Best Emergency Medical Services Software

Emma Stein
ES
Researched and written by Emma Stein

Emergency medical services (EMS) software provides information management tools for ambulance and EMS agencies, fire departments, hospitals, and critical care services. EMS personnel and departmental management solutions include, but are not limited to, hiring and onboarding; patient records; and call, unit, station, billing, and vehicle management. Organizations use EMS tools to eliminate patient care record (PCR) information error, support 911 and computer-aided dispatch systems, facilitate quick response time for first responders, maintain staff training, and provide real-time risk management reporting and tracking.

EMS systems are most commonly implemented across volunteer, commercial, municipal, county, and city agencies. EMS software often integrates with GPS, billing, payroll, and HR solutions and tends to be customizable to fit your organization’s needs.

To qualify for inclusion in the Emergency Medical Services category, a product must:

  • Organize an EMS team's emergency response
  • Provide transparency into field operations
  • Streamline personnel, unit, call, and station management

Best Emergency Medical Services Software At A Glance

Leader:
Highest Performer:
Easiest to Use:
Best Free Software:
Top Trending:
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Easiest to Use:
Best Free Software:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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106 Listings in Emergency Medical Services Available
(26)4.3 out of 5
2nd Easiest To Use in Emergency Medical Services software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ImageTrend transforms incident data into actionable intelligence, empowering frontline teams to effectively manage surging demands and resource constraints, driving impactful change in the communities

    Users
    No information available
    Industries
    • Public Safety
    • Hospital & Health Care
    Market Segment
    • 50% Mid-Market
    • 31% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Lakeville, US
    Twitter
    @ImageTrend_LLC
    661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    383 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ImageTrend transforms incident data into actionable intelligence, empowering frontline teams to effectively manage surging demands and resource constraints, driving impactful change in the communities

Users
No information available
Industries
  • Public Safety
  • Hospital & Health Care
Market Segment
  • 50% Mid-Market
  • 31% Small-Business
Seller Details
Company Website
Year Founded
1998
HQ Location
Lakeville, US
Twitter
@ImageTrend_LLC
661 Twitter followers
LinkedIn® Page
www.linkedin.com
383 employees on LinkedIn®
(37)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Emergency Medical Services software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place. ‍ First Due is the last piece of software y

    Users
    No information available
    Industries
    • Public Safety
    • Government Administration
    Market Segment
    • 54% Small-Business
    • 43% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    First Due
    Company Website
    Year Founded
    2016
    HQ Location
    Garden City, NY
    Twitter
    @firstduesizeup
    314 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    351 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place. ‍ First Due is the last piece of software y

Users
No information available
Industries
  • Public Safety
  • Government Administration
Market Segment
  • 54% Small-Business
  • 43% Mid-Market
Seller Details
Seller
First Due
Company Website
Year Founded
2016
HQ Location
Garden City, NY
Twitter
@firstduesizeup
314 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®

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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every

    Users
    No information available
    Industries
    • Law Enforcement
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Lake Mary, US
    Twitter
    @CentralSqTech
    730 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,079 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every

Users
No information available
Industries
  • Law Enforcement
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
Seller Details
Company Website
HQ Location
Lake Mary, US
Twitter
@CentralSqTech
730 Twitter followers
LinkedIn® Page
www.linkedin.com
1,079 employees on LinkedIn®
(92)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Emergency Medical Services software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aladtec 24/7 public safety employee scheduling software simplifies scheduling chaos and drives staff productivity, all with the visibility you need to help control overtime costs. Designed for our

    Users
    No information available
    Industries
    • Public Safety
    • Law Enforcement
    Market Segment
    • 52% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aladtec by TCP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Scheduling Ease
    14
    Ease of Use
    13
    Scheduling
    12
    Customer Support
    11
    Helpful
    5
    Cons
    Scheduling Issues
    6
    Poor Customer Support
    4
    Limited Features
    3
    Shift Management
    3
    Improvement Needed
    2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1988
    HQ Location
    Plano, US
    Twitter
    @tcpsoftware
    459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,210 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aladtec 24/7 public safety employee scheduling software simplifies scheduling chaos and drives staff productivity, all with the visibility you need to help control overtime costs. Designed for our

Users
No information available
Industries
  • Public Safety
  • Law Enforcement
Market Segment
  • 52% Small-Business
  • 45% Mid-Market
Aladtec by TCP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Scheduling Ease
14
Ease of Use
13
Scheduling
12
Customer Support
11
Helpful
5
Cons
Scheduling Issues
6
Poor Customer Support
4
Limited Features
3
Shift Management
3
Improvement Needed
2
Seller Details
Company Website
Year Founded
1988
HQ Location
Plano, US
Twitter
@tcpsoftware
459 Twitter followers
LinkedIn® Page
www.linkedin.com
1,210 employees on LinkedIn®
(13)4.2 out of 5
5th Easiest To Use in Emergency Medical Services software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy a

    Users
    No information available
    Industries
    • Public Safety
    Market Segment
    • 85% Mid-Market
    • 8% Enterprise
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1966
    HQ Location
    Plano, TX
    Twitter
    @tylertech
    4,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,210 employees on LinkedIn®
    Ownership
    NYSE:TYL
Product Description
How are these determined?Information
This description is provided by the seller.

Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy a

Users
No information available
Industries
  • Public Safety
Market Segment
  • 85% Mid-Market
  • 8% Enterprise
Seller Details
Year Founded
1966
HQ Location
Plano, TX
Twitter
@tylertech
4,600 Twitter followers
LinkedIn® Page
www.linkedin.com
7,210 employees on LinkedIn®
Ownership
NYSE:TYL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emergency department information system that are simple to use and preferred by hospitals nationwide.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MEDHOST EDIS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing
    1
    Billing Support
    1
    Ease of Use
    1
    Easy Access
    1
    Efficiency
    1
    Cons
    File Management Issues
    1
    Improvement Needed
    1
    Integration Issues
    1
    Not User-Friendly
    1
    Technical Issues
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MEDHOST
    Year Founded
    1984
    HQ Location
    Franklin, TN
    Twitter
    @MEDHOSTinc
    812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    577 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emergency department information system that are simple to use and preferred by hospitals nationwide.

Users
No information available
Industries
No information available
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
MEDHOST EDIS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing
1
Billing Support
1
Ease of Use
1
Easy Access
1
Efficiency
1
Cons
File Management Issues
1
Improvement Needed
1
Integration Issues
1
Not User-Friendly
1
Technical Issues
1
Seller Details
Seller
MEDHOST
Year Founded
1984
HQ Location
Franklin, TN
Twitter
@MEDHOSTinc
812 Twitter followers
LinkedIn® Page
www.linkedin.com
577 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR

    Users
    No information available
    Industries
    • Public Safety
    Market Segment
    • 74% Mid-Market
    • 26% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ESO
    Year Founded
    2004
    HQ Location
    Austin, TX
    Twitter
    @ESO_Solutions
    1,400 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR

Users
No information available
Industries
  • Public Safety
Market Segment
  • 74% Mid-Market
  • 26% Small-Business
Seller Details
Seller
ESO
Year Founded
2004
HQ Location
Austin, TX
Twitter
@ESO_Solutions
1,400 Twitter followers
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADSi's CAD is a computer aided dispatch designed to perform at that same consistent level of proficiency.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Enterprise
    • 43% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Hamilton, New Zealand
    Twitter
    @ADSiSoftware
    65 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADSi's CAD is a computer aided dispatch designed to perform at that same consistent level of proficiency.

Users
No information available
Industries
No information available
Market Segment
  • 43% Enterprise
  • 43% Small-Business
Seller Details
HQ Location
Hamilton, New Zealand
Twitter
@ADSiSoftware
65 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    emsCharts provides an agency with a true Intranet - a web site dedicated to improving the information management for an organization.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Broomfield, US
    Twitter
    @zollemsfire
    6,385 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    257 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

emsCharts provides an agency with a true Intranet - a web site dedicated to improving the information management for an organization.

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Seller Details
HQ Location
Broomfield, US
Twitter
@zollemsfire
6,385 Twitter followers
LinkedIn® Page
www.linkedin.com
257 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Iamresponding is a web based emergency Responder Tracking System that lets you know immediately who is responding to your calls and dispatches, where they are responding, and when they will be respon

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Iamresponding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Inefficiency
    1
    Integration Issues
    1
    User Interface Issues
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    DeWitt, New York
    Twitter
    @IamResponding
    1,062 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Iamresponding is a web based emergency Responder Tracking System that lets you know immediately who is responding to your calls and dispatches, where they are responding, and when they will be respon

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 45% Small-Business
Iamresponding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Integrations
1
Cons
Inefficiency
1
Integration Issues
1
User Interface Issues
1
Seller Details
Year Founded
2006
HQ Location
DeWitt, New York
Twitter
@IamResponding
1,062 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Complete platform for all your EMS agency software needs.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Complete platform for all your EMS agency software needs.

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eDispatches provides emergency dispatch notification services designed to send users emergent dispatch to their cell by direct phone call, text notification or app notification.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Kinnelon, NJ
    Twitter
    @eDispatches
    448 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eDispatches provides emergency dispatch notification services designed to send users emergent dispatch to their cell by direct phone call, text notification or app notification.

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
Seller Details
HQ Location
Kinnelon, NJ
Twitter
@eDispatches
448 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Everbridge’s CareConverge for Hospitals allows care teams to coordinate multiple clinicians, technicians, and staff across multiple locations and schedules to respond to the needs of patients efficien

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Mid-Market
    • 38% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,786 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,521 employees on LinkedIn®
    Phone
    +1.888.366.4911
Product Description
How are these determined?Information
This description is provided by the seller.

Everbridge’s CareConverge for Hospitals allows care teams to coordinate multiple clinicians, technicians, and staff across multiple locations and schedules to respond to the needs of patients efficien

Users
No information available
Industries
No information available
Market Segment
  • 63% Mid-Market
  • 38% Small-Business
Seller Details
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,786 Twitter followers
LinkedIn® Page
www.linkedin.com
1,521 employees on LinkedIn®
Phone
+1.888.366.4911
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FiRST provides responders and emergency managers with critical, mobile, map-based information to support IED and Hazmat incident response. Users can access response data, annotate digital maps, retrie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FiRST
    Year Founded
    2004
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    3,127 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FiRST provides responders and emergency managers with critical, mobile, map-based information to support IED and Hazmat incident response. Users can access response data, annotate digital maps, retrie

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Seller Details
Seller
FiRST
Year Founded
2004
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
3,127 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leading Community Paramedicine platform supporting a robust care coordination network that connects patients, providers & paramedics.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leading Community Paramedicine platform supporting a robust care coordination network that connects patients, providers & paramedics.

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®