Top Free User Research Tools

Check out our list of free User Research Tools. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all User Research Tools to ensure you get the right product.

View Free User Research Tools

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
57 User Research Products Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting enables organizations to craft exceptional customer experiences through actionable human insights. With the world’s strongest participant network, AI-driven insights, comprehensive feedbac

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.4
    Sorting
    Average: 8.3
    7.3
    In-App
    Average: 8.4
    6.9
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Information Technology and Services
    UI
    UserTesting.com is an invaluable platform for gathering qualitative insights directly from target users. The ease of creating and distributing... Read review
    Don H.
    DH
    In my role, I'm responsible for improving digital communications channels and messages on a global scale so I need to understand various regions,... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,489 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting enables organizations to craft exceptional customer experiences through actionable human insights. With the world’s strongest participant network, AI-driven insights, comprehensive feedbac

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.4
Sorting
Average: 8.3
7.3
In-App
Average: 8.4
6.9
On-Site
Average: 8.2
Verified User in Information Technology and Services
UI
UserTesting.com is an invaluable platform for gathering qualitative insights directly from target users. The ease of creating and distributing... Read review
Don H.
DH
In my role, I'm responsible for improving digital communications channels and messages on a global scale so I need to understand various regions,... Read review
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,489 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
(994)4.6 out of 5
Optimized for quick response
10th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With User Interviews, it’s simple to run high-quality research with your target audience. Segment customers for outreach, or recruit from our panel of 5 million research participants. Target professio

    Users
    • UX Researcher
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • User Interviews features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    6.9
    Sorting
    Average: 8.3
    6.8
    In-App
    Average: 8.4
    6.1
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • SX
    I like how easy User Interviews is to use. I also appreciate how willing they were to work with our company when it came to pricing out a plan that... Read review
    Tracy B.
    TB
    The set up was easy, the interviews were scheduled quickly and were very effective and efficient. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @userinterviews
    3,333 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    240 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With User Interviews, it’s simple to run high-quality research with your target audience. Segment customers for outreach, or recruit from our panel of 5 million research participants. Target professio

Users
  • UX Researcher
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Small-Business
  • 23% Mid-Market
User Interviews features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
6.9
Sorting
Average: 8.3
6.8
In-App
Average: 8.4
6.1
On-Site
Average: 8.2
SX
I like how easy User Interviews is to use. I also appreciate how willing they were to work with our company when it came to pricing out a plan that... Read review
Tracy B.
TB
The set up was easy, the interviews were scheduled quickly and were very effective and efficient. Read review
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@userinterviews
3,333 Twitter followers
LinkedIn® Page
www.linkedin.com
240 employees on LinkedIn®

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(245)4.7 out of 5
Optimized for quick response
1st Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 45% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.1
    Sorting
    Average: 8.3
    7.7
    In-App
    Average: 8.4
    7.3
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Consulting
    EC
    The ability to have mulitple moderators without "showing" everyone to the respondents. Build in backroom functionality. AI autotagging and built in... Read review
    AR
    Very intuitive design. Flexible. Great Customer Support. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 45% Small-Business
  • 30% Mid-Market
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.1
Sorting
Average: 8.3
7.7
In-App
Average: 8.4
7.3
On-Site
Average: 8.2
Verified User in Consulting
EC
The ability to have mulitple moderators without "showing" everyone to the respondents. Build in backroom functionality. AI autotagging and built in... Read review
AR
Very intuitive design. Flexible. Great Customer Support. Read review
Seller Details
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,485 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
(182)4.6 out of 5
Optimized for quick response
15th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Survicate features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    8.6
    Sorting
    Average: 8.3
    8.8
    In-App
    Average: 8.4
    8.5
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • JA
    I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much... Read review
    Krzysztof S.
    KS
    - reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan -... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Survicate
    Company Website
    Year Founded
    2013
    HQ Location
    Warsaw, MA
    Twitter
    @Survicate
    13,021 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 38% Mid-Market
Survicate features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.3
8.8
In-App
Average: 8.4
8.5
On-Site
Average: 8.2
JA
I recently decided to use survicate over other platforms; here are some of the reasons why: Incredibly easy-to-use interface. It is pretty much... Read review
Krzysztof S.
KS
- reliable tool fulfilling our needs - reasonable pricing (individual approach to a customer) - possibility to start with a free plan -... Read review
Seller Details
Seller
Survicate
Company Website
Year Founded
2013
HQ Location
Warsaw, MA
Twitter
@Survicate
13,021 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
(2,957)4.4 out of 5
Optimized for quick response
View top Consulting Services for Qualtrics Strategy & Research
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foun

