Best Benefits Administration Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Benefits administration software helps organizations plan and administer employee benefits packages and ensure compliance with government regulations. These systems manage employee benefits, such as insurance plans and stock options, and facilitate open enrollment periods through an administrative dashboard.

Organizations also use these tools to view and adjust employee benefits packages. Benefits administration tools frequently offer employee portals and self-service options to enable employees to view, manage, and update personal information and documents.

These systems are most commonly used by HR departments, enabling HR managers to administer benefits packages and encourage healthy usage among employees. Additionally, with benefits administration software, organizations can identify the benefits that provide the most value to employees and reduce overall costs. They also help companies remain compliant with federal and local regulations, including the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPAA).

Benefits administration software can be implemented as a standalone solution or part of an integrated HR management suite. Many benefits administration software providers also function as business process as a service (BPaaS) providers by providing benefits administration and payroll services.

Certain business administration products may overlap with those found in the employee perks software category. However, those products focus on managing benefits outside a standard employee benefits package. Solutions in this category are segmented by a Best of Breed filter to differentiate between products whose core offering is benefits administration and those that do not primarily focus on benefits administration but meet the requirements.

To qualify for inclusion in the Benefits Administration category, a product must:

  • Provide a centralized administrator dashboard to visualize benefits data
  • Facilitate access to marketplaces of benefits vendors, such as insurance carriers
  • Offer a benefits portal through which employers and employees can access benefits plans, update information, and enroll in benefits during and outside of the annual open enrollment period
  • Enable administrators to create total compensation statements to share with relevant stakeholders
  • Help HR managers check and report on employee and organizational compliance with government regulations through built-in compliance checking and reporting features

Best Benefits Administration Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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164 Listings in Benefits Administration Available
(8,474)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Benefits Administration software
View top Consulting Services for Rippling
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rippling is a platform that provides a range of HR services including payroll, benefits, and IT, with features for tracking hours, managing training, and automating HR processes.
    • Reviewers frequently mention the simplicity and user-friendliness of Rippling, praising its clear design, easy navigation, and the convenience of having all HR-related details in one place.
    • Reviewers experienced issues with the timesheet page being hard to find, the GUI being confusing at times, limited customization, and difficulties with two-factor authentication and login times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rippling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,622
    Intuitive
    3,629
    Simple
    2,939
    User Interface
    2,637
    Easy Access
    2,629
    Cons
    Missing Features
    869
    Not User-Friendly
    556
    Poor Interface Design
    507
    Limited Features
    497
    Navigation Difficulty
    483
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rippling features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    10,784 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one das

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rippling is a platform that provides a range of HR services including payroll, benefits, and IT, with features for tracking hours, managing training, and automating HR processes.
  • Reviewers frequently mention the simplicity and user-friendliness of Rippling, praising its clear design, easy navigation, and the convenience of having all HR-related details in one place.
  • Reviewers experienced issues with the timesheet page being hard to find, the GUI being confusing at times, limited customization, and difficulties with two-factor authentication and login times.
Rippling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,622
Intuitive
3,629
Simple
2,939
User Interface
2,637
Easy Access
2,629
Cons
Missing Features
869
Not User-Friendly
556
Poor Interface Design
507
Limited Features
497
Navigation Difficulty
483
Rippling features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
10,784 Twitter followers
LinkedIn® Page
www.linkedin.com
5,182 employees on LinkedIn®
(4,119)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Benefits Administration software
View top Consulting Services for Gusto
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

    Users
    • Owner
    • CEO
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gusto is a payroll and benefits software that allows users to track time, request time off, view paystubs, and manage benefits.
    • Reviewers appreciate Gusto's user-friendly interface, ease of navigation, and the convenience of having all payroll and benefits information in one place, including features like paycheck splitting and automatic savings.
    • Reviewers experienced issues with the mobile app version, difficulty in logging back into accounts, and limitations in features such as inability to clock in advance and the requirement to enter a note when logging hours.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gusto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    768
    Payroll Ease
    554
    Payroll
    460
    Easy Payroll
    406
    Easy Setup
    392
    Cons
    Poor Customer Support
    137
    Missing Features
    114
    Payroll Issues
    99
    Poor Support Services
    98
    High Fees
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gusto features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gusto
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GustoHQ
    20,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,394 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of

