54 Sourcepoint Dialogue Reviews
Over a year ago, we began utilising SourcePoint to streamline our vendor curation process. Initially, upon integrating the CMP (Consent Management Platform), we inherited a default vendor list comprising over 800 entities. Recognising the need for a more refined approach, we established a process to evaluate and manage vendors effectively. The reporting tools helped us to analyse the data for our vendor curation and for monitoring privacy compliance across our properties. Support from Daisy has been responsive and knowledgeable. Review collected by and hosted on G2.com.
Nothing major —any small issues we've had were quickly addressed by the support team Review collected by and hosted on G2.com.
Integrating Sourcepoint with our sites was super simple and was really quick to get set up. The Sourcepoint dashboard gave designers the ability to easily customise the view across the different sites on our estate without any changes needed to the shared setup we use across all the sites. Daisy was on hand to offer excellent customer support for any queries we had with regard to setup and onboarding new sites into our account. Overall, having done many third-party software integrations, there are very few that are as easy and stress-free as Sourcepoint. Review collected by and hosted on G2.com.
From a developers perspective there's nothing to dislike Review collected by and hosted on G2.com.
Easy to use self serve platform which makes it easy to manage consent options and view performance of it all in one place. The support has also been great, Daisy has been a really helpful contact always quick to respond to questions via Slack which was especially helpful when I first started using the platform. Review collected by and hosted on G2.com.
Sometimes it's a little hard to understand how the different setting sections relate to one another, esepcially with having multiple messages and campaigns set up. However, having great support makes this less of an issue than it would be otherwise. Review collected by and hosted on G2.com.
Stellar customer service, coupled with an amazingly intuitive product that is regularly updated, which makes managing the privacy landscape a dream.
Having worked with other CMPs in the past, Sourcepoint have created something fantastic with theirs. Straightforward to implement and maintain, intuitive enough UI and a wide range of controls and features mean we've been able to deploy across our sites, app and subdomains with relatively low effort. Review collected by and hosted on G2.com.
It can be confusing sometimes to navigate, but this is more a symptom of the privacy landscape as a whole (UK, US, US State Specific, and more) Review collected by and hosted on G2.com.
It is truly impressive what is possible in the consistently complex topic of "Consent Management." Both interpersonally and - of course - product-wise. I have been dealing with various tools, GDPR, and Consent Management for years. In part, I have really not had good experiences with other providers, so there was initially a great reluctance and concern about switching again. But Sourcepoint can do it differently, can do it better! Sourcepoint has a pragmatic and sensible approach. This was already noticeable in the decision-making phase for a new CMP. You know exactly what you're getting into and are competently advised from A to Z. Daily operations run smoothly and the Sourcepoint team is a dream anyway: quick and helpful answers even to the most difficult, individual questions, always an open ear and well-founded advice and recommendations! Review collected by and hosted on G2.com.
The Sourcepoint portal can be somewhat overwhelming, especially at the beginning, with its abundance of information and possibilities. It might take a while to understand the connections for a smooth operation - but then everything really goes smoothly. But that's complaining at a high level. The many advantages of the CMP solution clearly outweigh this. Review collected by and hosted on G2.com.
Product features are continually evolving to stay ahead of planned privacy directives. The support/onboarding level for customers is amazing with fast responses on Slack and email. Our technical account manager Daisy Raichura has been amazing with guiding us through the landscape and technology. Review collected by and hosted on G2.com.
The campaign management settings/criteria can be challenging to manage. With multiple domains and messages there can be a lot to setup but this is probably the compromise needed to have so much flexibility. Review collected by and hosted on G2.com.
Sourcepoint is the most comprehensive, easy to manage, and hassle-free tool on the market for consent management. If you're in the publishing space and have to manage a variety of different vendors for consent there's really nothing out there that's as good as what Sourcepoint brings to the table. Backed up by exceptional customer support (shout outs to Daisy Raichura, who has always been very responsive and immensely helpful) you really couldn't ask for more! Review collected by and hosted on G2.com.
There is nothing that I dislike about Sourcepoint. Review collected by and hosted on G2.com.
The team are relatively quick to respond to queries, and we are kept informed and up-to-date with relevant industry changes and potential impacts. We have regular contact and updates with our account manager and he is happy to get stuck-in with any particular issues or queries we raised. Review collected by and hosted on G2.com.
The interface itself is a little rough and inconsistent in places, and some of the documentation feels a bit like it was written by coders/developers which can be a little hard to follow if one is needing to do some work in the system but one is not a dev/coder - sometimes it's not clear what is right to use for our particular situation or website. Review collected by and hosted on G2.com.
I work on a website that has around 5 million unique users per day, and ensuring user consent is well managed is essential to the commercial model of the site.
We switched to Sourcepoint and are super happy to have done so.
Their expertise made the migration process smooth, and their on-going guidance and advice through the ever-changing regulatory landscape in different territories across the globe has been invaluable.
Luke Walker - Project Director Review collected by and hosted on G2.com.
Nothing comes to mid - there are no flaws or downsides to the product. Review collected by and hosted on G2.com.
Sourcepoint is a robust, fully featured privacy platform with all the tools needed to manage privacy regulation accross multiple georgraphies. But what sets it apart is the team, particularly our account manager Daisy Raichura who is on hand to help, advise and support in this complex and business critical area. Review collected by and hosted on G2.com.
Its a relatively complex UI that requires a little patience and expertise to get the most out of but once you are up and running its very powerful and has all the features you could ever need. Review collected by and hosted on G2.com.
