with comprehensive SDKs and clear documentation that made integration smooth across our web and mobile applications. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

The learning curve can be steep for non-technical team members, and some advanced features require significant setup time. Pricing can become expensive as data volume scales, which may be prohibitive for smaller teams. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

The real-time event tracking is exceptionally reliable, and I appreciate the intuitive funnel analysis tools that help identify user drop-off points quickly. The cohort analysis features provide valuable insights into user retention patterns, while the A/B testing capabilities integrate seamlessly with our existing testing workflows. The dashboard customization options are extensive, allowing teams to focus on metrics that matter most. Review collected by and hosted on G2.com.

David E.
DE
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Mixpanel?

Mixpanel is a solid alternative to Amplitude, offering a simpler, more user-friendly interface. It provides an excellent experience for event tracking and analytics—without the steep learning curve common to other platforms. It has all the features you need, yet remains easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

Lately, they changed their free plan, making Mixpanel very difficult for many growing businesses, including ours. That said, the Mixpanel team did step in to help us enroll in their Startup Program, which grants us a free year with additional feautures. While this eases the burden in the short term, the underlying pricing challenge remains for long-term users once the Startup Program ends. The core issue for us is that push notifications (which we use heavily) generate a high volume of events, causing us to quickly exceed our limit. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

Mixpanel helps track and analyze user behavior within our apps, providing insights into engagement, retention, and conversion. Its event-based tracking offers a deeper understanding of how users interact with various features, helping us optimize product and marketing strategies. Review collected by and hosted on G2.com.

Response from Abby Braiman of Mixpanel

Hey David,

Thanks for sharing your concerns about our Free plan limit.

We are incredibly committed to ensuring every customer has a great experience with Mixpanel, and our team is ready and waiting to help ensure you, and every customer like you, finds an affordable plan that allows them to grow and scale. We also continuously re-evaluate our pricing and will keep your review in mind as we work to make our plans even better over time.

Best,

Abby

Alexandre Q.
AQ
Digital Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mixpanel?

The platform is very flexible when it comes to analyzing data from different angles, whether it's churn, conversion rate, or user paths. It also keeps coming up with new relevant features, I was feeling the need to have custom calculations, and around 2 months later they already had it launched.

Another thing that I really enjoy is how fast and thorough their support team is. We had several doubts regarding an update done to UTM tags and they replied on the same day with answers and solutions adapted to our case.

The interface is very intuitive, I use it every day to create dashboards and my colleagues, which only go there occasionally easily interact with it. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

Sometimes it's hard to be aware of the new features launched. Some of them I only get to know by accident while doing new reports. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

The top issues Mixpanel is solving are understanding the impact new features have on our clients, how our experiments are performing, creating segments of clients based on metric usage. Review collected by and hosted on G2.com.

Matan K.
MK
Director of Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mixpanel?

MixPanel is super simple, flexible and robust. We presviously used a very centrailsed approach with Tablaue, where only the data team were able to produce complex reports. The shift to mixpanel proved to be a huge game chnager that helped ys x2.5 on Black Friday. The real time, the decentralised approach so everyone have the abuility tpo create reports, the ease of use - all made our team much more data savvy than before. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

After 1 year or so of packing it with our data, we feel some clutter and slowness - but I assume this is part of us needing to become more efficient with our use of data and events. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

It enlabled us to quickly react to change in our subscrption funnel and optimie it in real time. Easy to produce AB test board proven to be a huge win for us. Review collected by and hosted on G2.com.

Piyush R.
PR
Lead Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mixpanel?

Mixpanel stands out for its real-time tracking. The UI is clean, fast, and easy to use. It supports both server-side and client-side event tracking, making it flexible. Data can be exported in multiple formats, and the API makes extraction seamless. Great for deep user behavior analysis. Customer support is very resposive and capable. Reports are very user friednly. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

The data export API can be improved by making it customizable. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

Mixpanel helps with CRO by tracking user behavior in real time. It makes experiment analysis easy with clear segmentation and funnels. The detailed event tracking helps with RCA, showing exactly where drop-offs happen. Fast insights mean quicker decisions and better optimizations. Review collected by and hosted on G2.com.