Users
  • Owner
  • CEO
Industries
  • Accounting
  • Computer Software
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gusto is a payroll and benefits software that allows users to track time, request time off, view paystubs, and manage benefits.
  • Reviewers appreciate Gusto's user-friendly interface, ease of navigation, and the convenience of having all payroll and benefits information in one place, including features like paycheck splitting and automatic savings.
  • Reviewers experienced issues with the mobile app version, difficulty in logging back into accounts, and limitations in features such as inability to clock in advance and the requirement to enter a note when logging hours.
Gusto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
768
Payroll Ease
554
Payroll
460
Easy Payroll
406
Easy Setup
392
Cons
Poor Customer Support
137
Missing Features
114
Payroll Issues
99
Poor Support Services
98
High Fees
70
Gusto features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Gusto
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GustoHQ
20,419 Twitter followers
LinkedIn® Page
www.linkedin.com
3,394 employees on LinkedIn®

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(1,101)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Benefits Administration software
View top Consulting Services for Justworks
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

    Users
    • Operations Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Justworks is a platform that allows businesses to manage administrative tasks such as payroll processing, tax filings, and employee benefits.
    • Users frequently mention the user-friendly interface, efficient support team, and the convenience of having multiple HR functions in one place as major benefits of using Justworks.
    • Users reported issues with the platform's lack of customization options, occasional slow response times from customer support, and high pricing for the benefits provided.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Justworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    505
    Customer Support
    337
    Helpful
    314
    Intuitive
    226
    User Interface
    225
    Cons
    Missing Features
    93
    Poor Customer Support
    74
    Limited Features
    65
    Employee Management
    55
    Poor Support Services
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Justworks features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Benefits Record Management
    Average: 8.6
    9.0
    Enrollment Planning
    Average: 8.5
    9.1
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Justworks
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    1,520 employees on LinkedIn®
    Ownership
    NASDAQ: JW
Product Description
How are these determined?Information
This description is provided by the seller.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitt

Users
  • Operations Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Justworks is a platform that allows businesses to manage administrative tasks such as payroll processing, tax filings, and employee benefits.
  • Users frequently mention the user-friendly interface, efficient support team, and the convenience of having multiple HR functions in one place as major benefits of using Justworks.
  • Users reported issues with the platform's lack of customization options, occasional slow response times from customer support, and high pricing for the benefits provided.
Justworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
505
Customer Support
337
Helpful
314
Intuitive
226
User Interface
225
Cons
Missing Features
93
Poor Customer Support
74
Limited Features
65
Employee Management
55
Poor Support Services
55
Justworks features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.0
Benefits Record Management
Average: 8.6
9.0
Enrollment Planning
Average: 8.5
9.1
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,520 employees on LinkedIn®
Ownership
NASDAQ: JW
(3,837)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote is a strategic payroll and HR partner for modern businesses of all sizes, and the world’s leading authority on remote employment. Its all-in-one platform enables you to hire, pay, and manage th

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Remote is a platform that provides access to important documents, tracking of public holidays, timesheet approval, and customer support.
    • Reviewers frequently mention the ease of use, outstanding customer service, and the ability to hire people all over Europe without having an office in those countries.
    • Reviewers experienced issues with filing timesheets, confusion in contacting customer service, and difficulty navigating different bureaucracies and employment law differences in various countries.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,138
    Customer Support
    965
    Helpful
    811
    Customer Service
    592
    Fast Response
    586
    Cons
    Poor Customer Support
    230
    Delays
    217
    Slow Response
    125
    Service Delays
    124
    Payment Delays
    114
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Remote
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @remote
    34,159 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,673 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote is a strategic payroll and HR partner for modern businesses of all sizes, and the world’s leading authority on remote employment. Its all-in-one platform enables you to hire, pay, and manage th

