The customer service is ultra-responsive and resolves all issues incredibly fast. Anytime there was any issue or confusion, we had a resolution within 24 hours (often much less). Migration of information has been perfectly seamless. We currently have 260 users and no complaints. Review collected by and hosted on G2.com.
There is absolutely nothing that I dislike about Donor Hub. It has been one of the best user experiences I have ever had with an integrated program that migrates information for users to access and detail. Review collected by and hosted on G2.com.
Donor Hub integrates with TNT, a software my organization uses to track donations received, actions taken with each contact/prospect, future actions to take, and the like. Specifically, Donor Hub syncs gift data, so I don't have to manually track down donations. Review collected by and hosted on G2.com.
Donor Hub recently switched from a free service to a paid subscription, which was unexpected. Further, data goes through their servers, and as an organization we are not able to control that (especially with respect to security, though we've had no specific security issues). Review collected by and hosted on G2.com.
DonorHub allows for our book keeping staff to communicate with our front line ministers with the ease of clicking the mouse. We use the add on reporting feature allowing our Staff to not only see what donations they have received, but they also can get reports of their spending allowing them to budget better for the future. Review collected by and hosted on G2.com.
Nothing! DonorHub works after hours while our office is closed. there is no need to have to wait on a lagging computer trying to upload while its being used by a staffer. Review collected by and hosted on G2.com.
DonorHub has enabled our field staff to access their donor details anytime they want 24/7 on their terms and when it's convenient for them. No more requesting or waiting on reports from the home office. It's win-win. Review collected by and hosted on G2.com.
I honestly can't think of any negative aspects of DonorHub. Review collected by and hosted on G2.com.
The increased productivity in our accounting department. Using TnTWare has saved us many hours allowing us to re-allocate tasks and responsibilities within the department. Has been a wonderful gift to our missionaries giving them instant access to their accounts. One of the best IT decisions we've ever made! Review collected by and hosted on G2.com.
No complaints. A solution has quickly been found for every bump we've hit. Review collected by and hosted on G2.com.
I like that my organization uses DonorHub, because I am able to login, look at my donations, and logout. No hassle! Review collected by and hosted on G2.com.
I am not very familiar with this software so I have not explored it thoroughly. This makes me feel like I have to stay to just want I need and that is it. It may provide more ease and access but I have not explored this. Review collected by and hosted on G2.com.
I enjoyed the services they delivered on time just the way I wanted it. Review collected by and hosted on G2.com.
Nothing about DonorHub I did not find useful. Fast and efficient financial reports. Very wonderful website. I would highly recommend Review collected by and hosted on G2.com.