DonorHub Reviews & Product Details

One of the things that makes this product so helpful is its simplicity. When working with a rather large number of associates who want to track fund balances, the transactions that make it up as well as donor and donation information in one place, this product does all of this in one small package. We are working with a number of associates who have a varying degree of skill level in computer systems and we are finding that they are able to understand the key parts and activity quickly. Being able to send them to one place for the information is perfect. Troy did a great job of trying to understand our needs making things fit into the current system. There is a rather simplistic interface for working with users but here again, it does the job and is quick and easy to setup. Troy also did a good job of helping us to get a large number of associates into the system quickly. Review collected by and hosted on G2.com.

Because of the simplicity, there is little ability to configure the system outside of the box. We had to modify how we did things a little but in the end it worked. We found out that we could connect this to our donor system and to our financial system only to find out later that we had to spend an additional $2,000 to have the proper rights in our financial system to make the connection work. While the price for DonorHub is minimal, one has to be aware upfront of the potential of additional costs to connect it to the financial system. This may not be the case for all ERPs but it was for Sage Intacct. Review collected by and hosted on G2.com.

It is rich in data, accurate, flexible, and even encouraging. It's hard to over-emphasize the difference this made. Review collected by and hosted on G2.com.

No significant dislikes. It's true that an integration may take a little bit, but they did not even charge for a new custom integration. Review collected by and hosted on G2.com.

I love the staff portal that lets our missionaries see their donations, staff account, and ministry partners. Have had amazing support from Troy! Review collected by and hosted on G2.com.

Not sure if it's a DonorHub restriction or our organization, but I can't update a ministry partner's information. Review collected by and hosted on G2.com.

I like that our missionaries can view their accounts in real time and that it allows them to make descions as needed without having to provide them with Quickbooks reports. Review collected by and hosted on G2.com.

I've been using DonorHub since its inception I can't tell you one thing that I don't like about it. If I had to be picky I guess the graphics could be updated. Review collected by and hosted on G2.com.

For 20 years I looked for a program that would give our lead members information on all their donors, accounting and fund balances and only theirs. Donor Hub is it. Review collected by and hosted on G2.com.

If it it had native CRM built in as all in one it would be fantastic but there are many third party solutions that work. Review collected by and hosted on G2.com.

We moved to Donor Hub from a self-hosted custom web service. The move was very smooth, almost entirely without our effort involved. The support from Troy has been amazing, and he accommodated a few of our special needs very quickly. From a user perspective, we're able to synchronize more data elements more reliably using DonorHub. On top of that, our users have the option of using the entirely web-based MPDX solution with this platform if they like. Great experience and great value. Review collected by and hosted on G2.com.

Really haven't found a downside, other than the relatively minor monetary cost vs. a self-hosted. (though of course the actual cost of self-hosted was much higher in effort.) Review collected by and hosted on G2.com.

This is a very practical solution to allow team members who are raising funds for their support to draw information from our CRM without actually having access to it. This helps them in their fundraising (especially when linked to MPDx) and helps us manage data well.

The other stand out for us so far has been the great support from Troy who has 'gone the extra mile' to help us integrate the system with a new CRM and resolve an issues that occurred. Review collected by and hosted on G2.com.

So far we haven't discovered anything significant to dislike, it does the job well. My initial suggestion for development is that the UI has a slightly dated visual feel, but it is still perfectly functional. Review collected by and hosted on G2.com.

DonorHub enables our staff to see where they are at with financial goals, cuts down on admin duties, and gets our staff to the field sooner! Review collected by and hosted on G2.com.

I don't know of any downsides at the moment Review collected by and hosted on G2.com.

The DonorHub team is incredibly helpful, and simplifies donor management for me and my team. Review collected by and hosted on G2.com.

Whenever we have had issues, the DonorHub team has been quick to help us. Review collected by and hosted on G2.com.

I like that it has both the income and expenses on one page Review collected by and hosted on G2.com.

I don't really have a dislike, all of my questions were answered and fixed Review collected by and hosted on G2.com.