Best Bot Platforms

Matthew Miller
MM
Researched and written by Matthew Miller

Bot platforms are used to build and deploy interactive chatbots. Companies utilize these tools to create intelligent, conversational bots to interact with customers and help provide information to users.

These platforms provide development tools like frameworks and API toolsets for customizable bot creation. Therefore, code extensibility is critical to these platforms. The bots built on these platforms are typically scalable and, thus, capable of simultaneously operating across multiple communication channels and devices. They also provide maintenance features to combat issues that arise after publishing.

Many bot platforms are built on top of artificial intelligence softwareand machine learning (ML) software for advanced performance and analytics. They also utilize natural language processing (NLP) software to interpret text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Support bot deployment capabilities
Offer bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updating published bots.
Be code extensible

Best Bot Platforms At A Glance

Leader:
Kore.AI
Kore.AI
Highest Performer:
Botpress
Botpress
Easiest to Use:
Qualified
Qualified
Best Free Software:
Drift
Drift
Top Trending:
Botpress
Botpress
Show LessShow More
Easiest to Use:
Qualified
Qualified
Best Free Software:
Drift
Drift
Top Trending:
Botpress
Botpress

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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174 Listings in Bot Platforms Available
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    G2 Score
Kore.AI
(395)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Bot Platforms software
View top Consulting Services for Kore.AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore.ai is a low-code, no-code platform designed for building conversational AI and integrating with various enterprise solutions.
    • Users like the platform's user-friendly interface, flexibility, comprehensive integration options, and the ability to quickly build various features, along with the support from the helpful team.
    • Users experienced issues such as the platform's instability, slow loading times, lack of certain features like a dark theme and drag-and-drop option, and difficulties in communication for quick turnaround.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Features
    92
    Chatbot Development
    86
    Easy Creation
    65
    Integrations
    65
    Cons
    Usage Limitations
    43
    Slow Performance
    32
    Learning Curve
    31
    Software Bugs
    27
    Poor Documentation
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore.ai is a low-code, no-code platform designed for building conversational AI and integrating with various enterprise solutions.
  • Users like the platform's user-friendly interface, flexibility, comprehensive integration options, and the ability to quickly build various features, along with the support from the helpful team.
  • Users experienced issues such as the platform's instability, slow loading times, lack of certain features like a dark theme and drag-and-drop option, and difficulties in communication for quick turnaround.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Features
92
Chatbot Development
86
Easy Creation
65
Integrations
65
Cons
Usage Limitations
43
Slow Performance
32
Learning Curve
31
Software Bugs
27
Poor Documentation
24
Kore.AI features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,617 Twitter followers
LinkedIn® Page
www.linkedin.com
1,151 employees on LinkedIn®
Drift
(1,251)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Bot Platforms software
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    181
    Helpful
    159
    Features
    100
    Lead Generation
    84
    Chat Features
    71
    Cons
    Missing Features
    48
    Notification Issues
    37
    Inadequate Notifications
    28
    Learning Curve
    28
    Chat Management
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    7.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
181
Helpful
159
Features
100
Lead Generation
84
Chat Features
71
Cons
Missing Features
48
Notification Issues
37
Inadequate Notifications
28
Learning Curve
28
Chat Management
26
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
7.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,629 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Get a quote