Letitia H.
LH
Senior Customer Enablement Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mixpanel?

I really appreciate Mixpanel's focus on providing deep insights into user behavior and engagement. The platform’s analytics are very intuitive and user-friendly, making it easy to track key metrics, visualize trends, and understand user flows without extensive technical knowledge. Its event-based tracking system is particularly helpful in pinpointing where users might be dropping off or where they’re most engaged. The ability to create custom funnels and cohort analyses allows us to dig into specific user segments and make data-driven decisions with ease. Overall, Mixpanel is a powerful tool for anyone looking to improve product performance through actionable insights. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

One of the downsides of Mixpanel is that it can be challenging to integrate with other platforms in our tech stack. While Mixpanel’s analytics capabilities are strong, creating a seamless data flow between Mixpanel and other tools often requires technical expertise and can be a bit cumbersome. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

We use Mixpanel primarily for product analytics, including tracking user interactions, monitoring retention rates, and understanding user engagement with specific features. It's instrumental in helping us identify user behavior patterns, optimize the user journey, and measure the impact of new features or product updates. Additionally, Mixpanel’s cohort analysis helps us understand retention trends and identify specific groups of users to target for re-engagement efforts. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mixpanel?

I use it on a daily basis as my job is to present customer insights, and I think it provides clean data, nice and structured visualisation, and is generally a very intuitive tool! Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

The downside of MixPanel revolves unfortunately around the lack of effective integration with some other tools we used, therefore the data is sometimes not complete compared to what we can see on the other tools, however, as mentioned, it is overall great! Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

It is allowing us to find out more about our customers pain points and needs. Review collected by and hosted on G2.com.

Dom L.
DL
Product Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mixpanel?

I find mixpanel a very intuitive and scaleable product experience. It can used as simply or as complex as the use case sees fit.

This makes it a relatively low barrier for usage.

Mixpanel is critical for measuring the impact of our experimentation framework and provides a lot of great insights into our work and where to go next Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

I find a few of the report types a little confusing and unituitive. For example, the funnel report can give different starting values to the same event in a metric report. I've discussed with Mixpanel support and they were able to help me but it would be good if product helped with this a bit better. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

We use Mixpanel to measure the success and impact of our experiments we're running in our product area. We've gotten very good at delivering small changes and Mixpanel reports make it easy to copy/paste previously used one, alter a few variables and boom we're good to go. They're easily shareable and comsunable by a wide range of stakeholders.

I dont think I would be as successful as a PM in experimentation without the depth of analysis that Mixpanel offers Review collected by and hosted on G2.com.

NN
Product Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mixpanel?

Intuitive, easy to use and powerful features. In my role I use mixpanel very frequently. I have also reached out to the customer support and have had very meaningful exchanges. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

I think the mixpanel documentation can be a bit lacking. Further, I would love some more statistical models implemented directly in mixpanel when analyzing A/B test for example.

Moreover, the group analytics -- whilst being really good overall -- is lacking some features (experiment application, lookup tables, etc.) which hinder my workflow somewhat.

I'd also like the ability to multi-select boards for deletion in the sidenav on the left. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

Mixpanel is giving me tools to understand the user journey and investigate user behaviour in a clear and consice way. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mixpanel?

UI/UX is very easy to use. Comes with a lot of customizations like lexicon setup and events can be set up too. Review collected by and hosted on G2.com.

What do you dislike about Mixpanel?

Bit expensive. Limitations on data loading while using a lot of filter values. Review collected by and hosted on G2.com.

What problems is Mixpanel solving and how is that benefiting you?

Tracking retail Funnel is easy with mixpanel Review collected by and hosted on G2.com.