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Remote is a platform that provides access to important documents, tracking of public holidays, timesheet approval, and customer support.
  • Reviewers frequently mention the ease of use, outstanding customer service, and the ability to hire people all over Europe without having an office in those countries.
  • Reviewers experienced issues with filing timesheets, confusion in contacting customer service, and difficulty navigating different bureaucracies and employment law differences in various countries.
Remote Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,138
Customer Support
965
Helpful
811
Customer Service
592
Fast Response
586
Cons
Poor Customer Support
230
Delays
217
Slow Response
125
Service Delays
124
Payment Delays
114
Remote features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Remote
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@remote
34,159 Twitter followers
LinkedIn® Page
www.linkedin.com
8,673 employees on LinkedIn®
(3,716)4.2 out of 5
Optimized for quick response
View top Consulting Services for ADP Workforce Now
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a platform that manages payroll, HR, and benefits administration, time and attendance tracking, talent management, and learning systems.
    • Users frequently mention the user-friendly interface, the convenience of the mobile app, the robust reporting tools, and the ability for employees to self-serve as standout features of the platform.
    • Users experienced difficulties with customization, slow response times from customer support, and occasional bugs that made some processes inconvenient.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Helpful
    85
    Features
    71
    Customer Support
    67
    Comprehensive Features
    65
    Cons
    Poor Customer Support
    69
    Missing Features
    43
    Poor Support Services
    39
    Technical Issues
    36
    Limited Customization
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.4
    Enrollment Planning
    Average: 8.5
    8.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,777 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77,566 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a platform that manages payroll, HR, and benefits administration, time and attendance tracking, talent management, and learning systems.
  • Users frequently mention the user-friendly interface, the convenience of the mobile app, the robust reporting tools, and the ability for employees to self-serve as standout features of the platform.
  • Users experienced difficulties with customization, slow response times from customer support, and occasional bugs that made some processes inconvenient.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Helpful
85
Features
71
Customer Support
67
Comprehensive Features
65
Cons
Poor Customer Support
69
Missing Features
43
Poor Support Services
39
Technical Issues
36
Limited Customization
33
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.4
Enrollment Planning
Average: 8.5
8.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,777 Twitter followers
LinkedIn® Page
www.linkedin.com
77,566 employees on LinkedIn®
(2,812)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Benefits Administration software
View top Consulting Services for Paylocity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed b

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paylocity is a payroll and human resources software that provides tools for small companies, including training, scheduling, and pay information access.
    • Reviewers appreciate the user-friendly interface, the availability of customer support, and the ability to run multiple reports for efficient payroll processing.
    • Users reported issues with the system's frequent updates without notice, glitches in range, lengthy processes, and difficulties in setting up multiple direct deposit accounts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paylocity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    456
    Helpful
    294
    Customer Support
    274
    Payroll Management
    220
    Payroll
    216
    Cons
    Poor Customer Support
    233
    Missing Features
    134
    Learning Curve
    125
    Limited Features
    125
    Poor Support Services
    125
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paylocity features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    7.8
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paylocity
    Company Website
    Year Founded
    1997
    HQ Location
    Schaumburg, IL
    Twitter
    @Paylocity
    4,573 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,785 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed b

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paylocity is a payroll and human resources software that provides tools for small companies, including training, scheduling, and pay information access.
  • Reviewers appreciate the user-friendly interface, the availability of customer support, and the ability to run multiple reports for efficient payroll processing.
  • Users reported issues with the system's frequent updates without notice, glitches in range, lengthy processes, and difficulties in setting up multiple direct deposit accounts.
Paylocity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
456
Helpful
294
Customer Support
274
Payroll Management
220
Payroll
216
Cons
Poor Customer Support
233
Missing Features
134
Learning Curve
125
Limited Features
125
Poor Support Services
125
Paylocity features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
7.8
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paylocity
Company Website
Year Founded
1997
HQ Location
Schaumburg, IL
Twitter
@Paylocity
4,573 Twitter followers
LinkedIn® Page
www.linkedin.com
5,785 employees on LinkedIn®
(1,312)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Benefits Administration software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified business and employees’ lives through easy-to-use HR and payroll technology to empower transparency through direct access to their

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 74% Mid-Market
    • 17% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a Human Capital Management tool designed to automate and streamline various HR and payroll tasks, including timekeeping, payroll processing, benefits management, and compliance reporting.
    • Reviewers like the system's robust features, ease of use, and the dedicated support team that provides timely assistance, as well as the system's ability to integrate various HR tasks, reducing manual work and increasing efficiency.
    • Reviewers mentioned challenges with the system's user interface, difficulty in navigating and understanding the system, frequent turnover of account representatives, and the lack of a pre-production environment for testing processes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    213
    Customer Support
    151
    Helpful
    139
    Payroll Management
    110
    Payroll
    93
    Cons
    Learning Curve
    55
    Poor Customer Support
    55
    Payroll Issues
    45
    Missing Features
    41
    Limited Customization
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paycom features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.4
    Enrollment Planning
    Average: 8.5
    9.4
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,982 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,202 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified business and employees’ lives through easy-to-use HR and payroll technology to empower transparency through direct access to their