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Qualified
(1,205)4.9 out of 5
1st Easiest To Use in Bot Platforms software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    279
    Helpful
    243
    Ease of Use
    197
    Features
    194
    Customer Service
    193
    Cons
    Learning Curve
    73
    Missing Features
    66
    Steep Learning Curve
    46
    Limited Features
    31
    Limited Customization
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.9
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualified.com
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
279
Helpful
243
Ease of Use
197
Features
194
Customer Service
193
Cons
Learning Curve
73
Missing Features
66
Steep Learning Curve
46
Limited Features
31
Limited Customization
30
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.9
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Qualified.com
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
635 Twitter followers
LinkedIn® Page
www.linkedin.com
237 employees on LinkedIn®
Get a quote
IBM watsonx Assistant
(325)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM watsonx Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    AI Integration
    14
    NLP Capabilities
    13
    Understanding
    13
    Efficiency
    12
    Cons
    Learning Curve
    9
    Understanding Issues
    8
    Expensive
    7
    Complexity
    6
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,859 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    331,391 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 37% Small-Business
IBM watsonx Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
AI Integration
14
NLP Capabilities
13
Understanding
13
Efficiency
12
Cons
Learning Curve
9
Understanding Issues
8
Expensive
7
Complexity
6
Integration Issues
5
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.1
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.5
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,859 Twitter followers
LinkedIn® Page
www.linkedin.com
331,391 employees on LinkedIn®
Ownership
SWX:IBM
Read IBM watsonx Assistant Reviews
Botpress
(366)4.6 out of 5
7th Easiest To Use in Bot Platforms software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for building AI-powered chatbots, offering a user-friendly visual flow builder, natural language understanding, and customization options.
    • Users frequently mention the ease of implementation, the helpfulness of the tutorials and community support, and the flexibility and power of the platform.
    • Reviewers experienced issues with unstable features, slow customer support responses, sudden page reloads, and a steep learning curve for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    216
    Features
    119
    Integrations
    119
    Easy Integrations
    112
    Chatbot Development
    111
    Cons
    Learning Curve
    89
    Missing Features
    55
    Limited Features
    54
    Steep Learning Curve
    47
    AI Limitations
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.7
    8.4
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for building AI-powered chatbots, offering a user-friendly visual flow builder, natural language understanding, and customization options.
  • Users frequently mention the ease of implementation, the helpfulness of the tutorials and community support, and the flexibility and power of the platform.
  • Reviewers experienced issues with unstable features, slow customer support responses, sudden page reloads, and a steep learning curve for beginners.
Botpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
216
Features
119
Integrations
119
Easy Integrations
112
Chatbot Development
111
Cons
Learning Curve
89
Missing Features
55
Limited Features
54
Steep Learning Curve
47
AI Limitations
34
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.1
Quality of Support
Average: 8.7
8.4
AI Text Generation
Average: 8.5
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,541 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Google Cloud Dialogflow
(134)4.4 out of 5
View top Consulting Services for Google Cloud Dialogflow
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Dialogflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Features
    25
    NLP Capabilities
    20
    Artificial Intelligence
    18
    Chatbot Development
    18
    Cons
    Cost
    15
    Expensive
    14
    Usage Limitations
    13
    Limitations
    11
    Limited Customization
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Dialogflow features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,705,077 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310,061 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 33% Enterprise
Google Cloud Dialogflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Features
25
NLP Capabilities
20
Artificial Intelligence
18
Chatbot Development
18
Cons
Cost
15
Expensive
14
Usage Limitations
13
Limitations
11
Limited Customization
10
Google Cloud Dialogflow features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,705,077 Twitter followers
LinkedIn® Page
www.linkedin.com
310,061 employees on LinkedIn®
Read Google Cloud Dialogflow Reviews
LivePerson
(171)4.2 out of 5
Optimized for quick response
9th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

    Users
    No information available
    Industries
    • Internet
    • Retail
    Market Segment
    • 45% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LivePerson Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    11
    Features
    10
    Ease of Use
    9
    Chat Features
    6
    Customer Support
    6
    Cons
    Limited Features
    7
    Missing Features
    7
    Inadequate Reporting
    5
    Learning Curve
    4
    Poor Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LivePerson features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LivePerson
    Company Website
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,837 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

Users
No information available
Industries
  • Internet
  • Retail
Market Segment
  • 45% Mid-Market
  • 37% Enterprise
LivePerson Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
11
Features
10
Ease of Use
9
Chat Features
6
Customer Support
6
Cons
Limited Features
7
Missing Features
7
Inadequate Reporting
5
Learning Curve
4
Poor Reporting
4
LivePerson features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
LivePerson
Company Website
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,837 Twitter followers
LinkedIn® Page
www.linkedin.com
1,417 employees on LinkedIn®
Get a quote
Twixor
(70)4.9 out of 5
4th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

