Compare Box and Dropbox

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At a Glance
Box
Box
Star Rating
(4,982)4.2 out of 5
Market Segments
Enterprise (40.8% of reviews)
Information
Entry-Level Pricing
$5.00 Per Month
Browse all 5 pricing plans
Dropbox
Dropbox
Star Rating
(29,506)4.4 out of 5
Market Segments
Small-Business (63.8% of reviews)
Information
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Box excels in document signing features, with a high rating of 9.3 for its Signature Process, while Dropbox, although strong, has not reached the same level of satisfaction in this area.
  • Reviewers mention that Box's file management capabilities, particularly in file type support (rated 8.9), are robust, but Dropbox edges ahead with a slightly higher rating of 9.0, indicating a broader compatibility with various file formats.
  • G2 users highlight that Box's performance and reliability score of 8.9 is commendable, yet Dropbox outperforms with a score of 9.1, suggesting a more stable experience during high-demand usage.
  • Users on G2 appreciate Box's strong security features, particularly its regulatory compliance rating of 8.9, while Dropbox's security features, rated at 8.8, are still effective but slightly less robust according to user feedback.
  • Reviewers say that Box's user and role management system is rated at 8.8, which is effective for enterprise needs, but Dropbox's score of 8.6 indicates it may not be as comprehensive for larger organizations.
  • Users report that Box's integration APIs are rated at 8.5, which is favorable, but Dropbox's APIs, rated at 8.1, suggest that Box may offer more flexibility for developers looking to integrate with other systems.
Featured Products
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Browse all 5 pricing plans
Dropbox
Plus
$9.99
Per Month
Browse all 8 pricing plans
Free Trial
Box
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
8.8
4,299
9.0
25,301
Ease of Use
8.7
4,314
9.0
25,699
Ease of Setup
8.7
995
9.1
7,587
Ease of Admin
8.6
959
8.9
5,271
Quality of Support
8.4
2,955
8.6
18,213
Has the product been a good partner in doing business?
8.7
853
8.9
4,876
Product Direction (% positive)
7.6
4,197
7.8
25,248
Features by Category
9.2
69
Not enough data
Signature Process
9.4
52
Not enough data
9.1
48
Not enough data
9.3
52
Not enough data
9.3
51
Not enough data
8.9
49
Not enough data
9.4
45
Not enough data
9.1
49
Not enough data
9.5
46
Not enough data
Security and Scalability
9.0
50
Not enough data
9.2
50
Not enough data
9.2
48
Not enough data
Platform
8.9
46
Not enough data
9.2
50
Not enough data
9.2
43
Not enough data
9.3
50
Not enough data
8.9
44
Not enough data
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
8.6
3,588
8.6
22,852
File Management
8.6
2890
8.9
21027
8.7
3255
8.6
21123
8.9
3212
9.0
21155
8.3
3108
8.6
20657
8.5
2210
8.6
19364
Collaboration
8.7
2794
8.7
19448
9.1
3341
9.2
21587
7.8
2582
8.0
18089
8.3
2500
8.2
17049
Administration
8.8
1947
8.6
15907
8.9
1967
8.7
15864
8.7
1798
8.6
15502
8.7
1730
8.7
15709
8.6
1984
7.8
16963
8.7
1610
8.2
15078
9.1
2062
8.8
16705
Platform
8.7
535
8.5
9264
8.9
768
9.0
10243
8.5
573
8.3
9173
8.6
533
8.3
9077
8.5
457
8.1
8700
Not enough data
8.0
281
Editing
Not enough data
7.4
268
Not enough data
7.4
265
Not enough data
7.2
261
Not enough data
7.3
259
Not enough data
7.2
259
Not enough data
7.4
263
Not enough data
7.4
258
Platform
Not enough data
8.5
272
Not enough data
8.7
271
Not enough data
8.4
265
Generative AI
Not enough data
6.8
259
Not enough data
6.8
257
Enterprise Content Management (ECM)Hide 22 FeaturesShow 22 Features
8.7
100
Not enough data
File Management
9.0
93
Not enough data
8.4
76
Not enough data
8.4
74
Not enough data
8.7
84
Not enough data
8.9
91
Not enough data
8.7
79
Not enough data
8.4
74
Not enough data
8.2
72
Not enough data
8.5
69
Not enough data
8.8
91
Not enough data
8.9
87
Not enough data
8.8
84
Not enough data
Workflow
8.4
76
Not enough data
8.3
78
Not enough data
8.5
81
Not enough data
8.8
83
Not enough data
8.7
74
Not enough data
Platform
8.7
74
Not enough data
8.9
91
Not enough data
8.5
75
Not enough data
8.8
72
Not enough data
8.6
73
Not enough data
Categories
Categories
Shared Categories
Box
Box
Dropbox
Dropbox
Box and Dropbox are categorized as Cloud Content Collaboration
Unique Categories
Dropbox
Dropbox is categorized as Video Editing
Reviews
Reviewers' Company Size
Box
Box
Small-Business(50 or fewer emp.)
28.5%
Mid-Market(51-1000 emp.)
30.7%
Enterprise(> 1000 emp.)
40.8%
Dropbox
Dropbox
Small-Business(50 or fewer emp.)
63.8%
Mid-Market(51-1000 emp.)
22.7%
Enterprise(> 1000 emp.)
13.5%
Reviewers' Industry
Box
Box
Higher Education
9.5%
Information Technology and Services
7.3%
Computer Software
6.3%
Education Management
5.7%
Marketing and Advertising
5.5%
Other
65.7%
Dropbox
Dropbox
Marketing and Advertising
5.9%
Information Technology and Services
5.7%
Computer Software
4.8%
Education Management
4.7%
Higher Education
4.6%
Other
74.2%
Most Helpful Reviews
Box
Box
Most Helpful Favorable Review
Nerissa C.
NC
Nerissa C.
Verified User in Staffing and Recruiting