    Users
    • Student
    • Research Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 45% Enterprise
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualtrics Strategy & Research features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.3
    8.3
    In-App
    Average: 8.4
    8.3
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • RL
    So far, the tool has allowed us to achieve everything we set out to do. and gives me Ease of use of response reports and overall easy to use website. Read review
    SF
    It is popular today due to its free availability. It is a research platform to help companies. Provided an efficient and easy to use platform. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,448 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,575 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foun

Users
  • Student
  • Research Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 45% Enterprise
  • 34% Mid-Market
Qualtrics Strategy & Research features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.3
8.3
In-App
Average: 8.4
8.3
On-Site
Average: 8.2
RL
So far, the tool has allowed us to achieve everything we set out to do. and gives me Ease of use of response reports and overall easy to use website. Read review
SF
It is popular today due to its free availability. It is a research platform to help companies. Provided an efficient and easy to use platform. Read review
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,448 Twitter followers
LinkedIn® Page
www.linkedin.com
5,575 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlytics features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.3
    7.6
    In-App
    Average: 8.4
    7.6
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • DK
    Userlytics allows us to gather customer feedback 10x faster and cheaper than we would if we worked with a research vendor. It has been an... Read review
    LH
    The dashboard is very well organized and intuitive. The ability to organize by teams and projects is very useful for our complex organizations.... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    44,957 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 33% Small-Business
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.3
7.6
In-App
Average: 8.4
7.6
On-Site
Average: 8.2
DK
Userlytics allows us to gather customer feedback 10x faster and cheaper than we would if we worked with a research vendor. It has been an... Read review
LH
The dashboard is very well organized and intuitive. The ability to organize by teams and projects is very useful for our complex organizations.... Read review
Seller Details
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
44,957 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hotjar features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.4
    Sorting
    Average: 8.3
    8.9
    In-App
    Average: 8.4
    8.5
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Events Services
    UE
    There is a versatile suite of tools included. Between heatmapping, session replay, and feedback surveys, and general surveys, HotJar can fill... Read review
    Shubham K.
    SK
    Heatmaps and Click Tracking: Hotjar offers dynamic heatmaps and click tracking, allowing us to visualize how users interact with your website.... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,641 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,903 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Marketing Director
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
Hotjar features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.4
Sorting
Average: 8.3
8.9
In-App
Average: 8.4
8.5
On-Site
Average: 8.2
Verified User in Events Services
UE
There is a versatile suite of tools included. Between heatmapping, session replay, and feedback surveys, and general surveys, HotJar can fill... Read review
Shubham K.
SK
Heatmaps and Click Tracking: Hotjar offers dynamic heatmaps and click tracking, allowing us to visualize how users interact with your website.... Read review
Seller Details
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,641 Twitter followers
LinkedIn® Page
www.linkedin.com
1,903 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. Designed for SaaS companies, product ma

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 89% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userback features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    8.7
    Sorting
    Average: 8.3
    9.2
    In-App
    Average: 8.4
    9.5
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Sports
    US
    Took us 10 minutes to install. Very simple and intuitive. Super easy UI for users. Cost effective. Read review
    Gustavo M.
    GM
    We love how Userback helps our team to be on top of their game regarding client feedback and team communication. We love how easy it is to use and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userback
    Year Founded
    2014
    HQ Location
    Brisbane
    Twitter
    @userbackio
    202 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. Designed for SaaS companies, product ma

