Reviews Summary: Customer Journey Analytics Software with Automated Alerts Features
Currently there are 11 Customer Journey Analytics software products with Automated Alerts features listed on G2, and together they have generated 1,865 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Customer Journey Analytics software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 11 Customer Journey Analytics software products that have Automated Alerts features based on those criteria:
- Quality of Support: 8.9/10 average user rating
- Ease of Use: 8.6/10 average user rating
- Ease of Setup: 8.4/10 average user rating
To help you compare and find the best Customer Journey Analytics software product with the right Automated Alerts functionality for your business, we have gathered some additional details and FAQs below.
What Customer Journey Analytics products with Automated Alerts features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Customer Journey Analytics software products with Automated Alerts capabilities according to G2 users:
- Glassbox is rated 4.9-stars and has 631 reviews
- Adobe Campaign is rated 4.1-stars and has 278 reviews
- MoEngage is rated 4.5-stars and has 260 reviews
What Customer Journey Analytics software products with Automated Alerts capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Customer Journey Analytics software products with Automated Alerts capabilities:
- Glassbox is rated 4.9-stars with 631 reviews.
- MoEngage is rated 4.5-stars with 260 reviews.
- Constant Contact Advanced Automation & CRM Platform is rated 4.5-stars with 172 reviews.
- Optimove is rated 4.6-stars with 118 reviews.
- Flockrush is rated 4.9-stars with 11 reviews.
Which software products with Automated Alerts features are the highest rated on G2?
These are the Customer Journey Analytics software products offering Automated Alerts capabilities and have the highest ratings:
- Glassbox has received 631 reviews and is rated 4.9-stars.
- Optimove has received 118 reviews and is rated 4.6-stars.
- MoEngage has received 260 reviews and is rated 4.5-stars.
- Constant Contact Advanced Automation & CRM Platform has received 172 reviews and is rated 4.5-stars.
- Quid has received 146 reviews and is rated 4.3-stars.
Review Snippets for Customer Journey Analytics Software with Automated Alerts Features
| Questions | Responses |
|---|---|
| Here is what users liked best about Customer Journey Analytics software with Automated Alerts features. |
Constant Contact Advanced Automation & CRM Platform: "Worked as a "lite" version of more robust software - drips, logic chains, etc."
- Michael S., Marketing, Writing, Entrepreneurship, Small-Business (50 or fewer emp.)
MoEngage: "It has almost everything that is required for user engagement. From notifications to e mailers, SMS to smart triggers it's got everything."
- Amey S., Mid-Market (51-1000 emp.)
Glassbox: "I like that they have a section to show the pages that people most struggle with visiting the site and that recordings are organized by user's struggle score so that I don't have to go out of my way to skip over recordings that don't offer much value."
- Samantha G., Graphic Designer at Vapor4Life, Inc, Mid-Market (51-1000 emp.)
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| Here is what users liked least about Customer Journey Analytics software with Automated Alerts features. |
Constant Contact Advanced Automation & CRM Platform: "Support is the worst. When calling in I regularly get hung up on. When I do get through to a support specialist, they are rarely able to resolve my problems so I usually end the conversation frustrated and with no follow up."
- Ryan F., Founder & Chief Automation Architect at Fungi Marketing, Small-Business (50 or fewer emp.)
Pega Platform: "That the education to be able to implement a solution is really time-intensive."
- den p., Enterprise (> 1000 emp.)
Adobe Campaign: "I like it all I have come across something that I don't like."
- Eman D., Sales and Marketing Manager and Designer at Heavenly Designs by Heaven Event Center, Small-Business (50 or fewer emp.)
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| These are what users recommend to others considering popular Customer Journey Analytics software products with Automated Alerts capabilities. |
Constant Contact Advanced Automation & CRM Platform: "I woukl absolutely recommend SharpSpring to any company, large or small."
- Mike K., Marketing Automation Specialist at Unika Vaev, Mid-Market (51-1000 emp.)
Quid: "Ask first about facebook reach"
- Nelson G., Managing Partner en Placomed Digital, Mid-Market (51-1000 emp.)
MoEngage: "Now reach millions in just few clicks. Moengage is here."
- Amey S., Mid-Market (51-1000 emp.)
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| These are the problems users said the software was solving and how it is benefitting them. |
Constant Contact Advanced Automation & CRM Platform: "Comprehensive marketing automation"
- Michael S., Marketing, Writing, Entrepreneurship, Small-Business (50 or fewer emp.)
MoEngage: "Anything and everything that is related to user engagement. Our business basically aims at entertaining the masses on regular basis."
- Amey S., Mid-Market (51-1000 emp.)
Glassbox: "We can see when our site has issues on certain pages that need to be fixed and have learned that our checkout page causes the most issues because of people's tendency to not fill out things in the order needed for a 1-page checkout"
- Samantha G., Graphic Designer at Vapor4Life, Inc, Mid-Market (51-1000 emp.)
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