What’s the best RMM software for small businesses?

We’re a small business looking for remote monitoring and management (RMM) software to help us monitor devices, manage updates, and handle remote troubleshooting without needing a big IT department. We want something affordable, easy to set up, and reliable for a lean team.

Here are a few platforms we’ve been checking out on G2:

  1. NinjaOne — Highly rated; is it as intuitive and fast as people say?
  2. Datto RMM — Popular among MSPs; does it fit small internal IT teams too?
  3. TeamViewer — Known for remote access; how good is its monitoring side?
  4. Atera — All-in-one platform; how well does it scale with a small business?
  5. N-able N-sight RMM — Focused on efficiency; is the learning curve manageable?

If you’ve used any of these (or others), I’d love to know:

  • What made you choose your RMM tool?
  • How has it performed day-to-day?
  • Any surprises, good or bad, you’d share with someone new to RMM?

If you’ve worked with any of these, I’d love to hear your perspective.

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Jaya B.
JB
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I’m wondering how well these systems handle multi-location setups. We’ve got a few small offices, and juggling them with one tool would be a big win.

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