829 Atera Reviews
As a work-study student in IT, I find Atera to be an invaluable platform for learning and managing IT tasks efficiently. The all-in-one design—combining remote monitoring, ticketing, and automation—is particularly helpful for someone balancing work and study. It simplifies complex tasks like managing endpoints or troubleshooting, which is crucial when juggling responsibilities. Review collected by and hosted on G2.com.
However, there are a few downsides. The reporting tools, for instance, feel limited when trying to analyze or present data in detail for school projects or workplace evaluations. Also, while Atera is great for basic IT tasks, the lack of advanced monitoring features might be a barrier when trying to gain deeper technical skills, especially for students aspiring to work in enterprise environments. Review collected by and hosted on G2.com.
Thanks to Atera constant monitoring, we detect problems before they impact or inconvenience our customers. Its intuitive interface facilitates management, allowing us to be more efficient. Review collected by and hosted on G2.com.
It just fulfills what I need without problems, so there is nothing that I dislike. Review collected by and hosted on G2.com.
All of our business RMM and CRM uses in one place. Easy to understand interface. Implementation is smooth. Support from Atera has been amazing. Review collected by and hosted on G2.com.
Dark Mode is not an option at the time of this review. Review collected by and hosted on G2.com.
Best thing is that I can use it remotely which offers me to work from anywhere and the dashboard is very clear and easy to understand. Review collected by and hosted on G2.com.
It lacks options in third party integration which is depressing and sometime support takes time to response. Review collected by and hosted on G2.com.
We've been using Atera for ~8 years now and we've seen the improvments made over the years...to be honest I was skeptical when we first switched, but as time went on, I asked myself (and my collegues) "why didn't we do this sooner?! Review collected by and hosted on G2.com.
I would say the least thing we like about Atera is some of the add-on items should be included in the subscription - ex. Network Discovery - this is a no brainer and should just be included. Because we dont see the value in paying for this, we 've opted for a open-source 3rd party tool that virtually does the same thing...for free. Review collected by and hosted on G2.com.
I like how you can link multiple platforms with Atera to keep productivity up. You are able to link it with Google calendars to keep the team on the same page. The Availability to create tickets and use that information in other sites like Square and Google Apps makes things streamlined and simple. I would love to see more plugins to help with productivity like print features that will work with labling devices to help make printable tickets to keep track of inhouse work. Review collected by and hosted on G2.com.
Nothing so far. I do hate that I have to write when there is nothing I can find I really dislike about the program. Review collected by and hosted on G2.com.
I love Atera for its ease of use. It is a software that offers excellent tools that facilitate our work. In addition, it has a very good customer service. Review collected by and hosted on G2.com.
I'm doing very well with Atera, there's nothing I don't like. Review collected by and hosted on G2.com.
Ability to schedule scripts, run scripts en masse to a group of devices.
Running updates and scheduling reboots is easy.
Access to CMD/Powershell to a device from Atera is useful, used it a lot.
Exporting reports for software inventory is good, also used that a lot. Review collected by and hosted on G2.com.
New GUI issn't as clean as the previous one.
When putting in time entries, I'd rather not have to click the drop down button every time as it gets tedious when working on a lot of tickets per day.
Atera Agent seems to just randomly die on devices every now and then, and requires a script to clean up and reinstall it.
Atera needs Dark mode! Review collected by and hosted on G2.com.
The pricing is transparent, with no unpleasant surprises; the tool is efficient and comprehensive. For large-scale use, it is extremely cost-effective compared to competitors who often charge per installed agent. Review collected by and hosted on G2.com.
For small accounts, the price can be important. Review collected by and hosted on G2.com.