    Users
    • Conference Producer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Twixor is a workflow builder tool that allows users to map customer interactions, build AI workflows, automate billing management, and create conversational bots with minimal coding required.
    • Reviewers appreciate Twixor's user-friendly interface, its ability to generate pricing plans quickly, the efficiency of its AI features, and the convenience of its analytics dashboard.
    • Reviewers mentioned that the platform can slow down under heavy server load, the initial setup of certain features can be challenging, and the lack of beginner-friendly pop-ups and customization options for the analytics dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twixor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    44
    Helpful
    31
    Automation
    30
    Easy Integrations
    30
    Cons
    Learning Curve
    24
    Steep Learning Curve
    14
    Difficult Learning
    11
    Limited Customization
    9
    Difficult Setup
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twixor features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twixor
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

Users
  • Conference Producer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Twixor is a workflow builder tool that allows users to map customer interactions, build AI workflows, automate billing management, and create conversational bots with minimal coding required.
  • Reviewers appreciate Twixor's user-friendly interface, its ability to generate pricing plans quickly, the efficiency of its AI features, and the convenience of its analytics dashboard.
  • Reviewers mentioned that the platform can slow down under heavy server load, the initial setup of certain features can be challenging, and the lack of beginner-friendly pop-ups and customization options for the analytics dashboard.
Twixor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
44
Helpful
31
Automation
30
Easy Integrations
30
Cons
Learning Curve
24
Steep Learning Curve
14
Difficult Learning
11
Limited Customization
9
Difficult Setup
7
Twixor features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.7
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Twixor
Company Website
Year Founded
2019
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
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Microsoft Copilot Studio
(58)4.4 out of 5
View top Consulting Services for Microsoft Copilot Studio
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Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Small-Business
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Copilot Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Chatbot Development
    9
    Efficiency
    9
    Easy Integrations
    6
    User Interface
    5
    Cons
    Limited Customization
    4
    Learning Curve
    3
    Chat Management
    2
    Expensive
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Copilot Studio features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    7.1
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,004,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Small-Business
  • 38% Enterprise
Microsoft Copilot Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Chatbot Development
9
Efficiency
9
Easy Integrations
6
User Interface
5
Cons
Limited Customization
4
Learning Curve
3
Chat Management
2
Expensive
2
Limited Features
2
Microsoft Copilot Studio features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
7.1
AI Text Generation
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,004,961 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT
Read Microsoft Copilot Studio Reviews
Voiceflow
(57)4.7 out of 5
10th Easiest To Use in Bot Platforms software
View top Consulting Services for Voiceflow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Voiceflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    31
    Customer Support
    23
    Helpful
    21
    Easy Integrations
    20
    Cons
    Missing Features
    11
    Usage Limitations
    9
    Complexity
    8
    Software Bugs
    8
    Complexity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voiceflow features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.6
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @VoiceflowHQ
    6,920 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

Users
No information available
Industries
  • Computer Software
Market Segment
  • 60% Small-Business
  • 21% Enterprise
Voiceflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
31
Customer Support
23
Helpful
21
Easy Integrations
20
Cons
Missing Features
11
Usage Limitations
9
Complexity
8
Software Bugs
8
Complexity Issues
7
Voiceflow features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.6
AI Text Generation
Average: 8.5
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@VoiceflowHQ
6,920 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Haptik
(155)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

    Users
    • Product Manager
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Haptik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    32
    Ease of Use
    28
    Features
    25
    Customer Support
    22
    Efficiency
    13
    Cons
    Missing Features
    10
    AI Limitations
    8
    Bot Functionality
    6
    Delays
    6
    Expensive
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Haptik features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    6.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    315 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

Users
  • Product Manager
Industries
  • Insurance
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Haptik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
32
Ease of Use
28
Features
25
Customer Support
22
Efficiency
13
Cons
Missing Features
10
AI Limitations
8
Bot Functionality
6
Delays
6
Expensive
6
Haptik features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
6.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,069 Twitter followers
LinkedIn® Page
www.linkedin.com
315 employees on LinkedIn®
Read Haptik Reviews
Gupshup
(55)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gupshup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    21
    Helpful
    15
    Staff Support
    11
    Easy Integrations
    10
    Cons
    Dashboard Issues
    4
    Poor Customer Support
    4
    Data Analytics Issues
    3
    Delayed Response
    3
    Inadequate Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gupshup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    7.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gupshup
    Year Founded
    2004
    HQ Location
    San Francisco, US
    Twitter
    @gupshup
    3,031 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,297 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

