This App is so easy to use! Snapping photos of front and back of checks is a breeze. I no longer have to find the closest Company Bank and stress over making the deposit on time to release orders for delivery. Review collected by and hosted on G2.com.
There are times when whoever writes the check has messy writing skills but these ar overcome with easy corrections. Review collected by and hosted on G2.com.
I implemented Versa Pay (Dade Systems) last Year within Day Pitney. We were able to add all the bank accounts that we receive wires/ACH Payments into, and as of today, we are currently hitting a 35% automation mark with any payments that come in. The automation through Vera Pay has increased Team production and allowed the Team to focus on other pressing items. Review collected by and hosted on G2.com.
The only complaint, which is not necessarily a complaint, is that every time we thought we had the process perfect, another small obstacle came up that we needed to address. For example, the Imports from Versa Pay were separating (1) wire into multiple transaction(s), because that wire had multiple invoices being paid. This was a tedious task to get fixed, but since it was complete, they system is running smoothly. Review collected by and hosted on G2.com.
The rate of auto-matching remits to payments has cut down 65% of manual work. Review collected by and hosted on G2.com.
Reporting needs to be enchanced to allow better usage Review collected by and hosted on G2.com.
The driver for our implementation was using Remote Deposit Capture through mobile. With centralized deposit and settlement through head office, this tool significantly reduced inbound courier costs by thousands of dollars per month, as we no longer needed to send cheques to head office. Additionally, Sales Representatives did not have to go out of their way to courier or bank branches which amounted to hundreds of hours of selling time saved. Review collected by and hosted on G2.com.
I honestly wish I had found Dade sooner. Going the traditional route and inquiring through the banks was unsuccessful, despite almost two years of pilot projects. If I had known a full suite of services through Dade were available, I would have saved a lot of lost time and money. Review collected by and hosted on G2.com.
We've been using DadePay for over five years. We receive payments faster by having customers pay by ACH on the Customer Portal and both ACH and check payments are applied to customer accounts much more efficiently. Review collected by and hosted on G2.com.
For any issues we've had with DadeSystems, they have listened to us and provided a solution. There are some limits on how much can be displayed to a customer on the Customer Portal, primarily to keep the user interface clean. Review collected by and hosted on G2.com.
Dade has been wonderful to work with. When issues come up or I have questions they are always quick to respond and find solutions. We work with a few companies similar to Dade throughout the organization and Dade is by far the best value and the easiest to work with. Review collected by and hosted on G2.com.
Occasionally Dade does updates or adds features for other customers that impact what I see on my screen. It has no impact on functionality but I wish any visual changes or updates were communicated. Review collected by and hosted on G2.com.
I like that Dade is user-friendly. The features and tools are common sense and easy to figure out if you get stuck. I also like that they are quick to respond with customer service. Review collected by and hosted on G2.com.
I have found that sometimes I cannot pull a research payment by check number or amount. I have to go back to my excel file and search batch/payment number to research. Review collected by and hosted on G2.com.
Dade was great to work with when we were rolling out our payment portal. A true agile partner during implementation, and integrated our ideas into their roadmap. Review collected by and hosted on G2.com.
Part of the struggles we had with implemenation was we had multiple business units with different requirements that at some points were conflicting. Dadepay offered enough flexibility that we were able to over come those bumps along the way however. Review collected by and hosted on G2.com.
The screens are easy to follow, it's easy to look up invoices, posted payments and PO's Review collected by and hosted on G2.com.
The screens can be glitchy sometimes, but this is rare. Also, the validation screen has a 5,000 invoice limit of what you can post at one time. Review collected by and hosted on G2.com.
DadePay has helped us Automate manual processes, collect and analyze data, and add new payment channels for our Customers. My favorite functionality is the Google-like search capabilities. This has accelerated our ability to do research and serve Customers. Review collected by and hosted on G2.com.
I don't have any major dislikes to add to this review. This team has done a great job helping solve any problems or questions that we have had. Review collected by and hosted on G2.com.