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 74% Mid-Market
  • 17% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a Human Capital Management tool designed to automate and streamline various HR and payroll tasks, including timekeeping, payroll processing, benefits management, and compliance reporting.
  • Reviewers like the system's robust features, ease of use, and the dedicated support team that provides timely assistance, as well as the system's ability to integrate various HR tasks, reducing manual work and increasing efficiency.
  • Reviewers mentioned challenges with the system's user interface, difficulty in navigating and understanding the system, frequent turnover of account representatives, and the lack of a pre-production environment for testing processes.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
213
Customer Support
151
Helpful
139
Payroll Management
110
Payroll
93
Cons
Learning Curve
55
Poor Customer Support
55
Payroll Issues
45
Missing Features
41
Limited Customization
40
Paycom features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.4
Enrollment Planning
Average: 8.5
9.4
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,982 Twitter followers
LinkedIn® Page
www.linkedin.com
7,202 employees on LinkedIn®
(297)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

    Users
    • President
    • Controller
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 72% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP TotalSource Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    55
    Ease of Use
    46
    HR Management
    41
    Benefits
    39
    Payroll Management
    37
    Cons
    Poor Customer Support
    29
    Expensive
    22
    High Fees
    18
    Payroll Issues
    18
    Navigation Difficulty
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP TotalSource features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.5
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,777 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77,566 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on wha

Users
  • President
  • Controller
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 72% Small-Business
  • 24% Mid-Market
ADP TotalSource Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
55
Ease of Use
46
HR Management
41
Benefits
39
Payroll Management
37
Cons
Poor Customer Support
29
Expensive
22
High Fees
18
Payroll Issues
18
Navigation Difficulty
15
ADP TotalSource features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.5
Benefits Dashboards
Average: 8.5
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,777 Twitter followers
LinkedIn® Page
www.linkedin.com
77,566 employees on LinkedIn®
(636)4.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forma Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    339
    Simple
    109
    Helpful
    108
    Intuitive
    104
    Submission Process
    100
    Cons
    Reimbursement Issues
    35
    Lack of Information
    29
    Insufficient Information
    27
    Claim Issues
    21
    Poor Customer Support
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forma features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Benefits Record Management
    Average: 8.6
    9.2
    Enrollment Planning
    Average: 8.5
    9.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forma
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    236 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-a

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Enterprise
  • 21% Mid-Market
Forma Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
339
Simple
109
Helpful
108
Intuitive
104
Submission Process
100
Cons
Reimbursement Issues
35
Lack of Information
29
Insufficient Information
27
Claim Issues
21
Poor Customer Support
19
Forma features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Benefits Record Management
Average: 8.6
9.2
Enrollment Planning
Average: 8.5
9.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Forma
Company Website
Year Founded
2017
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
236 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday is a leading provider of enterprise cloud applications for finance, HR, and planning that delivers financial management, human capital management, and analytics applications designed for the w

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday Benefits Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Access
    2
    Organization
    2
    Comprehensive Features
    1
    Customizability
    1
    Cons
    Design Issues
    1
    Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday Benefits features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.6
    Enrollment Planning
    Average: 8.5
    8.9
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,058 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,694 employees on LinkedIn®
    Ownership
    NYSE:WDAY
Product Description
How are these determined?Information
This description is provided by the seller.

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning that delivers financial management, human capital management, and analytics applications designed for the w

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 31% Mid-Market
Workday Benefits Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Access
2
Organization
2
Comprehensive Features
1
Customizability
1
Cons
Design Issues
1
Difficulty
1
Workday Benefits features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.6
Enrollment Planning
Average: 8.5
8.9
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,058 Twitter followers
LinkedIn® Page
www.linkedin.com
24,694 employees on LinkedIn®
Ownership
NYSE:WDAY
(1,365)4.1 out of 5
Optimized for quick response
View top Consulting Services for Workday HCM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workday HCM is a single, cloud-based solution for workforce planning, talent management, and payroll processes helping customers adapt and thrive in a changing world. Workday applications are built wi