Users
No information available
Industries
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 29% Enterprise
Gupshup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
21
Helpful
15
Staff Support
11
Easy Integrations
10
Cons
Dashboard Issues
4
Poor Customer Support
4
Data Analytics Issues
3
Delayed Response
3
Inadequate Reporting
3
Gupshup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
7.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Gupshup
Year Founded
2004
HQ Location
San Francisco, US
Twitter
@gupshup
3,031 Twitter followers
LinkedIn® Page
www.linkedin.com
1,297 employees on LinkedIn®
Read Gupshup Reviews
Amazon Lex
(37)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amazon Lex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    NLP Capabilities
    4
    Artificial Intelligence
    2
    Communication
    2
    Easy Integrations
    2
    Integrations
    2
    Cons
    Limited Language Support
    2
    Chatbot Limitations
    1
    Chat Functionality Issues
    1
    Expensive
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Lex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    7.8
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,228,524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,150 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 32% Small-Business
Amazon Lex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
NLP Capabilities
4
Artificial Intelligence
2
Communication
2
Easy Integrations
2
Integrations
2
Cons
Limited Language Support
2
Chatbot Limitations
1
Chat Functionality Issues
1
Expensive
1
Integration Issues
1
Amazon Lex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 8.7
7.8
AI Text Generation
Average: 8.5
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,228,524 Twitter followers
LinkedIn® Page
www.linkedin.com
143,150 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read Amazon Lex Reviews
Rep AI
(56)4.9 out of 5
8th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rep AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Customer Engagement
    11
    AI Integration
    8
    Customer Success
    6
    Ease of Use
    6
    Cons
    Expensive
    2
    Poor Customer Support
    2
    Learning Curve
    1
    Limited Customization
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rep AI features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rep AI
    Year Founded
    2020
    HQ Location
    United States
    Twitter
    @TeamRepAI
    281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
Rep AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Customer Engagement
11
AI Integration
8
Customer Success
6
Ease of Use
6
Cons
Expensive
2
Poor Customer Support
2
Learning Curve
1
Limited Customization
1
Notification Issues
1
Rep AI features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Rep AI
Year Founded
2020
HQ Location
United States
Twitter
@TeamRepAI
281 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Read Rep AI Reviews
Leena AI Autonomous Agent
(142)4.6 out of 5
12th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leena AI's Autonomous Agent creates a frictionless experience for enterprises to bring their entire technology stack together without integrations to perform complex multi-app tasks in seconds. It eli

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 72% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Leena AI is a platform that automates responses to HR-related queries and manages tickets.
    • Reviewers frequently mention the platform's ability to resolve queries quickly, automate mundane HR tasks, and provide a user-friendly interface for both employees and HR staff.
    • Users reported occasional system glitches and issues with APIs, and some expressed a desire for more customization in the bot's tone.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Leena AI Autonomous Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Helpful
    30
    Customer Support
    29
    Efficiency
    27
    HR Management
    16
    Cons
    Technical Issues
    9
    Reporting Issues
    6
    AI Limitations
    4
    Poor Understanding
    4
    Software Bugs
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @LeenaAI_
    330 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leena AI's Autonomous Agent creates a frictionless experience for enterprises to bring their entire technology stack together without integrations to perform complex multi-app tasks in seconds. It eli

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 72% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Leena AI is a platform that automates responses to HR-related queries and manages tickets.
  • Reviewers frequently mention the platform's ability to resolve queries quickly, automate mundane HR tasks, and provide a user-friendly interface for both employees and HR staff.
  • Users reported occasional system glitches and issues with APIs, and some expressed a desire for more customization in the bot's tone.
Leena AI Autonomous Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Helpful
30
Customer Support
29
Efficiency
27
HR Management
16
Cons
Technical Issues
9
Reporting Issues
6
AI Limitations
4
Poor Understanding
4
Software Bugs
4
Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@LeenaAI_
330 Twitter followers
LinkedIn® Page
www.linkedin.com
302 employees on LinkedIn®
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