57 LegitFit Reviews
We’ve only been using LegitFit for two months, but it’s already hard to imagine running things without it. The onboarding process was smooth – the LegitFit team handled all the initial setup, including client scheduling and timetabling, which made the switch totally painless.
What’s made the biggest difference for us is how hands-off everything has become. Payments are fully automated, even trial-to-member conversions just happen without any effort on our side. Admin time has dropped massively – no more constant messages to the owner about cancellations or rescheduling.
I’ve used a few of the “big name” platforms before and always found them clunky or confusing, especially for older clients. LegitFit has been the opposite – it’s genuinely user-friendly across the board. Nobody has had any issues using the app, which says a lot.
It’s helped us double our client base while actually improving the experience for everyone – clients and staff included. Review collected by and hosted on G2.com.
That I didn’t have it sooner! Nothing to fault. Review collected by and hosted on G2.com.
I love how simple the layout is for myself and my clients. I've used quite a few apps in 8 years of coaching and they're not always "easy" but with Legitfit, it's very easy to navigate around. Customer support is very good, especially on the set up. With 90+ clients, I was thinking it was going to be a very tough transition but it was very simple and the team kept in contact with me to make it very simple. Review collected by and hosted on G2.com.
The only thing personally I'd like to see is seeing what my clients weights/reps and sets so I can make sure they're on track. Other than that everything is great! Review collected by and hosted on G2.com.
Quick to onboard members for auto renew. Easy to manage handle bookings / cancellations/ reporting is straight forward Review collected by and hosted on G2.com.
The programming module is cumbersome and repetitive without being very intuitive. (I have a todo pending to record this for you.. bear with me!)
Sometimes I feel like the way the gui works is more of an after thought. ie I can now click on each member that is booked into a session but it still doesnt give me the information I need like their timeline, notes, goals etc .. all that I would see if I searched for a member.
I would like to be able to restrict updates to active members so I can Share content that they are essentially benefiting from by being a member. Review collected by and hosted on G2.com.
Having just opened our climbing wall, we were looking for an easy to use customer booking system.
We settled on Legitfit for ease of use, for both our staff and customers alike. But the major selling point was the customer service we get from the team at Legitfit. Whether it’s through the chat facility on the help portal or even the quick response rate to emails to team members like Shane Walsh.
All and any queries are responded to quickly with positive solutions and suggestions.
We wouldn’t hesitate to recommend Legitfit to any gym facility looking for a simple and effective booking system. Keep up the hood work guys. Review collected by and hosted on G2.com.
Would be helpful to have a loyalty card facility in the system automated to reward loyal booking customers with free gifts designated by us depending on determined number of bookings/purchases.
But I’m sure the guys are working on something… always new features being released Review collected by and hosted on G2.com.
The app has made managing bookings at The Strength Hub effortless, it’s user-friendly, reliable, and keeps everything running smoothly for both coaches and clients. Review collected by and hosted on G2.com.
Honestly nothing it does exactly what we need from scheduling to payments without any hassle. Review collected by and hosted on G2.com.
Legfit puts its customers needs first, I switched from a different provider that was way more expensive and less user friendly and the customer supper was dreadful, Shane’s promptness in assisting me with my switch to LegitFit has been 2nd to none! I couldn’t have asked for a better point of contact! The service is no BS, straight forward my members love it and I find the platform simple and easy to navigate which has been made possible from the support of Shane. Review collected by and hosted on G2.com.
So far I haven’t found anything I dislike about the service. Review collected by and hosted on G2.com.
LegitFit is really easy to use and has a great interface. Clients have told me it's one of the easiest booking system they have used. The customer support has been brilliant, which has made life as a busy, new studio owner all the better. Shane in particular has been excellent! I use Legitfit daily and love that new features keep being added to improve our experience as business owners. Review collected by and hosted on G2.com.
I've made a few suggestions for features that I think could be helpful and they're reviewing them currently. I think features around more detailed client/student profiles would be helpful for instruction/modification of any exercises in a group class as well as from a marketing perspective. Review collected by and hosted on G2.com.
I really appreciate how user-friendly LegitFit is, both for me as a gym owner and for my clients. It makes managing class schedules, tracking attendance, and handling bookings seamless. The platform’s simplicity saves me time, and the integration with my gym’s operations has been smooth, helping improve the overall client experience. Review collected by and hosted on G2.com.
While LegitFit is generally effective, there are a few areas where it could improve. Sometimes the interface feels a bit limited in terms of customization for class schedules and client management. It would be great to have more flexibility with reporting features to track client progress and business metrics. Additionally, when messaging clients through the app it is a little limited/ ponderous because you have to send it through email "to all" with no gym logo
Side note: these a very very Minor as I love the system Review collected by and hosted on G2.com.
We worked with another provider for years, and the system was overly complicated. Another business in our area recommended booking a call with Ryan, so we decided to make the transition.
Switching to Legit Fit was a great decision. The software is exceptionally user-friendly from an administrative point of view, and clients also love the app's functionality.
All the team at Legit Fit are super friendly and helpful. They are constantly improving their service and what the software offers. We recently decided to go for the branded app to increase our brand awareness as we saw some other completed projects, and it seems like the right decision for our business, ROM Fitness Sligo Ltd.
We highly recommend Legit Fit as gym management software. Many fitness businesses in our area have switched to it. Review collected by and hosted on G2.com.
We are pleased with Legit Fit. If there are any issues, the team is quick to resolve them, and their customer service is top-class. You can reach support by email or WhatsApp. Review collected by and hosted on G2.com.
We came to LegitFit after working with another booking system platform for over 6 months, with no booking system to show for it. Our business trajectory had taken a huge loss because all future growth plans had to be paused without a booking system.
From the moment we spoke to LegitFit, we knew that we were in safe hands. They heard our frustration and came up with an incredible plan for us (A BOOKING SYSTEM THAT LAUNCHED 1 MONTH AFTER OUR INITIAL MEETING, INCLUDING EVERYTHING THAT WE HAD ASKED FOR - WITH CHRISTMAS & NEW YEAR IN THE MIDDLE OF ALL OF THIS!)
Everything about LegitFit has been meticulously planned for an incredible client experience - from the onboarding phase and the team, all the way through to how clients use the system.
We have been working with Shane, who has not only helped us build the platform but has been advising us on best practices for our business to create an even more streamlined client experience!
One of the best things about coming to LegitFit has been the ease of integration. We spent months on our previous platform trying to do it all ourselves with little to no help, but LegitFit took all of this information and implemented it for us in a few days. With incredible training along the way - no question is too silly to ask!
If you are thinking about finding a booking system for your fitness business, LegitFit is the platform for you. Review collected by and hosted on G2.com.
We do not have a single complaint! LegitFit have been amazing. Review collected by and hosted on G2.com.
