Compare Crisp and tawk.to 
- Users report that both tawk.to and Crisp excel in pop-up chat functionality, with a perfect score of 9.3, making them equally effective for engaging website visitors in real-time.
- Reviewers mention that Crisp has a slight edge in quality of support, scoring 9.0 compared to tawk.to's 8.4, indicating that users may find more responsive assistance with Crisp.
- G2 users highlight that tawk.to shines in ticket collaboration with a score of 9.4, which is crucial for teams needing to work together on customer inquiries, while Crisp's collaboration features are not as highly rated.
- Users on G2 report that tawk.to offers a more user-friendly ticket creation experience, scoring 8.8, which can streamline the process for support teams compared to Crisp's performance in this area.
- Reviewers say that Crisp's in-app messaging feature is rated slightly higher at 9.2, suggesting that users may find it more effective for direct communication with customers compared to tawk.to's 9.0 score.
- Users report that both platforms provide solid mobile optimization, but tawk.to's score of 8.9 indicates a slightly better experience for users accessing the software on mobile devices compared to Crisp's 8.2.
- 2 operators included (Forever free !!!)
- ∞ visitors & messages
- No ads - no data resold
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Crisp has a free plan or a trial for the premium plan which is loaded with innovative and useful features. It's the best live chat software I have used to date and will likely hold on to that title for many years ahead.
Crisp is hosting its data on the EU cloud of a US hosting company and is also using Cloudflare. Both of these are not compliant with GDPR anymore after the cancellation of the privacy shield agreement. I have been in touch with the management but they are...
The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.
I repeatedly asked for help as my clients complained they did not get mails from the helpdesk system. I repeatedly complained to Tawk.to and they did nothing to solve it. They tried blaming it on me, but whenever I used my own mail to reply to customers all...
Crisp has a free plan or a trial for the premium plan which is loaded with innovative and useful features. It's the best live chat software I have used to date and will likely hold on to that title for many years ahead.
The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.
Crisp is hosting its data on the EU cloud of a US hosting company and is also using Cloudflare. Both of these are not compliant with GDPR anymore after the cancellation of the privacy shield agreement. I have been in touch with the management but they are...
I repeatedly asked for help as my clients complained they did not get mails from the helpdesk system. I repeatedly complained to Tawk.to and they did nothing to solve it. They tried blaming it on me, but whenever I used my own mail to reply to customers all...
