To me, the main value I got out of DataGuard was in the professional services and access to a data protection lawyer whom could ease my way into the role of DPO and becoming acquainted with data protection legislation.
As for the platform, it was good to have a central platform where everything data protection is supposed to go, with workflows around updating the documentation of processing activities, letting the organization take courses and fill in assessments, as well as a place to document incidents. Review collected by and hosted on G2.com.
The platform can be a bit hard to navigate, especially when it comes to how it all fits together. It feels as if you fill in enough information into assessments and documentations to get an overview, but there isn't really that many features to e.g. trace where data comes from and where it goes in the end. Some of the courses could be a bit more polished, as the questions were often ambiguously worded so that even when you knew the answer, you still had to guess the intent behind the questions. Review collected by and hosted on G2.com.
We have been working with Dataguard for some time now and are absolutely satisfied with the collaboration. Particularly noteworthy is the professional competence of our consultant Richard Z., who is always there to assist us with advice and action. He knows how to explain even complex data protection issues in an understandable and practical way. Thanks to his support, we feel well cared for and protected.
The Dataguard online platform is also excellently designed: it is extremely clear, user-friendly, and reliably guides us through all processes. This makes the implementation and compliance with data protection measures significantly easier and saves valuable time.
The support from Dataguard overall is always quick, friendly, and solution-oriented. We can wholeheartedly recommend Dataguard and especially Richard Z.! Review collected by and hosted on G2.com.
No complaints so far and therefore nothing negative to report. Review collected by and hosted on G2.com.
We really appreciated the helpful guidance towards establishing our ISMS in a way that is appropriate for our small company size. Additionally to our consultants, the dataguard platform (ISMS documention, Risk, Privacy, ...) helped us to find a structure that works for us and generated mandatory documentation that would have taken us ages otherwise. Review collected by and hosted on G2.com.
Not a particular dislike, a word of advice: the bulk of work of establishing the necessary documentation and adjusting it to the company needs still need to be done internally. So while Dataguard is very helpful when it comes to templates, tools and advice, you need someone in-house that is in the lead and is actively driving the progress of the project. Review collected by and hosted on G2.com.
Reliable Partner for Data Protection and Compliance
The collaboration with DataGuard was extremely professional and pleasant from the very beginning. The team works in a structured and reliable manner and quickly got to the heart of our concerns. We were particularly impressed by the combination of professional expertise and efficient communication – everything went smoothly and on schedule. Anyone looking for a strong partner in the field of data protection and compliance is definitely in the best hands with DataGuard. Review collected by and hosted on G2.com.
Reliable, professional, and solution-oriented – strong collaboration with DataGuard
Our collaboration with DataGuard was consistently positive: The team works professionally, quickly, and knows how to convey complex topics clearly and understandably. Particularly noteworthy is the structured approach and solution-oriented communication – always on point and on time.
A small area for improvement would be that the provided templates could be more uniform and consistently structured to further optimize the entire process. Nevertheless, overall a thoroughly successful cooperation with a strong partner in the field of data protection and compliance. Review collected by and hosted on G2.com.
The combination of a knowledgeable Data Protection Officer and a user-friendly platform makes working with DataGuard highly efficient. Requests are always answered promptly and professionally, and the platform is a great tool for managing all data protection tasks. Review collected by and hosted on G2.com.
At the moment, there’s nothing in particular that stands out negatively. The collaboration runs smoothly, and the services provided reliably meet our needs. Review collected by and hosted on G2.com.
Clear and structured platform. Everything in one platform.
Very good support from Dataguard staff. Review collected by and hosted on G2.com.
the platform can be a little overwhelming at first because it is so extensive. But once you're used to it, it's no longer a problem. Review collected by and hosted on G2.com.
Modular structure
Direct contact with a competent consultant
German language ensures user acceptance Review collected by and hosted on G2.com.
At first glance, the system seemed complex, but the introduction was very well supported. Review collected by and hosted on G2.com.
Dataguard provides a strong, efficient and professional support for ISO 27001 implementation and monitoring. The consultant i've worked with, Yazid, is fantastic, always super helpful and knowledgeable, available when needed, pragmatic. Review collected by and hosted on G2.com.
The Dataguard academy could be a bit richer but it already covers the main needs in terms of training. Review collected by and hosted on G2.com.
System with all information and backgrounds, Academy, Admin functions fundamentally Review collected by and hosted on G2.com.
In the admin function, I cannot move members within the societies. Review collected by and hosted on G2.com.
- Competent and friendly advice
- Access to the network (e.g., internal/external auditors)
- Many templates that are helpful in creating documentation Review collected by and hosted on G2.com.
- Templates are very generic and partly out of date or incorrect
- Mixed experience with consulting (We are satisfied with the current consultant)
- Separate booking of consulting and portal services not possible (we do not use their platform, but we pay for it)
- Initial GAP analysis was useless for us Review collected by and hosted on G2.com.