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 89% Small-Business
  • 6% Mid-Market
Userback features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
8.7
Sorting
Average: 8.3
9.2
In-App
Average: 8.4
9.5
On-Site
Average: 8.2
Verified User in Sports
US
Took us 10 minutes to install. Very simple and intuitive. Super easy UI for users. Cost effective. Read review
Gustavo M.
GM
We love how Userback helps our team to be on top of their game regarding client feedback and team communication. We love how easy it is to use and... Read review
Seller Details
Seller
Userback
Year Founded
2014
HQ Location
Brisbane
Twitter
@userbackio
202 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(109)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product developme

    Users
    • Product Designer
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Maze features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    7.8
    Sorting
    Average: 8.3
    7.5
    In-App
    Average: 8.4
    7.6
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Jeroen d.
    JD
    The seamless integration with Figma and the preview option to check what the tester will experience Read review
    Ronald W.
    RW
    It's just perfect for unmoderated UX tests and allows a full range of different questions types like multiple choice, etc. I was stunned by the... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Maze
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, US
    Twitter
    @mazedesignHQ
    4,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product developme

Users
  • Product Designer
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 31% Small-Business
Maze features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.3
7.5
In-App
Average: 8.4
7.6
On-Site
Average: 8.2
Jeroen d.
JD
The seamless integration with Figma and the preview option to check what the tester will experience Read review
Ronald W.
RW
It's just perfect for unmoderated UX tests and allows a full range of different questions types like multiple choice, etc. I was stunned by the... Read review
Seller Details
Seller
Maze
Company Website
Year Founded
2018
HQ Location
San Francisco, US
Twitter
@mazedesignHQ
4,473 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
(149)4.5 out of 5
13th Easiest To Use in User Research software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dovetail features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.0
    8.1
    Sorting
    Average: 8.3
    6.3
    In-App
    Average: 8.4
    7.0
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Hannah May F.
    HF
    It is safe to say that I am a major fan of Dovetail! Since being introduced to it a couple of years back it has been my go-to software whenever I'm... Read review
    BD
    The most helpful aspect of Dovetail is how it simplifies organizing and analyzing qualitative research data in one place. Its tagging system and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,189 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
Dovetail features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.0
8.1
Sorting
Average: 8.3
6.3
In-App
Average: 8.4
7.0
On-Site
Average: 8.2
Hannah May F.
HF
It is safe to say that I am a major fan of Dovetail! Since being introduced to it a couple of years back it has been my go-to software whenever I'm... Read review
BD
The most helpful aspect of Dovetail is how it simplifies organizing and analyzing qualitative research data in one place. Its tagging system and... Read review
Seller Details
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,189 Twitter followers
LinkedIn® Page
au.linkedin.com
188 employees on LinkedIn®
(112)4.8 out of 5
6th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company.. Marvin is your

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marvin features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.3
    Sorting
    Average: 8.3
    7.6
    In-App
    Average: 8.4
    7.9
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Ka S.
    KS
    Marvin has become an essential tool in my research workflow. One of the most impressive features is the fast and nearly error-free transcription of... Read review
    Andy B.
    AB
    Honestly, Marvin has completely changed the way I do research. The transcription feature is a lifesaver—it’s fast, accurate, and even works with... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Marvin
    Company Website
    Year Founded
    2022
    HQ Location
    Oakland, CA
    Twitter
    @HeyMarvinApp
    321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company.. Marvin is your

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 32% Small-Business
Marvin features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.3
Sorting
Average: 8.3
7.6
In-App
Average: 8.4
7.9
On-Site
Average: 8.2
Ka S.
KS
Marvin has become an essential tool in my research workflow. One of the most impressive features is the fast and nearly error-free transcription of... Read review
Andy B.
AB
Honestly, Marvin has completely changed the way I do research. The transcription feature is a lifesaver—it’s fast, accurate, and even works with... Read review
Seller Details
Seller
Marvin
Company Website
Year Founded
2022
HQ Location
Oakland, CA
Twitter
@HeyMarvinApp
321 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(100)4.4 out of 5
Optimized for quick response
14th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

