Compare ShipBob and ShipMonk 
At a Glance
Market Segments
Small-Business (88.6% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ShipBob
Star Rating
(120)3.7 out of 5
Market Segments
Small-Business (88.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipBobShipMonk
Star Rating
(41)3.8 out of 5
Market Segments
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipMonkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipMonk excels in its Centralized Inventory Database with a score of 9.4, allowing for seamless management of stock across multiple locations, while ShipBob, with a score of 8.9, offers a solid but slightly less integrated experience.
- Reviewers mention that ShipMonk's Inventory Forecasting feature, rated at 8.1, provides useful insights for stock management, but ShipBob shines with a higher score of 9.4, indicating more advanced predictive capabilities that help users avoid stockouts.
- G2 users highlight ShipBob's superior Stock History Reporting with a score of 9.2, which allows for detailed tracking of inventory changes over time, whereas ShipMonk's score of 8.0 suggests it may lack some depth in historical data analysis.
- Users on G2 report that ShipMonk's Low Stock Notifications feature, rated at 8.3, is effective for alerting users about inventory levels, but ShipBob's score of 8.7 indicates a more reliable and user-friendly notification system.
- Reviewers say that ShipMonk's eCommerce Integrations score of 8.7 is commendable, but ShipBob's score of 8.3 suggests that while both platforms offer integrations, ShipBob may have a more extensive range of compatible eCommerce platforms.
- Users report that ShipMonk's Accounting Integrations feature is rated at 9.2, which is a strong point for users needing financial management tools, while ShipBob's score of 8.3 indicates it may not be as robust in this area.
Featured Products
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Order Management
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Pricing
Entry-Level Pricing
ShipBob
No pricing availableShipMonk
No pricing availableFree Trial
ShipBob
No trial information availableShipMonk
No trial information availableRatings
Meets Requirements
7.8
98
7.7
33
Ease of Use
7.9
99
8.1
33
Ease of Setup
8.6
45
8.4
17
Ease of Admin
8.4
38
8.2
17
Quality of Support
7.5
98
8.0
32
Has the product been a good partner in doing business?
7.4
37
8.5
17
Product Direction (% positive)
7.4
89
7.6
29
Features by Category
Administration
8.6
21
Not enough data
8.5
20
Not enough data
Inventory Control
7.7
19
Not enough data
7.5
18
Not enough data
Omni-Channel
8.3
22
Not enough data
8.3
22
Not enough data
8.3
22
Not enough data
8.1
21
Not enough data
Supply Chain Operations
8.0
61
7.1
13
7.5
58
6.2
11
7.8
62
6.0
13
Customer Management
7.8
58
7.7
13
7.7
59
7.3
13
7.4
59
5.3
12
Analytics
7.4
53
5.9
11
7.8
64
8.1
13
6.8
53
6.9
13
Global Shipping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments and Pricing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Global ecommerce management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Labels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Carrier and rate management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel inventory management
8.4
18
Not enough data
8.3
16
Not enough data
8.2
16
Not enough data
3PL inventory management
8.5
18
Not enough data
8.2
18
Not enough data
8.8
20
Not enough data
Inventory Management
8.6
22
Not enough data
Feature Not Available
Not enough data
8.3
19
Not enough data
8.0
17
Not enough data
7.8
20
Not enough data
Inventory Management Platform Features
9.1
25
9.4
9
9.0
26
8.5
10
9.0
26
8.0
10
8.7
24
8.3
9
9.1
26
8.0
9
8.8
26
8.7
9
8.7
24
8.1
9
8.6
27
8.7
10
7.8
21
9.2
8
8.5
27
8.9
9
Warehouse Definition
8.8
23
Not enough data
8.8
23
Not enough data
8.3
23
Not enough data
Logistics
7.9
20
Not enough data
8.4
24
Not enough data
8.5
24
Not enough data
Analytics
7.9
24
Not enough data
7.0
21
Not enough data
7.7
20
Not enough data
Inventory Management
8.3
21
Not enough data
8.4
18
Not enough data
Inventory Management Platform Features
9.1
25
9.4
9
9.0
26
8.5
10
9.0
26
8.0
10
8.7
24
8.3
9
9.1
26
8.0
9
8.8
26
8.7
9
8.7
24
8.1
9
8.6
27
8.7
10
7.8
21
9.2
8
8.5
27
8.9
9
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Entry
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Order Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ShipBob and ShipMonk are categorized as 3PL, Inventory Control, and Warehouse Management
Unique Categories
ShipBob is categorized as Retail Distributed Order Management Systems
ShipMonk is categorized as Supply Chain Visibility, Shipping, Order Management, Cross Border E-Commerce, and Shipping Insurance
Reviews
Reviewers' Company Size
ShipBob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipMonk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.2%
Consumer Goods
14.9%
Health, Wellness and Fitness
14.0%
Food & Beverages
13.2%
Apparel & Fashion
7.0%
Other
30.7%
Retail
20.0%
Consumer Goods
15.0%
Apparel & Fashion
12.5%
Health, Wellness and Fitness
10.0%
Sporting Goods
7.5%
Other
35.0%
Most Helpful Reviews
ShipBob
Most Helpful Favorable Review
Verified User in Retail
ShipBob has been a dependable partner as our business has changed over the years. The platform is relatively intuitive and their network of fulfillment centers has helped reduce shipping times for customers. We’ve also appreciated the transparency in...
Most Helpful Critical Review
Verified User in Food & Beverages
They overcharge on nearly every package Their customer support takes 48+ hours to respond sometimes "We'll be refunding you the $2k+ overcharge" but still haven't seen a dime SLAs reset randomly without an explanation
ShipMonk
Most Helpful Favorable Review
Arash E.
Verified User in Sporting Goods
Helped me with my issues and worked it all out. Had some problems in the beginning but their management team helped solve them.
Most Helpful Critical Review
Sean P.
Verified User in Retail
Where to start. Our inventory had been shipped to Shipmonk without SKUs, which is entirely OUR fault. Shipmonk would need to create a special project to separate our goods. We sent them a detailed spreadsheet showing which pieces have which SKU. This was...
Verified User in Retail
ShipBob has been a dependable partner as our business has changed over the years. The platform is relatively intuitive and their network of fulfillment centers has helped reduce shipping times for customers. We’ve also appreciated the transparency in...
Arash E.
Verified User in Sporting Goods
Helped me with my issues and worked it all out. Had some problems in the beginning but their management team helped solve them.
Verified User in Food & Beverages
They overcharge on nearly every package Their customer support takes 48+ hours to respond sometimes "We'll be refunding you the $2k+ overcharge" but still haven't seen a dime SLAs reset randomly without an explanation
Sean P.
Verified User in Retail
Where to start. Our inventory had been shipped to Shipmonk without SKUs, which is entirely OUR fault. Shipmonk would need to create a special project to separate our goods. We sent them a detailed spreadsheet showing which pieces have which SKU. This was...
Alternatives
Discussions
Is ShipBob a good company?
1 comment
CW
ShipBob Is a tech company NOT a shipping company. They don't care about your products or your store. They care about filling shelves of 3rd party warehouses...Read more
ShipBob has no more discussions with answers
ShipMonk has no discussions with answers
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