The email integration through Outlook was one of the best features. Linking was seemless. Review collected by and hosted on G2.com.
The app was cumbersome for our staff to learn and manage, particularly as compared to other firm management apps on the market. Review collected by and hosted on G2.com.
I can track all aspects of a case, as I'm working it, including billing and invoicing! Multiple cases for a single client, makes it so much easier to keep up with my case load. Review collected by and hosted on G2.com.
Sometimes entering new cases isn't as easy- having to train someone new made me realize how odd it can be to enter in "new" clients with information that already exists in the program. And sometimes the program doesn't update the billing amounts and I have to restart the program. Review collected by and hosted on G2.com.
Support is excellent and helps me with many customizations. Review collected by and hosted on G2.com.
The design seems outdated and could use some cleaning up. The site seems a little "clunky". Review collected by and hosted on G2.com.
The pricing, the ability to enter manual billing;
The fact that works both on Mac and PC.
This is the only firm management software I know that offers a free version for solo practitioners.
It is a great solution for small law firms or solo practitioners. Review collected by and hosted on G2.com.
The "localhost" has to be restarted every time the browser is closed. Basically I have to go and end the application and then start the application again every time the browser is closed.
This software would not be my first choice when managing litigations as the interface is not designed for that.
I would also like a phone system integration (even if only with cell phone apps) allowing automated billing for phone conversations.
The software offers a really nice billing side, but integration with QuickBooks would offer a better value. Review collected by and hosted on G2.com.