432 Kustomer Reviews
Kustomer is customizable and the most user friendly option we have seen, and we have tried them all. Plus it is not overly expensive for all that you get. They were with us every step of the way with implementation. We have integrated many different programs with Kustomer with ease. We use it in our call center daily. Review collected by and hosted on G2.com.
Integrating with Zoom was a struggle but that was mainly related to Zoom, not Kustomer. Review collected by and hosted on G2.com.
Easy to use, I'm using it in every call, a lot of helpful features for the caller and agents Review collected by and hosted on G2.com.
Everything works well, nothing to dislike. It makes my day better! Review collected by and hosted on G2.com.
I liked about the Kustomer is its very easy to use and all of the thigs that need to do my task is already there Review collected by and hosted on G2.com.
Honestly, I don't have bad comments or dislike about the Kustomer because its so very easy to use to do my task easily Review collected by and hosted on G2.com.
What I really like about Kustomer since I have been used is for almost 8 months from the start that I used this platform as a Customer Service Representative this tool was help me a lot when it comes to assisting customers, easy to navigate and motivates to response quickly to resolve the customers concern. This platform must be share to other companies such us Business Processing Outsourcing can't deny that this tool really helps a lot. Review collected by and hosted on G2.com.
I dont have any dislikes about this tool over all from the start that I used this platform this was very helpful and amazing tool that helps me to connect to my customers and give a quick response to them because of this great platform!
I am just hoping that this will be known all over the world! Review collected by and hosted on G2.com.
I like that I can see my productivity, scores, and help customers in one go! Review collected by and hosted on G2.com.
When it comes to merging conversations, there are times that the data of my productivity doesn't match the actual numbers of conversations that I marked as Done. Review collected by and hosted on G2.com.
What I like most in kustomer is it was easy to use specially in searching for the account of the user that you are assisting Review collected by and hosted on G2.com.
none so far since it was very useful I do use it everytime. Review collected by and hosted on G2.com.
Very easy to use. Easy to find details about the customer that will be helpful with the call. Easy to contact customer support. Very easy to setup as well. I use it everyday at work. Review collected by and hosted on G2.com.
Nothing that I can think about right now. Review collected by and hosted on G2.com.
I've noticed that Kustomer is generally quite speedy when loading, which is a big plus. Using the platform is a breeze, and it offers some great features that are especially important to me, like those handy desktop notifications! Review collected by and hosted on G2.com.
While occasionally there are hiccups in Kustomer that can briefly disrupt our workflow, it's worth mentioning that the Kustomer team is impressively quick in addressing and resolving these issues. Their responsiveness is greatly appreciated! Review collected by and hosted on G2.com.
I like how Kustomer displays all of the Customer's history and facts (chat, call, emails, and SMS), making it easier to deliver information to customers, and all of this in an easy and welcoming user-face experience with a really easy and adaptable interface. Review collected by and hosted on G2.com.
Recently, several of the filters have been glitching and are not accurately displaying the filtration. -And the cost for users on the premium accounts is quite exorbitant for small and beginning enterprises. The integrated tools, such as Shopify, are extremely sluggish when you update and load inside Kustomer, and you may need to reload the whole Kustomer page only to examine a little detail. However kustomer is still one of the best CRMs Review collected by and hosted on G2.com.
