EMR Software

The only bugs I've run into was while I was creating templates. Sometimes my changes would not save and I would have to go back and make the changes. I also wish there was a whiteboard feature for telehealth sessions and the ability to screen share a specific worksheet. Review collected by and hosted on G2.com.

Offering a HIPAA-compliant EHR and telehealth platform. The affordability is unmatched for the extensive features it offers. Review collected by and hosted on G2.com.

It has been a bit of a process to tweak the system to be what we needed it to be, but we have had a positive experience with getting the changes made that are necessary for that to be the case. Review collected by and hosted on G2.com.

EHR Your Way solves the problems of having all of our records in one place, making documentation simple and easy, and allowing us to do all that we need to do within the system. From initial contact, to scheduling and admitting, and getting the paperwork we need, all of the aspects of EHR Your Way are working together seamlessly to make sure that our practice is a well-oiled machine. It makes my job easier, manages my time more efficiently, and I can trust that all of my information is stored securely and protected. Review collected by and hosted on G2.com.

The "dings" given if a patient chooses not to give an email address for MIPS reporting. There is not an option to bypass it without having a negative impact for MIPS. With our demographic, a lot of our patients do not use email. Review collected by and hosted on G2.com.

Tracking is a big one for us. When a doctor says he or she only spent 10 minutes with the patient, we can pull reports. Also, the reports for how many patients a technician worked up in a day, week or month. We can see our inefficiencies and try to improve. Review collected by and hosted on G2.com.

I wish that it integrated with an exercise-platform like Physitrack. Review collected by and hosted on G2.com.

Practice Better allows me to manage both clinical and administrative tasks seamlessly within one platform. On the clinical side, I can document client sessions, communicate through secure messaging, schedule appointments with Google Calendar integration to prevent double-booking, process online payments, conduct telehealth sessions, and deliver virtual programs. Administratively, the platform enables me to invoice vendors for contract work, monitor key performance indicators through built-in reporting, and create and assign tasks for both myself and my clients. This all-in-one functionality streamlines my workflow, saves time, and supports more efficient and professional client care. Review collected by and hosted on G2.com.

The initial setup does take a bit of time, but that’s only because the team is so thorough in tailoring everything to your practice. It’s not really a downside — just a reflection of the care they put into delivering a customized experience. Review collected by and hosted on G2.com.

With other systems you have to use different platforms for different things (billing, documenting, HEP etc). With Spry everything is in one place — from faxing and billing to scheduling, documentation, insurance confirmations, HEP and more. It’s a centralized, all-in-one solution that saves time and reduces stress. Review collected by and hosted on G2.com.

One thing is for an "admin staff" to have calendar access they need to pay which is annoying, be great if "admin staff" could have a limited calendar access that can not bill for client things but can book staff meetings and such Review collected by and hosted on G2.com.

improved calendar use and booking and billing system has reduced staff time greatly and client forms all kept in one place once signed is amazing instead of scanning and saving in different system Review collected by and hosted on G2.com.

There are still a few things that are a bit clunky, but they are always changing and improving these. For NZ-based physios the most difficult thing for me currently is not being able to invoice an appointment until an ACC claim is linked. Meaning you can't generate an invoice for a surcharge +/- email a receipt/invoice until after you have lodged the ACC claim and attached it to the appointment. Review collected by and hosted on G2.com.

Ease of invoicing

Easier note-taking Review collected by and hosted on G2.com.

"One thing I’d like to see improved is easier access to client profiles. Right now, it sometimes takes a few extra clicks to get where you need to go. It would be great if clicking on a client’s name took you directly to their full profile from any page." Review collected by and hosted on G2.com.

Opus is solving a lot of the inefficiencies we used to face with scheduling, documentation, and client management. Before, we were juggling multiple systems that didn’t communicate well, which slowed everything down. Now, with Opus, everything is in one place, it’s faster, more organized, and helps us focus more on client care instead of admin work. It’s made our entire workflow more efficient and less stressful. Review collected by and hosted on G2.com.

Learning Curve: Initially, some features took time to fully understand, but the support team was always there to help.

Customization Limitations: While the system is robust, I found a few areas where more customization options would be beneficial. Review collected by and hosted on G2.com.

It helped me to set up the service and helped me with the I can't thank Pabau and their amazing team enough for the incredible support I've received. As someone who isn't very tech-savvy, having access to assistance whenever I need it has been invaluable.

I've been with Pabau for the past year, and I appreciate the regular calls from the success team. They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate more bookings.

Overall, I highly recommend Pabau to anyone looking for a reliable partner in managing their clinic! Review collected by and hosted on G2.com.

Sometimes even the most simple tasks are not as intuitive as I may have initially thought Review collected by and hosted on G2.com.

Streamlining client records and making UAs super easy Review collected by and hosted on G2.com.

