Best Customer Journey Analytics Tools - Page 14
Customer journey analytics software, also known as customer journey orchestration software, facilitates the management and automation of the customer experience across all possible channels. “Journey" is the operative word, as the software tracks, weaves together, and analyzes customer interactions across all channels so that businesses can react in real time and execute behavior-driven strategies.
With customer journey analytics software, companies can better understand their customers’ wants and needs to orchestrate and optimize customer interaction and engagement from start to finish. Customer journey analytics solutions fuse together customer behavioral data and multi- and omnichannel marketing strategies, to create a legitimate, actionable 360-degree view of customers. Customer journey analytics software equips businesses with the tools and strategy necessary to transform them from reactive, out-of-touch behemoths into focused, personalized, and efficient consumer-led organizations. Customer journey analytics software integrates with e-commerce, marketing, and sales solutions, to supplement and leverage the troves of customer data that businesses have amassed over time.
To qualify for inclusion in the Customer Journey Analytics category, a product must:
- Monitor, track, and analyze lead and/or customer behavior across a multitude of channels
- Create visualizations or maps of past, current, or future customer journeys based on behavioral data
- Automate the testing and optimization of customer-facing messaging and campaigns
- Facilitate the prediction or forecasting of customer behavior
- Easily and/or seamlessly integrate with marketing, sales, or e-commerce solutions
Best Customer Journey Analytics Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Statvoo is a website analytics environment that monitors website traffic flow and visitors.
- Overview
- User Satisfaction
- Seller Details
Pulse gives your web data real business context. Now you can visualize the full path, from first touch to deal close and everything in between. Know who engaged with your content, how they engaged wit
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Lead targeted audience from any channel to complete a personalized journey towards the desired outcome
355 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TapReason predicts in real-time what is the "next best action" for engaging users and improving ROI.
382 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tradelab is a multi-device programmatic buying platform that enables advertisers and agencies to connect with their audiences.
- Overview
- User Satisfaction
- Seller Details
Trialfire is a leading multi-touch attribution platform that addresses the challenges of digital marketing in today's complex environment. The only solution to employ complete path-to-purchase attribu
- 100% Mid-Market
493 Twitter followers
- Overview
- User Satisfaction
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Truthlab is a Customer Experience Management (CXM) company. It helps B2B companies to deliver consistently amazing customer experiences that drive satisfaction, retention and advocacy.
48 Twitter followers
- Overview
- User Satisfaction
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Trypp revolutionizes how UX teams optimize user experiences. Our mission: empower designers, product managers, and developers with accurate, data-driven insights into real user interactions for stream
- Overview
- User Satisfaction
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Get unified customer reports and profiles by connecting your marketing, sales, support, and product tools. Discover the impact of marketing, support, and product activity on revenue and retention.
- Overview
- User Satisfaction
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Variance is built on the idea that data-driven sales is the future and the biggest thing holding sales back is not having access to customer data. Variance is about action, not analysis: you surely
- Overview
- User Satisfaction
- Seller Details
netFactor Corporation is a leading provider of web visitor intelligence for B2B enterprises. netFactor’s flagship information service, VisitorTrack®, delivers real-time insights on the web...
112 Twitter followers
- Overview
- User Satisfaction
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INSIGHTFUL. GAIN A DEEPER UNDERSTANDING OF THE CUSTOMER JOURNEY.
961 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Whenwhyhow is a Customer Data Platform API integrable with CRMs, Digital Channels and other data sources in order to provide actionable customer-mindset insights (with a pioneering way to measure exte
