Compare Heartland Retail and Lightspeed Retail 
At a Glance
Market Segments
Small-Business (69.1% of reviews)
Small-Business (83.1% of reviews)
Entry-Level Pricing
Starting at $89.00 1 POS System Per Month
Starting at $69.00
Heartland Retail
Star Rating
(198)4.2 out of 5
Market Segments
Small-Business (69.1% of reviews)
Entry-Level Pricing
Starting at $89.00 1 POS System Per Month
Learn more about Heartland RetailLightspeed Retail
Star Rating
(291)4.0 out of 5
Market Segments
Small-Business (83.1% of reviews)
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heartland Retail excels in Inventory Management with a score of 8.8, highlighting features like Low-stock Alerts and Multilocation Inventory Tracking, which help small businesses maintain optimal stock levels effectively.
- Reviewers mention that Lightspeed Retail shines in Barcode Scanning with a score of 9.1, making the checkout process faster and more efficient, which is crucial for busy retail environments.
- G2 users indicate that Heartland Retail offers superior Quality of Support with a score of 8.6, with many reviewers appreciating the responsive customer service and helpful resources available for troubleshooting.
- Users on G2 report that Lightspeed Retail has a slight edge in Employee Management, scoring 8.6, particularly praising its Staff Scheduling and Permissions features that streamline workforce management.
- Reviewers say that Heartland Retail's Payment Processing features, particularly Voided/Refunded Payments, scored 7.7, which some users found less intuitive compared to Lightspeed's 8.4, leading to occasional confusion during transactions.
- Users report that while both platforms offer Customer Management features, Lightspeed Retail's score of 8.5 for Customer Profiles is slightly better than Heartland's 8.7, with users noting that Lightspeed provides more comprehensive insights into customer behavior.
Pricing
Entry-Level Pricing
Heartland Retail
Retail POS
Starting at $89.00
1 POS System Per Month
- POS terminals for every selling scenario
- 75+ integrations
- Adept reporting and inventory management
Lightspeed Retail
Lean
Starting at $69.00
For your essential business needs.
- Retail POS
- 1 Register
- Integrated Payments
Free Trial
Heartland Retail
Free Trial is available
Lightspeed Retail
Free Trial is available
Ratings
Meets Requirements
8.5
179
8.2
234
Ease of Use
8.9
181
8.5
234
Ease of Setup
7.9
92
8.1
136
Ease of Admin
8.7
93
8.4
136
Quality of Support
8.6
176
7.9
229
Has the product been a good partner in doing business?
8.3
92
7.9
137
Product Direction (% positive)
8.7
178
7.5
227
Features by Category
POS
8.7
81
8.9
96
8.8
84
9.1
102
8.6
72
8.8
100
8.9
86
8.7
108
8.7
85
9.0
108
Marketing
8.3
39
8.0
61
7.7
40
7.4
49
Administration
8.8
82
9.1
102
Feature Not Available
8.6
79
8.9
86
8.8
105
8.2
55
7.7
69
Payment
Not enough data
Not enough data
Not enough data
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Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
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Not enough data
Inventory Management
Not enough data
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Not enough data
Reporting and analytics
Not enough data
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Customer Management
Not enough data
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Team Management
Not enough data
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Help and support
Not enough data
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Integration
Not enough data
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Payments
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
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Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heartland Retail and Lightspeed Retail are categorized as Retail POS
Unique Categories
Heartland Retail is categorized as Retail Management Software
Lightspeed Retail has no unique categories
Reviews
Reviewers' Company Size
Heartland Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lightspeed Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
60.1%
Apparel & Fashion
21.3%
Luxury Goods & Jewelry
2.7%
Museums and Institutions
2.1%
Marketing and Advertising
2.1%
Other
11.7%
Retail
48.6%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.1%
Most Helpful Reviews
Heartland Retail
Most Helpful Favorable Review
Verified User in Retail
Whenever you need any assistance , there is always customer service there to help and or videos to show you step by step tutorials.
Most Helpful Critical Review
Brian F.
Verified User in Luxury Goods & Jewelry
The sales order is disjointed from point of sale (permissions and requirements don't translate over). Security is all or nothing approach. No way to organize reports or no way to organize custom fields. Lacking in posting to the accounting system. Don't...
Lightspeed Retail
Most Helpful Favorable Review
Stacie S.
Verified User in Retail
There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...
Most Helpful Critical Review
Verified User in Retail
The interface of Vend is is behind the times and report functionality is very disappointing i.e. not user friendly or insightful. They have also presented some wacky data over the years which makes me not trust the reports it generates.
Verified User in Retail
Whenever you need any assistance , there is always customer service there to help and or videos to show you step by step tutorials.
Stacie S.
Verified User in Retail
There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...
Brian F.
Verified User in Luxury Goods & Jewelry
The sales order is disjointed from point of sale (permissions and requirements don't translate over). Security is all or nothing approach. No way to organize reports or no way to organize custom fields. Lacking in posting to the accounting system. Don't...
Verified User in Retail
The interface of Vend is is behind the times and report functionality is very disappointing i.e. not user friendly or insightful. They have also presented some wacky data over the years which makes me not trust the reports it generates.
Alternatives
Discussions
What is a selling station?
1 comment
JJ
Anywhere you log in to Springboard and go to the POS tab. There are a few things you can only do at a selling station, like sales and returns, but otherwise...Read more
Can I access my store data at home?
1 comment
JJ
It seems like you provided a response that doesn't contain any text in an unknown language for translation. Could you please provide the text you would like...Read more
How quickly can I be up and running if I were to switch?
1 comment
JJ
I had four weeks notice that the POS system I was using was going out of business. I took a week for research, a week for talking with sales people and...Read more
What does the company Lightspeed do?
5 comments
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Lightspeed Retail has no more discussions with answers
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