The Top 20 Customer Identity and Access Management (CIAM) Software

Check out this list of the top Customer Identity and Access Management (CIAM) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Salesforce Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

39%

Information Technology and Services

33%

Financial Services

16%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 8.4

9.0

Ease of Setup

Average: 8.6

8.5

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 8.1

8.6

Frontegg

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

53%

Computer & Network Security

19%

Information Technology and Services

15%

Marketing and Advertising

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.4

9.5

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.1

9.3

Memberstack

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

33%

Computer Software

25%

Information Technology and Services

22%

Design

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.4

9.8

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.1

9.5

Descope

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Computer & Network Security

26%

Information Technology and Services

13%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.4

9.9

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 8.1

9.6

Okta

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

39%

Information Technology and Services

36%

Financial Services

14%

Internet

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 8.4

8.5

Ease of Setup

Average: 8.6

8.8

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 8.1

8.6

PropelAuth

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Information Technology and Services

39%

Hospital & Health Care

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 8.4

10.0

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.1

9.7

Kinde

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

71%

Financial Services

10%

Computer & Network Security

10%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.4

9.7

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

9.1

PortalGuard

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

77%

Education Management

13%

Government Administration

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.4

10.0

Ease of Setup

Average: 8.6

8.9

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 8.1

9.3

FusionAuth

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

47%

Financial Services

22%

Computer & Network Security

19%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 8.4

9.3

Ease of Setup

Average: 8.6

8.4

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 8.1

8.7

#10

Corbado

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Marketing and Advertising

22%

Accounting

11%

Consumer Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 8.4

0.0

Ease of Setup

Average: 8.6

9.7

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.1

0.0

#11

OneLogin

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

32%

Computer Software

30%

Information Technology and Services

21%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 8.4

9.1

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

8.9

#12

Microsoft Entra External ID

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Computer & Network Security

27%

Computer Software

18%

Market Research

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.4

9.6

Ease of Setup

Average: 8.6

9.2

Quality of Support

Average: 9.4

8.5

Ease of Admin

Average: 8.1

9.1

#13

Stytch

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

63%

Financial Services

13%

Computer & Network Security

13%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 8.4

9.8

Ease of Setup

Average: 8.6

8.6

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.1

8.3

#14

Amazon Cognito

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

37%

Information Technology and Services

26%

Financial Services

21%

Automotive

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.4

9.0

Ease of Setup

Average: 8.6

9.8

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 8.1

9.1

#15

Auth0

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

33%

Financial Services

13%

Internet

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.4

8.3

Ease of Setup

Average: 8.6

9.4

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 8.1

8.1

#16

OptimalCloud

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

45%

Information Technology and Services

36%

Computer & Network Security

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 8.4

0.0

Ease of Setup

Average: 8.6

0.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 8.1

0.0

#17

SAP Customer Identity and Access Management

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Business Supplies and Equipment

18%

Marketing and Advertising

18%

Pharmaceuticals

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

8.9

Ease of Doing Business With

Average: 8.4

9.4

Ease of Setup

Average: 8.6

9.1

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 8.1

8.3

#18

SecureAuth: Workforce IAM

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

42%

Airlines/Aviation

25%

Computer Software

17%

Health, Wellness and Fitness

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.4

9.1

Ease of Setup

Average: 8.6

8.2

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

8.6

#19

miniOrange Identity & Access Management

Overall Satisfaction Score

Top Industries of Reviewers:

Internet

33%

Computer Software

33%

Hospital & Health Care

17%

Information Technology and Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 8.4

8.9

Ease of Setup

Average: 8.6

8.4

Quality of Support

Average: 9.4

9.4

Ease of Admin

Average: 8.1

9.2

#20

RingCaptcha

Overall Satisfaction Score

Top Industries of Reviewers:

Internet

31%

Banking

31%

Consumer Services

23%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.4

9.1

Ease of Setup

Average: 8.6

9.1

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 8.1

9.2