182 WellnessLiving Reviews
I’ve used all the major fitness studio software platforms over the years, and I’ve been with WellnessLiving for a few years now. Hands down, it’s the easiest and most user-friendly system I’ve worked with. The layout is super modern and intuitive, which makes a big difference when you’re in it every day.
One of my favorite features is that you can message clients directly from within the platform- this has been huge for us in keeping communication organized and consistent!!! The reporting is really solid and easy to pull what you need, and our clients love how simple the app is to use on their end :). Overall, it’s just a really well-rounded system that supports us and our clients experience in a big way. I’ll never go back to MB!!! Review collected by and hosted on G2.com.
Learning curve because it has so many capabilities! Review collected by and hosted on G2.com.
We have been using Wellness Living for around 3 years now and it works so well for our Fitness and Dance studio. It is easy to operate for both staff and clients, through our website or App and it is constantly being updated with new features and improvements. We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc.
Wellness Living also provides a vast range of different reports that are invaluable in helping us assess our ongoing performance and also plan our future strategies.
Would highly recommend. Review collected by and hosted on G2.com.
There is nothing that we dislike about Wellness Living. Review collected by and hosted on G2.com.
What I like best about WellnessLiving is how organized everything is. The platform keeps my schedule, bookings, and client information in one place, making it easy to manage the day-to-day operations of my business. Review collected by and hosted on G2.com.
What I dislike about WellnessLiving is the lack of direct phone support. It would be beneficial to have the option to speak with someone directly when urgent issues arise, rather than only relying on email or ticket-based support. Review collected by and hosted on G2.com.
I’ve been using Wellness Living for 5 months now for my new fitness studio. The on boarding was thorough and even though I may have forgotten some of the information I was able to ask questions in their chat which is always available. This has been a life saver for me! There is so much to learn and having that at my finger tips never leaves me feeling lost. If I’ve had issues or questions I’ve gotten responses right away from my account manager and staff. I love that they offer webinars on various subjects to learn and grow which I do take advantage of. I also love that they are constantly upgrading and updating the software based on client input. It’s a great company and product. I would highly recommend. Review collected by and hosted on G2.com.
Sometimes delay in updates across platforms Review collected by and hosted on G2.com.
Great customer service, integration and ease of use for me and my clients. Searched for a CRM that matched with my "least favorite" business areas so I could focus on great customer experience at my end. Wellness Living hit all my marks! :) Review collected by and hosted on G2.com.
Payments do not all get processed the same day -- e.g. general cost + Zoom integration payments are withdrawn on different days. Review collected by and hosted on G2.com.
I own Ease Wellness in Memphis, TN. We swapped from Mindbody to WellnessLiving in 2023 and it has been the best thing for our business. We use it everyday! The system is so user friendly for business owners, but more importantly customers. Their white label app is amazing and worth every penny it costs. They have so many automated emails and marketing templates that you can use to grow your business. Their reports and tracking information is better than any software we have used. Finally, they actually listen to their customers and implement changes. Any business that has a scheduling need should switch ... TODAY!! Review collected by and hosted on G2.com.
Their reporting doesn't give the exact information I'm looking for with my KPI's, but to be fair I have an extensive excel document I use for that. Plus I am able to use their reports to workaround and get the KPI I need. Review collected by and hosted on G2.com.
We have been working with wellness living for 2.5 years now providing us with our system and it has been amazing (migrating from mindbody). The quality of their work is impeccable and their customer service are always available to help & support in all ways possible. We highly recommend them if you are looking for a high quality system with a well rounded & knowledgeable team. Review collected by and hosted on G2.com.
Some of the reports need some work and I also there is no clear report or place to see the full number of active members & clients at a time (has to be done a bit manually) Review collected by and hosted on G2.com.
Pricing is on par with the rest of the other software systems.
Support is beyond 10/10.
Options on the software are plentiful.
System is constantly improving. Review collected by and hosted on G2.com.
Cost could be slightly lower.
The set up was overwhelming, but the support was so helpful. I spent hours on the phone with them. Follow up was important as well.
Once you get passed the beginning it's pretty much smooth sailing after that.
Sometimes the many options can be confusing when it comes to certain aspects, payments, refunds, etc. But it is nothing that support can't help you with. Review collected by and hosted on G2.com.
We have been using wellness living for a number of years and the platforms a great fir for our Swim Coaching business. It allows us to set up lots of different session type for our customers to easily book and schedule on line, whether these are tailored individual appointments, or one off or regular group sessions. Review collected by and hosted on G2.com.
Wellness living are always striving to improve the platform, and much of this is based off of customer requests for feature to make their life easier and the business more effective and efficient. Review collected by and hosted on G2.com.
Wellnessliving is a very cost-effective way to manage customer information securely, accept payments, manage schedules, teachers, working hours, calendars, classes, private events, appointments and more. The program is robust enough to use for a lot of functions and there are always new features coming to help small businesses. Review collected by and hosted on G2.com.
The biggest challenge with Wellnessliving is that you need a very tech-savvy member of your team to manage this program's setup and the ever-evolving features, updates and changes that are made at every sprint. The set up is not for the faint of heart but once you get going it is a powerful tool. Review collected by and hosted on G2.com.