    Users
    • Recruiter
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Enterprise
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workday HCM is a centralized platform that streamlines core HR processes such as recruiting, onboarding, performance management, and employee data management, with real-time reporting and analytics capabilities.
    • Users like the user-friendly interface, the ability to manage customizable fields, create new reports, and handle error in integration, and the flexibility it provides for employee self-service and profile management.
    • Reviewers mentioned that the user interface can feel unintuitive, especially for first-time or infrequent users, and tasks often require navigating through multiple menus, which can be time-consuming and confusing without prior training.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workday HCM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Intuitive
    14
    User Interface
    12
    User-Friendly Interface
    10
    Comprehensive
    9
    Cons
    Not User-Friendly
    10
    Learning Curve
    9
    Limited Customization
    8
    Difficult Usability
    6
    Poor Interface Design
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workday HCM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Benefits Record Management
    Average: 8.6
    8.5
    Enrollment Planning
    Average: 8.5
    8.6
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workday
    Company Website
    Year Founded
    2005
    HQ Location
    Pleasanton, CA
    Twitter
    @Workday
    52,058 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,694 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workday HCM is a single, cloud-based solution for workforce planning, talent management, and payroll processes helping customers adapt and thrive in a changing world. Workday applications are built wi

Users
  • Recruiter
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Enterprise
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workday HCM is a centralized platform that streamlines core HR processes such as recruiting, onboarding, performance management, and employee data management, with real-time reporting and analytics capabilities.
  • Users like the user-friendly interface, the ability to manage customizable fields, create new reports, and handle error in integration, and the flexibility it provides for employee self-service and profile management.
  • Reviewers mentioned that the user interface can feel unintuitive, especially for first-time or infrequent users, and tasks often require navigating through multiple menus, which can be time-consuming and confusing without prior training.
Workday HCM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Intuitive
14
User Interface
12
User-Friendly Interface
10
Comprehensive
9
Cons
Not User-Friendly
10
Learning Curve
9
Limited Customization
8
Difficult Usability
6
Poor Interface Design
6
Workday HCM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.7
8.6
Benefits Record Management
Average: 8.6
8.5
Enrollment Planning
Average: 8.5
8.6
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Workday
Company Website
Year Founded
2005
HQ Location
Pleasanton, CA
Twitter
@Workday
52,058 Twitter followers
LinkedIn® Page
www.linkedin.com
24,694 employees on LinkedIn®
(787)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Benefits Administration software
View top Consulting Services for APS
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Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll, human resources, and workforce management processes. This all-in-o

    Users
    • Controller
    • HR Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 53% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Automatic Payroll Systems, Inc. (APS) is a payroll and HRIS platform that provides services such as payroll processing, benefits administration, and HR management.
    • Reviewers appreciate the platform's user-friendly interface, efficient payroll processing, and exceptional customer service, with a dedicated support team that responds promptly to inquiries and resolves issues quickly.
    • Reviewers noted some limitations in the platform's functionality, such as the lack of support for passive enrollment in benefits administration, the need for more intuitive report outputs, and the occasional malfunction of the time clock feature.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • APS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    60
    Customer Support
    59
    Ease of Use
    44
    Payroll Ease
    26
    Staff Helpfulness
    25
    Cons
    Missing Features
    20
    Limited Customization
    19
    Limited Features
    19
    Learning Curve
    13
    Complex Reporting
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • APS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.0
    Enrollment Planning
    Average: 8.5
    8.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    APS
    Company Website
    Year Founded
    1996
    HQ Location
    Shreveport, LA
    Twitter
    @APSPayroll
    1,089 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll, human resources, and workforce management processes. This all-in-o

Users
  • Controller
  • HR Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 53% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Automatic Payroll Systems, Inc. (APS) is a payroll and HRIS platform that provides services such as payroll processing, benefits administration, and HR management.
  • Reviewers appreciate the platform's user-friendly interface, efficient payroll processing, and exceptional customer service, with a dedicated support team that responds promptly to inquiries and resolves issues quickly.
  • Reviewers noted some limitations in the platform's functionality, such as the lack of support for passive enrollment in benefits administration, the need for more intuitive report outputs, and the occasional malfunction of the time clock feature.
APS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
60
Customer Support
59
Ease of Use
44
Payroll Ease
26
Staff Helpfulness
25
Cons
Missing Features
20
Limited Customization
19
Limited Features
19
Learning Curve
13
Complex Reporting
12
APS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.0
Enrollment Planning
Average: 8.5
8.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
APS
Company Website
Year Founded
1996
HQ Location
Shreveport, LA
Twitter
@APSPayroll
1,089 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
(643)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the recognized leader in the global employment market and standard bearer for industry compliance, G-P has over a decade of experience helping companies of all sizes hire, onboard, and manage globa

