145 Uberall Reviews
They're fantastically helpful and offer both a hands-off and a hands-on approach depending on how much you know about listings and local SEO strategy. I find their reporting to be great - the most accurate Google Star Rating I've experienced and I've had home-grown reporting options, Reputation, Chatmeter, etc -- and Uberall's accuracy is the best. They are always making UX changes for the better and often reach out for betas and surveys to see how to make their product better. Their system is transparent and easy to use. Review collected by and hosted on G2.com.
I don't dislike anything about Uberall. There are some listings that make updating a very manual project, but I suggest reaching out to your account/project manager as they have ways of making things easier. I don't use their review system because I have an internal one that's connected to our CRM that we use. Otherwise, Uberall is very good and always getting better. Review collected by and hosted on G2.com.
Uberall makes it incredibly easy to manage business listings across multiple platforms from a single dashboard. It saves time and ensures consistency, especially for businesses with many locations. The interface is clean and intuitive, and the reporting tools provide helpful insights into local search visibility. Their customer support team has also been responsive and knowledgeable whenever questions arise. Overall, it's helped improve our local SEO and brand presence significantly. Review collected by and hosted on G2.com.
Exporting data from the platform also feels clunky and limited—it’s not always easy to get the format or fields needed without additional cleanup, which can slow down reporting or internal data sharing. Review collected by and hosted on G2.com.
Saves me so much time. I love the feed, if I need to search through our almost 300 restaurants for a specific review.. I can find it in seconds! Also Anne & the engagement team have made it so I can tackle a my duties and not take most of my time to focus on review management. Review collected by and hosted on G2.com.
I love the customer sentiment and experience analytics but I would like them more easily broken down when I am looking for specific data. I am sure Uberall has the reports, so it may just be a user issue Review collected by and hosted on G2.com.
Uberall appears to have a technically sound product with the potential to manage location data and reviews at scale. The platform itself was not the issueit was the process surrounding it. Review collected by and hosted on G2.com.
We approached Uberall with a clear, high-volume opportunity: a fast-moving agency with existing location-based clients, infrastructure to scale, and zero onboarding burden. We laid out our terms, made our process transparent, and were ready to move fast.
We maintain consistent sales and steady high-volume inbound lead flow. As an exclusive partner of one of the largest website platforms in the world, we were simply looking to align with a listing and reputation provider that could keep up with our growth.
Instead of engaging professionally, Uberall’s team insisted on outdated sales formalities, multiple calls, no written confirmation, and zero flexibility around their process. When we declined to participate in that model and asked for clarity in writing, the deal stalled.
Their Director of Partnerships described our offer, one with all risk on us, no support required from them, and recurring revenue, as "too risky." That response told us everything we needed to know.
Uberall is the only company in its category that still hides pricing behind a rigid sales process with no actual competitive advantage to justify it. Every competitor we evaluated provided clear terms and engaged in writing without hesitation. Uberall was the exception.
They may be positioned for slow-moving brands, but they are not built for high-performance agencies. If you are looking for a partner that respects your time and operates at speed, look elsewhere. We have since reallocated volume to a provider that understands what partnership actually means.
We hope this feedback reaches the leadership team, because the product is not the problem. The process is. Review collected by and hosted on G2.com.
This past year, we transitioned to Uberall for the user friendly experience and support. We are so pleased with our team, especially Paige and Amanda who have helped guide us through integration with our website and all of the amazing features of Uberall. Review collected by and hosted on G2.com.
There are some reporting limitations that we wish were different for our industry but nothing that can't be evolved in the future. Review collected by and hosted on G2.com.
Uberall has been a very helpfull tool for connecting with our customers, via FB, Google Reviews, Yelp, etc... Easy to use and answer our customers questions, reply to good or bad reviews as well as posting our Grocery Store ads and specials on FB and more. It's easy to log on whenever we want to view revis and post ads. They have great customer support as well. Review collected by and hosted on G2.com.
There isn't any downsides about using Uberall. Sometimes it can be difficult to remove a bad review or comments or take a little longer than we would like. Review collected by and hosted on G2.com.
Good support team and easy user-friendly software Review collected by and hosted on G2.com.
The greatest roadblock we have been having is the integration with website, but it depends on our side Review collected by and hosted on G2.com.
Uberall is a powerful and intuitive tool that greatly simplifies the management of local online presences. Centralization of data and synchronization across all platforms saves valuable time. Additionally, the interface is clear, and customer support is always responsive and professional. A real asset for any company wishing to optimize its local visibility and improve the customer experience! Review collected by and hosted on G2.com.
While Uberall offers powerful tools for managing local online presence, the platform's user interface could use some improvement. It’s not always intuitive. Review collected by and hosted on G2.com.
It makes it easier to manage your listings and reviews as opposed to doing each platform manually. The platform is user friendly, and they are constantly making updates to improve the user experience. Customer support is quick to reply. Review collected by and hosted on G2.com.
Everything piece of info sync to every platform, so there are still some areas where you will need to manually make adjustments within the platform. As long as you go in with this understanding and expectation, you will be fine. Review collected by and hosted on G2.com.
It came as a relief to note just how many facets Uberall has for our digital front and the associated management of our listings, especially the analytics that help me understand how well my listings are doing. We have been able to track such measurements as visitors’ attention to specific locations and it has proven significantly useful. It offers us more insights into our marketing choices and allows us to respond in a timely manner. The software reporting features are another asset to our growth plan. Review collected by and hosted on G2.com.
The usefulness of Uberall is hampered by its infrequent disregard for customization in the reporting tools. However, it’s often that doing so for looking for a specific insights for use case is somewhat limiting. Since this happens, we will be able to measure some KPIs far more precisely, while tailoring reports to stakeholders. If only these reporting tools were a little bit more flexible, they could suit more than a few business needs. As a result, we have to resort to other tools for deeper analysis. Review collected by and hosted on G2.com.
