Mapal Culture Suite Pricing Overview
Pricing Insights
Averages based on real user reviews.
Time to Implement
2 months
Return on Investment
5 months
| Name | Price | Features |
|---|---|---|
| Essentials | Everything you need to start digitising your back of house operations with cost efficient, proven technologies.
| |
| Advanced | Comprehensive solution for transforming your staff and customer experiences.
Advanced supports leaders and staff accelerate their growth and development strategies, proactively identifying opportunities for improvement using greater technology integration and automation.
| |
| Excellence | Innovate and redefine your hospitality brand and customer experiences.
Excellence provides market leaders with the tools to redefine their brand and customer experiences by enhancing every person’s ability to contribute to delivering exceptional quality, service and standards.
|
Mapal Culture Suite pricing & plans
Mapal Culture Suite Pricing Reviews
Mapal is helping organizations bring all there data needs, routines and internal comms into the same platform.
Having worked with Compliance specifically we have managed to easily distribute effective routines and checklists to more than 800 staff members on a daily basis.
Compliance has helped us align our organization and allowed us to effectively be working on the same tasks regardless of geographic location.
Imagine having one person working in one way and another in another way...Compliance ensures that all 800 have the posibilty to work the same way, so the impact of this is huge for our organization.
One of my personal favourites about Compliance is the ability it has to impact quickly. By this I mean if we need a checklist or routine implemented asap it can be done with just a few easy clicks. Review collected by and hosted on G2.com.
Have not worked with Mapal Culture Suite.
One downside I have noticed...
For existing and established organizations we do not always have the time to spend on a young developing platform. Essentially we do not have time to be the guinea pig of a platform and helping them to grow whilst compromising on our immeadiate needs.
I could be wrong,but in my opinion Mapal Culture Suite would be ideally adapted to startups where they can grow with the business and both parties are happy to spend time on developing together, atleast in the early years. Review collected by and hosted on G2.com.
There isnt much to like. The home screen when you can (eventually) log in, looks nice? Review collected by and hosted on G2.com.
Strong Recommendation Against Contracting with MAPAL Systems (Including Flow Hospitality)
We strongly advise against entering into any contractual agreement with MAPAL, particularly in relation to their Flow Hospitality system. Based on our experience, the platform and service offering fall significantly short of industry expectations and professional standards.
Key Concerns:
Lack of Account Management & Support
After securing a contract, the level of client engagement drops sharply. Sales representatives appear primarily focused on locking in long-term commitments, with minimal follow-up or ongoing support. Not easy to integrate with other system or implement into your tech stack.
System Reliability Issues
The platform frequently encounters technical glitches, including error messages, system crashes, and performance issues, resulting in operational disruptions.
Outdated and Unintuitive Interface
The user interface is severely outdated and not user-friendly. Making basic edits is cumbersome, and the support team is slow to respond to urgent queries. The system lacks basic features you find with other products on the market.
Ineffective Training Resources
The learning modules provided are not engaging, lack clarity, and appear to be outdated — making them largely ineffective for onboarding and training purposes.
Pros:
Unfortunately, we found no notable advantages to the system or service.
Recommendation:
We urge others to avoid the financial and operational drawbacks of engaging with MAPAL. Instead, consider alternative providers such as Tayl, Peninsula, Food Alert (excluding Alert65), or Trail. These companies offer better value for money, more modern solutions, higher levels of integration, and more flexible contract terms. Review collected by and hosted on G2.com.
