BILL Spend & Expense (Formerly Divvy) Preisübersicht

We love the virtual cards offered by Divvy. We only had one card with our previous card provider, which we used to pay all of our vendors from. Any time we had fraud, we would have to cancel the card, wait a few days for a new one, and then call every one of our vendors to update them with the new card info. With virtual cards, every vendor has a card specifically assigned to them, so when we do have fraud, we can cancel the card, generate a new one instantly, and only have to update the one vendor. It has saved us so much time! Bewertung gesammelt von und auf G2.com gehostet.

Credit card disputes often take a long time to resolve. For regular credit card companies, you file the claim and the fraudulent charge is reversed the next day; in our experience, claims can be open for a month before we hear back. Bewertung gesammelt von und auf G2.com gehostet.

It is useful for syncing coding directly into our accounting software, allowing reciepts to be uploaded and descriptions added for coding transactions. Also, a great control for budgeting and employee spending. Website is accessible and I have no trouble getting done what I need to. I appreciate the software and it was not hard for our company to adopt. Their phone app is effective for our managers to review their transactions and move funds on the go. Bewertung gesammelt von und auf G2.com gehostet.

When I do have to talk to customer service, I rarely get anyone helpful. One problem, is we use another software to keep our accounting software online, and bill.com or bill spend and expense don't play nice. Only a few people there know about the issue, and they will tell you, the only solution is to manually correct it, which takes forever, if we accidentally try to sync while someone else is in the books. Don't be fooled by the rewards. It was extremely important to one of our partners that we would get rewards comparable to our previous card using this. I repeatedly asked customer service what their rewards were and they would say 1%. This was entirely false. If you read their rewards policy, it is the worst I've ever seen on several points. I would not recommend this for any business that thinks rewards are important. Also, we were told the divvy card was similar to our other cards, and we would pay the balance on the statement after a month. You don't have this option. The card is paid at the end of every statement period. Very dissapointed we were mislead by their sales team. Bewertung gesammelt von und auf G2.com gehostet.