As a small business owner without a tech background, I knew I had to outsource IT. Electric IT Hub lets me see all of my systems in one simple dashboard, so I can quickly check for any risks and get on with my day. The layout is clean and user-friendly. I really appreciate the flexible pricing. You only pay for what you need, and it’s easy to add on services if your business grows. What surprised me the most was how great the customer service is. From the first call, Julian helped me figure out exactly what services would benefit my business without over-selling any upgrades. After signing the contract, I was assigned a success manager, Kirsten, who’s been amazing. She’s responsive, helpful, and just a genuinely nice person. If you’re looking for a one-stop shop for IT with a team that really cares about its customers, Electric is the way to go.

The simple and easy to use interface makes onboarding and off-boarding team members and devices quick and efficient. Pricing is clear and transparent, and the range and ease of integrations offered meets 99% of our needs. Their customer support has always been helpful and very responsive.

IT Hub gives us excellent, direct insight into our fleet of machines and their status. The platform makes it very easy to see where the issues are and how to solve them. In many cases, notification emails with instructions for the end user are automatically triggered from the platform to help them resolve their own issues.