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Globalization Partners is a platform that facilitates international hiring, payroll management, and compliance adherence.
    • Reviewers frequently mention the platform's ease of use, quick response times, and knowledgeable customer support, which aids in efficient global expansion and compliance with international regulations.
    • Users experienced challenges with the platform's navigation, slow support response times, high costs, and limitations in payment options and benefits flexibility.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • G-P Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    264
    Customer Support
    250
    Ease of Use
    157
    Response Time
    157
    Easy Setup
    137
    Cons
    Poor Customer Support
    68
    Delays
    57
    High Fees
    52
    Poor Support Services
    45
    Poor Interface Design
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • G-P features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Benefits Record Management
    Average: 8.6
    8.3
    Enrollment Planning
    Average: 8.5
    8.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    G-P
    Company Website
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @GlobalEOR
    20,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,992 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the recognized leader in the global employment market and standard bearer for industry compliance, G-P has over a decade of experience helping companies of all sizes hire, onboard, and manage globa

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Globalization Partners is a platform that facilitates international hiring, payroll management, and compliance adherence.
  • Reviewers frequently mention the platform's ease of use, quick response times, and knowledgeable customer support, which aids in efficient global expansion and compliance with international regulations.
  • Users experienced challenges with the platform's navigation, slow support response times, high costs, and limitations in payment options and benefits flexibility.
G-P Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
264
Customer Support
250
Ease of Use
157
Response Time
157
Easy Setup
137
Cons
Poor Customer Support
68
Delays
57
High Fees
52
Poor Support Services
45
Poor Interface Design
44
G-P features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.5
Benefits Record Management
Average: 8.6
8.3
Enrollment Planning
Average: 8.5
8.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
G-P
Company Website
Year Founded
2012
HQ Location
Boston, MA
Twitter
@GlobalEOR
20,175 Twitter followers
LinkedIn® Page
www.linkedin.com
1,992 employees on LinkedIn®
(396)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Benefits Administration software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoCo is a modern, all-in-one HR solution with top-rated customer support that makes it easy to streamline your HR processes and data. From onboarding and benefits to performance management and payrol

    Users
    • HR Manager
    • CEO
    Industries
    • Hospital & Health Care
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 47% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoCo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Customer Support
    46
    Helpful
    44
    Onboarding
    27
    Features
    25
    Cons
    Missing Features
    17
    Lack of Features
    16
    Limited Customization
    15
    Integration Issues
    11
    Improvement Needed
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoCo features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Benefits Record Management
    Average: 8.6
    9.3
    Enrollment Planning
    Average: 8.5
    9.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoCo.io
    Company Website
    Year Founded
    2015
    HQ Location
    Houston, TX
    Twitter
    @gocoio
    717 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoCo is a modern, all-in-one HR solution with top-rated customer support that makes it easy to streamline your HR processes and data. From onboarding and benefits to performance management and payrol

Users
  • HR Manager
  • CEO
Industries
  • Hospital & Health Care
  • Computer Software
Market Segment
  • 48% Small-Business
  • 47% Mid-Market
GoCo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Customer Support
46
Helpful
44
Onboarding
27
Features
25
Cons
Missing Features
17
Lack of Features
16
Limited Customization
15
Integration Issues
11
Improvement Needed
10
GoCo features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.1
Benefits Record Management
Average: 8.6
9.3
Enrollment Planning
Average: 8.5
9.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
GoCo.io
Company Website
Year Founded
2015
HQ Location
Houston, TX
Twitter
@gocoio
717 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
Entry Level Price:$2.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lively is the benefit solutions provider that finally gets it right. Recent years have seen a dramatic shift in the benefits landscape: Employee needs are evolving, and employers that pay attention

    Users
    No information available
    Industries
    • Accounting
    • Construction
    Market Segment
    • 59% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lively HSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Customer Support
    31
    Intuitive
    23
    Setup Ease
    21
    Helpful
    18
    Cons
    Insufficient Information
    8
    Poor Support Services
    6
    Difficulty
    5
    Expensive
    5
    Poor Customer Support
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lively HSA features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Benefits Record Management
    Average: 8.6
    8.8
    Enrollment Planning
    Average: 8.5
    9.2
    Benefits Dashboards
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lively
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California, United States
    Twitter
    @Livelyhsa
    653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lively is the benefit solutions provider that finally gets it right. Recent years have seen a dramatic shift in the benefits landscape: Employee needs are evolving, and employers that pay attention

