Overall Satisfaction Score
99
The Top 20 Remote Support Software
Check out this list of the top Remote Support Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
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The Top 20 Remote Support Software
Top Industries of Reviewers:
Information Technology and Services
57%
Computer & Network Security
27%
Hospital & Health Care
9%
Manufacturing
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.4
9.3
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
98
Top Industries of Reviewers:
Information Technology and Services
61%
Computer & Network Security
32%
Hospital & Health Care
4%
Computer Networking
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 9.4
9.0
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
88
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
25%
Financial Services
17%
Computer & Network Security
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
83
Top Industries of Reviewers:
Information Technology and Services
61%
Renewables & Environment
17%
Computer & Network Security
12%
Computer Software
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
80
Top Industries of Reviewers:
Information Technology and Services
63%
Computer & Network Security
24%
Telecommunications
6%
Hospital & Health Care
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.4
9.3
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
78
Top Industries of Reviewers:
Information Technology and Services
32%
Computer & Network Security
26%
Manufacturing
24%
Primary/Secondary Education
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
48%
Computer Software
30%
Marketing and Advertising
13%
Telecommunications
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
8.8
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.4
9.0
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
58%
Computer & Network Security
20%
Computer Software
16%
Computer Networking
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
68
Top Industries of Reviewers:
Accounting
45%
Information Technology and Services
25%
Hospital & Health Care
16%
Non-Profit Organization Management
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
67
Top Industries of Reviewers:
Information Technology and Services
89%
Computer Software
9%
Education Management
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
65
Top Industries of Reviewers:
Information Technology and Services
33%
Computer & Network Security
29%
Consulting
21%
Computer Software
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.4
9.0
Overall Satisfaction Score
65
Top Industries of Reviewers:
Financial Services
34%
Information Technology and Services
28%
Insurance
22%
Computer Software
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.4
9.8
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
55%
Computer Software
18%
Computer & Network Security
16%
Construction
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
57
Top Industries of Reviewers:
Information Technology and Services
65%
Computer & Network Security
29%
Computer Networking
4%
Computer Hardware
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.4
9.0
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
56
Top Industries of Reviewers:
Chemicals
29%
Information Technology and Services
25%
Mechanical or Industrial Engineering
25%
Medical Devices
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.3
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.4
9.8
Overall Satisfaction Score
56
Top Industries of Reviewers:
Financial Services
29%
Information Technology and Services
29%
Computer & Network Security
21%
Manufacturing
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
56
Top Industries of Reviewers:
Information Technology and Services
61%
Computer & Network Security
21%
Consumer Services
9%
Hospital & Health Care
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
54
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
31%
Computer & Network Security
9%
Marketing and Advertising
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.4
8.9
Overall Satisfaction Score
54
Top Industries of Reviewers:
Information Technology and Services
56%
Higher Education
15%
Computer & Network Security
14%
Hospital & Health Care
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
54
Top Industries of Reviewers:
Computer Software
36%
Information Technology and Services
27%
Consumer Goods
18%
Financial Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.9
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