Reviews Summary: Customer Journey Analytics Software with Advanced Data Filtering Features
Currently there are 12 Customer Journey Analytics software products with Advanced Data Filtering features listed on G2, and together they have generated 2,302 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Customer Journey Analytics software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 12 Customer Journey Analytics software products that have Advanced Data Filtering features based on those criteria:
- Quality of Support: 8.9/10 average user rating
- Ease of Use: 8.5/10 average user rating
- Ease of Setup: 8.2/10 average user rating
To help you compare and find the best Customer Journey Analytics software product with the right Advanced Data Filtering functionality for your business, we have gathered some additional details and FAQs below.
What Customer Journey Analytics products with Advanced Data Filtering features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Customer Journey Analytics software products with Advanced Data Filtering capabilities according to G2 users:
- Glassbox is rated 4.9-stars and has 631 reviews
- Totango is rated 4.3-stars and has 346 reviews
- Adobe Campaign is rated 4.1-stars and has 278 reviews
- MoEngage is rated 4.5-stars and has 260 reviews
What Customer Journey Analytics software products with Advanced Data Filtering capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Customer Journey Analytics software products with Advanced Data Filtering capabilities:
- Glassbox is rated 4.9-stars with 631 reviews.
- MoEngage is rated 4.5-stars with 260 reviews.
- Optimove is rated 4.6-stars with 118 reviews.
- impact.com is rated 4.6-stars with 99 reviews.
- Flockrush is rated 4.9-stars with 11 reviews.
Which software products with Advanced Data Filtering features are the highest rated on G2?
These are the Customer Journey Analytics software products offering Advanced Data Filtering capabilities and have the highest ratings:
- Glassbox has received 631 reviews and is rated 4.9-stars.
- Optimove has received 118 reviews and is rated 4.6-stars.
- impact.com has received 99 reviews and is rated 4.6-stars.
- MoEngage has received 260 reviews and is rated 4.5-stars.
- Constant Contact Advanced Automation & CRM Platform has received 172 reviews and is rated 4.5-stars.
Review Snippets for Customer Journey Analytics Software with Advanced Data Filtering Features
Below are questions we ask of all Customer Journey Analytics software users on G2. The answers are specific to the most popular software products that offer Advanced Data Filtering capabilities. These user responses provide more insight into the most-reviewed Customer Journey Analytics software and their Advanced Data Filtering features listed on G2.
| Questions | Responses |
|---|---|
| Here is what users liked best about Customer Journey Analytics software with Advanced Data Filtering features. |
Constant Contact Advanced Automation & CRM Platform: "Worked as a "lite" version of more robust software - drips, logic chains, etc."
- Michael S., Marketing, Writing, Entrepreneurship, Small-Business (50 or fewer emp.)
impact.com: "Mediarails makes it easy to
Send emails in bulk and track their progress."
- Christine S., Online Marketing, Small-Business (50 or fewer emp.)
Totango: "Totango does a good job of connecting the dots between usage and account health. Its lists are extremely powerful if used well - we've been able to glean an incredible amount of insights about our customer base."
- Jake W., Product Manager at PipelineDeals, Small-Business (50 or fewer emp.)
|
| Here is what users liked least about Customer Journey Analytics software with Advanced Data Filtering features. |
Constant Contact Advanced Automation & CRM Platform: "Support is the worst. When calling in I regularly get hung up on. When I do get through to a support specialist, they are rarely able to resolve my problems so I usually end the conversation frustrated and with no follow up."
- Ryan F., Founder & Chief Automation Architect at Fungi Marketing, Small-Business (50 or fewer emp.)
impact.com: "User interface is not very friendly. Difficult for publishers to join a program for example we always have to add them an they cant simply add us."
- Alexandra D., Digital Marketing | Paid Media, Mid-Market (51-1000 emp.)
Totango: "Lots of product updates that are not good. Product has accessibility issues for blind users."
- Nick D., Mid-Market (51-1000 emp.)
|
| These are what users recommend to others considering popular Customer Journey Analytics software products with Advanced Data Filtering capabilities. |
Constant Contact Advanced Automation & CRM Platform: "I woukl absolutely recommend SharpSpring to any company, large or small."
- Mike K., Marketing Automation Specialist at Unika Vaev, Mid-Market (51-1000 emp.)
Totango: "Using the data from Totango we were able to develop a classification of our customers based on usage that has been adopted company-wide. Furthermore, we have built goals for our account managers solely using Totango data, that we wouldn't have otherwise."
- Johnny R., Strategic Account Director at Conductor, Inc., Mid-Market (51-1000 emp.)
impact.com: "If you are looking for a more efficient way to discover and work with affiliates and influencers I highly recommend you give Mediarails a try. It cuts down on time by making it possible to send out bulk emails and it allows for you to build brand advocates and real relationships by making it easy to track progress."
- Christine S., Online Marketing, Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
Constant Contact Advanced Automation & CRM Platform: "Comprehensive marketing automation"
- Michael S., Marketing, Writing, Entrepreneurship, Small-Business (50 or fewer emp.)
impact.com: "I’m using Mediarails to reach out to select groups of influencers, quickly and efficiently which saves everyone time and money. This builds real relationships between influencers and brands."
- Christine S., Online Marketing, Small-Business (50 or fewer emp.)
Totango: "Churn, Product feature tracking, Account health."
- Jake W., Product Manager at PipelineDeals, Small-Business (50 or fewer emp.)
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