Users
No information available
Industries
  • Accounting
  • Construction
Market Segment
  • 59% Small-Business
  • 35% Mid-Market
Lively HSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Customer Support
31
Intuitive
23
Setup Ease
21
Helpful
18
Cons
Insufficient Information
8
Poor Support Services
6
Difficulty
5
Expensive
5
Poor Customer Support
5
Lively HSA features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.7
8.8
Benefits Record Management
Average: 8.6
8.8
Enrollment Planning
Average: 8.5
9.2
Benefits Dashboards
Average: 8.5
Seller Details
Seller
Lively
Company Website
Year Founded
2016
HQ Location
San Francisco, California, United States
Twitter
@Livelyhsa
653 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®

Learn More About Benefits Administration Software

What is Benefits Administration Software?

Benefits administration software helps HR personnel manage all employee benefits and enrollment, enabling HR personnel to dedicate a greater amount of focus to their key competencies. These benefits administration solutions often provide a portal through which employees can access their benefits information. If organizations do not wish to dedicate human resources to managing employee benefits, outsourcing benefits administration to a benefits administration services provider is the best alternative. Services providers can act as a business partner, providing consulting services to help determine the optimal combination of benefits to provide to employees.

Key Benefits of Benefits Administration Software

  • Optimize employees’ benefits packages
  • Identify cost-saving opportunities in employee compensation
  • Ensure regulatory compliance in employee compensation practices
  • Facilitate employee enrollment and updated information


Why Use Benefits Administration Software?

Benefits administration software allows companies and HR personnel to manage all employee benefits, such as health and dental insurance plans, within a centralized platform accessible by your human resource team. All employee data is retained internally, offering fewer points of potential data loss. These benefits administration products provide numerous features with which HR personnel can manage employee benefits and enrollment. These products are normally available for an annual software licensing fee, with many scaling in price based on the number of employees companies plan on hosting within the system.

Compliance with federal and state regulations — Benefits administration software should track compliance with federal and state benefits regulations including the Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA). Failure to comply with these regulations can result in heavy fines and penalties to businesses. Reputable business administration products offer built-in compliance features that ensure all legal requirements, including benefits provisions and documentation, are met.

Partnerships with benefits providers — One of the most significant benefits businesses can provide to their employees is access to the insurance providers that allow them to retain the services of their preferred physicians. The network of physicians available to employees is often determined by the benefits administration software, as each of these maintain partnerships with a different array of insurance providers. By taking these partnerships into consideration when selecting benefits administration software, businesses and HR personnel can improve employee satisfaction by ensuring them continuing care from the physicians they prefer.

Reporting capabilities — A regular review of the benefits businesses offer to employees is important to ensure their cost-effectiveness. Underuse on the part of employees of certain perks or benefits might indicate benefits that could be replaced or cut to make way for a more affordable benefit, representing cost savings for companies. To help HR personnel fully grasp employee usage and benefits costs, many benefits administration products offer robust reporting tools and real-time dashboards. These tools enable businesses and HR personnel to quickly access summary accounts of employee benefits usage and use the information to take appropriate action. Additionally, many products provide historical analysis features, allowing businesses and HR personnel to identify trends over time in terms of benefits costs and usage. With benefits representing an ever-increasing percentage of employee compensation, it is vital that the costs of a business’ provisions are visible to key company stakeholders.


Who Uses Benefits Administration Software?

HR personnel and managers use benefits administration solutions to import data from time tracking systems and match it with payroll information related to each job position and role. The HR department is also responsible for providing payroll information to employees, managers, executives, and external entities such as government institutions.

Employees need access to benefits administration software, which is generally delivered through a dedicated portal. Employee portals are essential to separate the information they can access from the rest of the database, thus ensuring compliance with privacy laws and confidentiality.


Benefits Administration Software Features

Benefits record management — Track and manage employee benefits information and eligibility information within a centralized database.

Enrollment planning — Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.

Document management — Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.

Total compensation statements — Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.

Self-service portal — Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.

Regulatory compliance — Ensure compliance with federal and state benefits regulations, including COBRA, ACA, and HIPAA.

Benefits dashboards — An easy-to-read, often single-page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions at a glance.

Mobile benefits access — Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.

Third-party carrier integrations — Access a unique marketplace of benefits products provided by third-party carriers. Select from prebuilt bundles or customize your own bundles within the system to offer to your employees.

Integrations and APIs — The platform can integrate with core HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of records.