Medical spa software manages administrative and clinical business functions for specialized spas providing medical procedures and elective cosmetic and aesthetic procedures. Commonly, this refers to clinics that offer plastic surgery and dermatological procedures. Medical spas use this software to protect sensitive patient information and clinical documentation, coordinate post-procedure care such as referrals and prescribing medication, and manage their practice from front to back. Additionally, these products may offer features for inventory management, telehealth, merchant services, and connected hardware like kiosks and tablets.
Medical spa software is distinct from spa and salon management software. While both solutions offer the same standard scheduling and marketing features, medical spa software also supports client management, clinical integrations, and health privacy compliance.
Medical spa software should provide enough functionality to be used as a standalone solution, but it can be used in conjunction with dedicated patient engagement software and medical billing software. Most medical spa software products offer native patient records functionality but should also integrate with EHR software.
To qualify for inclusion in the Medical Spa category, a product must:
- Manage client intake and scheduling
- Support client treatment from pre to post procedure
- Provide basic CRM functionality to support marketing and sales efforts
- Integrate with EHR or EMR solutions or provide native electronic records
- Comply with HIPAA or equivalent health information privacy regulations
