Top Software for Managing Online Business Reputation

Looking to kick off a discussion around reputation management platforms that actually help businesses stay ahead whether it's monitoring reviews, improving local SEO, or responding to customer feedback across channels.

These five tools are getting strong ratings on G2:

1. Birdeye: Built to help businesses collect reviews, manage listings, and boost ratings. Curious how well it performs in high-volume review environments.
2. Reputation: Offers a unified view of customer sentiment and reputation scores. Is it too enterprise-focused, or does it work well for mid-sized brands?
3. Podium: Combines messaging, reviews, and payments in one platform. Does it excel as a reputation tool, or is it more of a customer comms solution?
4. SOCi: Designed for multi-location brands with tools for local marketing and review response. How’s the learning curve for new teams?
5. Thryv: A small business platform that includes review monitoring among other features. Wondering if it delivers enough depth for focused reputation management needs.

Would love to hear how these platforms stack up in real-world usage especially when it comes to maintaining a strong brand presence online.