SMART360
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SMART360 Reviews & Product Details

SMART360 Overview

What is SMART360?

Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.

SMART360 Details
Languages Supported
English
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Product Description

Smart360: The SaaS platform specially crafted to help smart utility companies that are into the distribution of water, gas and power. From customer on boarding to billing and asset management to consumer care, the solution offers a 360 view of your process and helps automate all your operations. Bynry has successfully implemented 6 projects so far.


Seller

Bynry

Description

Bynry Inc is a technology company that specializes in delivering advanced software solutions for utility companies. It focuses on offering cloud-based, user-friendly tools designed to optimize operations, enhance customer engagement, and drive efficiency within the utility sector. Bynry's flagship product, Utility Cloud, is geared towards small to mid-sized utilities, providing features like billing, customer information systems, work order management, and mobile workforce management. The company aims to empower utilities with innovative IT solutions, improving operational performance and service delivery.

Overview Provided by:
Helping small and mid-sized utilities to build cloud-based smart utility software

Recent SMART360 Reviews

ML
matthew L.Enterprise (> 1000 emp.)
5.0 out of 5
"Try it, You'll never look back"
The ease of which it integrates our daily workflow. From billing customers to receiving payments of all kinds.
Patrick  M.
PM
Patrick M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Useful app Streamlining tasks"
User-Friendly interface: Intuitive design and easy navigation enhance user experience. Innovation: Unique features for users sets the app apart fro...
Adam  Z.
AZ
Adam Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Expert in the commercial and operational management of telecoms and utilities companies."
Smart360 allows us to provide better support to telecoms and utilities services; it already has a good customer information system (CIS); I prefer ...

SMART360 Media

SMART360 Demo - Customer experience (CX) -Web App & Mobile App
Provision your customers to self service and manage their bills, payments & utility communications through web & mobile applications
SMART360 Demo - Customer experience (CX)
Providing a 360° view of customer accounts with easy management of profiles, transactions, and payments.
SMART360 Demo - Meter Data Management (MX)
Enabling efficient and accurately capturing meter reading with a mobile app for quick data collection and seamless syncing to a web dashboard for real-time insights and management.
SMART360 Demo - Meter Data Management (MX)
Enabling clear visibility of consumer-to-meter assignments for seamless management.
SMART360 Demo - Billing & Collection (BX)
Generate accurate, usage-based bills with seamless integration, allowing quick validation, approval, reprocessing, and distribution via email directly through the platform.
SMART360 Demo - Service Order(WX)
Service Order(WX)
Answer a few questions to help the SMART360 community
Have you used SMART360 before?
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3 SMART360 Reviews

5.0 out of 5
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3 SMART360 Reviews
5.0 out of 5
3 SMART360 Reviews
5.0 out of 5
G2 reviews are authentic and verified.
ML
Manager Electric Distribution Operations & Construction at Dominion Energy
Utilities
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SMART360?

The ease of which it integrates our daily workflow. From billing customers to receiving payments of all kinds. Review collected by and hosted on G2.com.

What do you dislike about SMART360?

As a user of Smart 360, we really don't miss much. anytime we have found something we think we might like, one call and it's usually implemented very shortly. Review collected by and hosted on G2.com.

What problems is SMART360 solving and how is that benefiting you?

we recently started our AMR program with itron. Smart 360 stepped up and had us running in minutes. the technical support during the transition was above reproach Review collected by and hosted on G2.com.

Adam  Z.
AZ
Founder
Utilities
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SMART360?

Smart360 allows us to provide better support to telecoms and utilities services; it already has a good customer information system (CIS); I prefer their query techniques, such as fuss for contract queries and foes for statements, because they are correct. Review collected by and hosted on G2.com.

What do you dislike about SMART360?

The method is frequently time consuming and inefficient. Nonetheless, We have had an excellent experience with Smart360 Review collected by and hosted on G2.com.

What problems is SMART360 solving and how is that benefiting you?

Smart360 aided the expansion of our digital business and improved commercial connections with our customers. Review collected by and hosted on G2.com.

Patrick  M.
PM
Lead Data Analyst at Technicus
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SMART360?

User-Friendly interface: Intuitive design and easy navigation enhance user experience. Innovation: Unique features for users sets the app apart from competitors. Review collected by and hosted on G2.com.

What do you dislike about SMART360?

No cons.... Absolutely loved the services Review collected by and hosted on G2.com.

What problems is SMART360 solving and how is that benefiting you?

Good expert overall till now, love using the platform and the reach it gets out Review collected by and hosted on G2.com.

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