    Users
    • Product Designer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprig features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    7.3
    Sorting
    Average: 8.3
    9.3
    In-App
    Average: 8.4
    7.6
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Kamaldeep S.
    KS
    Automate Survey creation. It enables teams to understand and optimize their products Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprig
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @Sprig
    2,120 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    255 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprig is a product experience platform built for researchers who need fast, relevant user insights. Powered by AI, Sprig helps you do more research in less time by capturing and analyzing real-time fe

Users
  • Product Designer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 32% Enterprise
Sprig features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
7.3
Sorting
Average: 8.3
9.3
In-App
Average: 8.4
7.6
On-Site
Average: 8.2
Kamaldeep S.
KS
Automate Survey creation. It enables teams to understand and optimize their products Read review
Seller Details
Seller
Sprig
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@Sprig
2,120 Twitter followers
LinkedIn® Page
www.linkedin.com
255 employees on LinkedIn®
(71)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

    Users
    No information available
    Industries
    • Financial Services
    • Higher Education
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEVO features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.3
    8.1
    In-App
    Average: 8.4
    7.9
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Financial Services
    UF
    We found the feedback, heat map, and drivers very valuable. We also appreciated that setting up a test was easy. We submitted some pages and target... Read review
    Verified User in Food & Beverages
    AF
    We were astounded by the level of detail we were able to get from our Wevo analysis. However, even more helpful is having the analysts pull out the... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEVO
    Company Website
    Year Founded
    2017
    HQ Location
    Boston, Massachusetts
    Twitter
    @Wevoconversion
    1,060 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

Users
No information available
Industries
  • Financial Services
  • Higher Education
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
WEVO features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.3
8.1
In-App
Average: 8.4
7.9
On-Site
Average: 8.2
Verified User in Financial Services
UF
We found the feedback, heat map, and drivers very valuable. We also appreciated that setting up a test was easy. We submitted some pages and target... Read review
Verified User in Food & Beverages
AF
We were astounded by the level of detail we were able to get from our Wevo analysis. However, even more helpful is having the analysts pull out the... Read review
Seller Details
Seller
WEVO
Company Website
Year Founded
2017
HQ Location
Boston, Massachusetts
Twitter
@Wevoconversion
1,060 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Product Experience features and usability ratings that predict user satisfaction
    7.7
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.3
    8.5
    In-App
    Average: 8.4
    7.7
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Outsourcing/Offshoring
    UO
    I love the feature of a centralized view designed specifically for Customer Success Managers. Information has been clearly provided in a... Read review
    Verified User in Alternative Dispute Resolution
    CA
    The key feature is customer biased /centric product management.The clutter free analytics aid to make apt decisions Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,286 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,065 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
Gainsight Product Experience features and usability ratings that predict user satisfaction
7.7
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.3
8.5
In-App
Average: 8.4
7.7
On-Site
Average: 8.2
Verified User in Outsourcing/Offshoring
UO
I love the feature of a centralized view designed specifically for Customer Success Managers. Information has been clearly provided in a... Read review
Verified User in Alternative Dispute Resolution
CA
The key feature is customer biased /centric product management.The clutter free analytics aid to make apt decisions Read review
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,286 Twitter followers
LinkedIn® Page
www.linkedin.com
1,065 employees on LinkedIn®
(63)4.8 out of 5
2nd Easiest To Use in User Research software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Enterprise
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rally UXR features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.5
    Sorting
    Average: 8.3
    6.9
    In-App
    Average: 8.4
    6.3
    On-Site
    Average: 8.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • AD
    Because of Rally, we've been able to grow our UX Research practice to speak with an entirely new user group we haven't been able to speak with... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rally UXR
    Year Founded
    2021
    HQ Location
    New York, US
    Twitter
    @rallyuxr
    141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Enterprise
  • 41% Mid-Market
Rally UXR features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.5
Sorting
Average: 8.3
6.9
In-App
Average: 8.4
6.3
On-Site
Average: 8.2
AD
Because of Rally, we've been able to grow our UX Research practice to speak with an entirely new user group we haven't been able to speak with... Read review
Seller Details
Seller
Rally UXR
Year Founded
2021
HQ Location
New York, US
Twitter
@rallyuxr
141 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®