The box is a cloud storage tool for data saving, we can drag and drops data on this tool quickly. We can save data form remote computers and it grants us great data protection and we can easily locate our data from anywhere and from any device with an...

Most Helpful Critical Review
Brendan S.
BS
Brendan S.
Verified User in Financial Services

Personally I don't see the value add of Box. Is it a Business Dropbox? Is it a Google Drive Replacement? What makes this different to the countless other competitors? For me box is rather slow, unintuitive and if like us, you have thousands of folders, it...

Dropbox
Dropbox
Most Helpful Favorable Review
Socorro P.
SP
Socorro P.
Verified User

That allows you to upload and save all types of files securely in the cloud and is easy to use. It is important to note that currently, this helps prevent information loss, as everything is backed up in the cloud, and I like that this tool is responsible....

Most Helpful Critical Review
NJ
Neil J.
Verified User in Management Consulting

Sync can sometimes throttle network bandwidth. Have to mirror the entire folder on your hard drive. Would be better if you could selectively sync files.

Alternatives
Box
Box Alternatives
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
Laserfiche
Laserfiche
Add Laserfiche
Revver
Revver
Add Revver
iManage Work
iManage
Add iManage Work
Dropbox
Dropbox Alternatives
Google Workspace
Google Workspace
Add Google Workspace
Microsoft OneDrive for Business
Microsoft OneDrive
Add Microsoft OneDrive for Business
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
Egnyte
Egnyte
Add Egnyte
Discussions
Box
Box Discussions
How does this service differ from Dropbox?
4 comments
Stephen P.
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there any way this app could be cheaper?
3 comments
Shobhit S.
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
how can i better improve my experience with this program?
3 comments
Robert J. B.
RB
Have you checked out there extensive help section with FAQs and videos. I think they have done and awesome job providing all of the information anyone would...Read more
Dropbox
Dropbox Discussions
Please increase space
8 comments
Lynnette J.
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 comments
David B.
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 comments
Pia C.
PC
1. Easily upload files from your computer or cell phone. 2. Create as many folders as you need to organize your files. 3. Share images and files with...Read more