So far we haven't come across any issues that we don't like. If Payments could be integrated with Ezyvet that would be awesome. (We would have used Weave for payments, but it didn't integrate and the charges were more than what we were paying with our current provider.) Because I love the functionality of Weave, I would love if they developed an HR tool with AI dictation for corrective action and performance review meetings that could be uploaded into their personnel file. Review collected by and hosted on G2.com.

It gives us better access to our clients - communication is so vital when working with clients and their pets. The owners are who we work with day to day, but we are treating a patient that can't tell us anything. Making sure we are in close communication, especially when patients are in critical condition, is one of the most beneficial features for us. The customizable forms have helped us set ourselves up for success in being able to send those ahead of time, making check in and processing times more efficient and smooth. Review collected by and hosted on G2.com.

The patient portal could be a little better, but overall, there is not much that I do not like about Medent. Review collected by and hosted on G2.com.

Medent has a great suite of reports that are easily accessed. The EHR is very easy to use and is very intuitive. We use it for scheduling, billing, posting payments, maintaining patient records - basically everything that a medical office needs, except for accounting/banking (we use Quickbooks). It integrates easily with Excel and Adobe Acrobat. Review collected by and hosted on G2.com.

Multiple LLCs can be tricky to implement. If all of your locations follow the same logo, branding, names, this is not an issue. We have locations with different business names, logos, and share 1 AMD office key. Phreesia wasn't built for the level of granular customization. Review collected by and hosted on G2.com.

Phreesia is helping us streamline patient intake, improve operational efficiency, and enhance the overall patient experience. By digitizing and automating the check-in process, it reduces administrative burdens for our staff and minimizes errors. The platform also provides powerful analytics that allow us to track performance metrics and identify areas for improvement. This has not only saved time but also enabled us to make data-driven decisions that positively impact both our patients and our business operations. Review collected by and hosted on G2.com.

ECP could improve the bowel monitoring process. There is not really anything in place currently to be able to quickly see who has not had a BM in x amount of days. This would be a huge benfit to our staff and residents. Additionally a "911 quick print" button would be very helpful for emergency situations. This could allow staff to be able to print all needed info in one click of a button. Review collected by and hosted on G2.com.

ECP is a very quick, sleek and smooth EMAR system. Our previous EMAR was so slow and caused a significant amount of issues for many years. Review collected by and hosted on G2.com.

I would like the system to be available for chat 24 hours, but they always help me in a timely manner. Review collected by and hosted on G2.com.

ClinicMind is solving several problems for me by providing an efficient, user-friendly system for managing medical records. It allows for quick access to patient information, streamlines documentation, and improves overall organization. This has significantly reduced the time spent on administrative tasks, allowing me to focus more on patient care. Additionally, their excellent customer service and ongoing support ensure that I can always rely on the system, making my practice more efficient and productive Review collected by and hosted on G2.com.

I have not found any downsides so far. If I have to come up with one thing, is that our families often question certain features we allow to be offered, such as labels and insurance. I wish there was a way to provide that information, directly with those offers, that it is not offered directly by the university. Nor do we have information about the products/services. Review collected by and hosted on G2.com.

It has taken us from a paper health management system to a digital system. Review collected by and hosted on G2.com.

I would like to see group billing. I provide services to a school and it would be nice to put all the invoices under one payer/header to make it a little easier but I may just not have found the way to do this as of yet. I am able to bill by student, which the school likes so it has worked out overall. Review collected by and hosted on G2.com.

I needed a solution that had everything in one place. I wanted to be able to have my schedule, keep my notes and evaluations, bill private pay and bill insurance but in an organized and easy way and this was the only option that I found that met all my needs. The biggest selling point was the ability to collect data and see graphs showing me when the goal was worked on and be able to see the progression over time. When writing progress reports this is vital information and it is both easy to enter and easy to see when report time comes around. Review collected by and hosted on G2.com.

I wish they were still partnered with NextGen EHR. Review collected by and hosted on G2.com.

We had no choice for merchant services. Rectangle Health offered a bridge solution for us when we had no idea what we would do next. Review collected by and hosted on G2.com.

Klara needs to be whitelisted with Mod Med. Also when a patient cancels or requests to reschedule, it takes the patient off the schedule - which is great. But if the patien then turns around before the appointment and changes it to Confirm, it puts them back in that slot. At times this creates double booking because that slot could have already been filled. Review collected by and hosted on G2.com.

We were having to make alot of outbound calls, especially from the call center. So our answering phones percentage was extremely poor. Having Klara being used by the call center has allowed our answer rate to be at 80% and higher for inbound calls. We were struggling at 50% answer rate. When a patient is scheduled an appt, either via the call center or after a check out, Klara automatically sends them their scheduled appt date and time. We have been able to send requests for certain information and patients are able to submit it through Klara and it is imported into their chart. Review collected by and hosted on G2.com.

I don't dislike much about Nextech besides the fact that if you try to use Google for their website the universal login page is not the first thing to pop up. Review collected by and hosted on G2.com.

Makes it easy to keep track of patients Review collected by and hosted on G2.com.